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Camille Lingerie Reviews

4.7 Rating 8,241 Reviews
95 %
of reviewers recommend Camille Lingerie
Company Reviews Product Reviews
2,433
 Metrics Info
4.7
Based on 8,241 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
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Camille Lingerie 5 star review on 10th March 2024
Tracy Everingham
Camille Lingerie 5 star review on 19th December 2023
Anonymous
Camille Lingerie 5 star review on 12th December 2023
Bee Hunt
Camille Lingerie 5 star review on 20th March 2023
Mrs Sue Brooklyn
Camille Lingerie 5 star review on 20th October 2022
Mrs Gillian Hamilton
Camille Lingerie 5 star review on 20th October 2022
Mrs Gillian Hamilton
Camille Lingerie 5 star review on 11th August 2022
Juliet Sant
6
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“I ordered two pairs of pyjamas, size 18/20, one cotton and one fleece. I normally buy my PJs in Sainsburys and their size 18 is perfect for me, but I think the sizing on both pairs of the Camille PJs I bought is very stingy. The pyjamas are too tight to sleep comfortably in, so it's back to Sainsburys for me I'm afraid..”
Helpful Report
Posted 7 years ago
Hi, We're really sorry to hear that the pajamas do not fit, we can exchange your pajamas for a different size, a returns label was enclosed with your order. Kind regards Camille
Posted 7 years ago
Rosemary Mark
Verified Buyer
“Beautiful nightie, perfect fit, but advertised as 'brushed cotton' and when I received it noted it was 65% polyester! Very misleading advertising. Had to send it back for refund as I am nearly 80 and like brushed cotton for warmth!”
Helpful Report
Posted 7 years ago
Hi Rosemary, We are really sorry regarding the error for the material content, We have corrected this and was like to give our sincere apologies for any inconvenience caused, Kindest regards Camille
Posted 7 years ago
Tina Jackson
Verified Buyer
“the dressing gown was lovely, but the sizing was too big, had to order a 16/18, which was too big. I needed a 14/16, wish you could do this size!”
Helpful Report
Posted 7 years ago
Hi Tina, I have checked and we have the Dressing gown in size 12/14 if you would like to exchange a free returns slip was enclosed with your order, Kindest regards Camille
Posted 7 years ago
Sarah Boxall
Verified Buyer
“I have had to return my swimsuit. It was really nice, I decided to keep it, cut off labels etc.. But for some reason I could not remove the sticky label that reads"removal pads" on the breast area. Someone suggested I soak it but couldn't do this and then find I was still unable to remove it and couldn't return.”
Helpful Report
Posted 7 years ago
Hi Sarah, We're really sorry to see that there is a problem removing the sticky label from the swimsuit, I have emailed you as I am sure we can fix the problem. Kindest regards Camille
Posted 7 years ago
Anne Smith
Verified Buyer
“I ordered 2cammie tops in size 20 because size 18 Was not available.on arrival I discover they are so small they would be more like a size 14 ! Also disappointed with the nightdress I am returning both in the hope that you now have correctly sized the camomile tops as the quality, style and colour is lovely.”
Helpful Report
Posted 7 years ago
Hi Anne, We're sorry to hear that the Camisole top and nightdress didn't fit, a returns label was enclosed with your order, I am sure we can fix the problem. Regards Camille
Posted 7 years ago
Elaine Sutherland
Verified Buyer
“Quality isn't great. Stitching isn't very secure.”
Helpful Report
Posted 7 years ago
Dear Elaine, We are sorry to see that you were not happy with the Gold Leopard Onesie that you have purchased, please call or email us I am sure we can fix the problem. Regards Camille
Posted 7 years ago
Jane Morgan
Verified Buyer
“One item which I ordered was correct. I ordered Two items but the nightdress was nothing like the one I ordered, not in style or colour so I have had to return it.”
Helpful Report
Posted 7 years ago
Dear Jane, Thanks for getting in touch and leaving us the feedback, we're really sorry to hear that the Nightdress wasn't as you expected, once we have received your returned item your refund will be processed, a credit will automatically be applied to your credit card or original method of payment, Thank you for shopping with Camille.
Posted 7 years ago
Erica Morrison
Verified Buyer
“Great service and product. I just wish there were more good brand sports undies, bigger bra sizes and PJ shorts and vest sets given the competition out there; oh and a CollectPlus returns label in the parcel, rather than Royal Mail?”
Helpful Report
Posted 8 years ago
Hi Erica, You can now use CollectPlus to return your unwanted items to us, Simply visit http://www.collectplus.co.uk/Camille to find your local CollectPlus store and to purchase your returns label for £4.49. For more information about this service please visit our website,
Posted 8 years ago
Nazim Choudry
Verified Buyer
“Price was good and delivery was free which was great. Product hasn't arrived so can't review however some forms of tracking service would be a great help. But saying that called the company up and they were polite and as helpful as they could be.”
Helpful Report
Posted 8 years ago
Thank you for your review. We hope that you have received your parcel, Please email or phone us if you parcel has still not arrived.
Posted 8 years ago
Sandra Lee
Verified Buyer
“The Melody bra range has always been my favourite as it is a great fit. However I have noticed that the recent purchases have changed design slightly and the quality has reduced. For example the clasp is now 2 hook instead of 3 hook and the material is a little cheaper. The fit is still adequate but prefer the older ones.”
Helpful Report
Posted 8 years ago
Thank you for your review. We are pleased to hear that you are happy with your new bra, Thank you for shopping with us at Camille.
Posted 8 years ago
Patricia Polkinghorne
Verified Buyer
“I have bras from you already, and am pleased with them, I have recently ordered two more, different styles, and the same size I ordered before, and the both hardly covered any of my breast, the cup was so small on the both of them. I realise this isn't your problem, but I was surprised that it was the saem on both bras, I haven't changed size, as I mentioned the others were fine, I returned them and you were very prompt on refunding me, which I really appreciate, but it's a shame I had to do that, I don't want to have to keep sending them back because they are usually very good.”
Helpful Report
Posted 8 years ago
Thank you for your review. We are sorry to hear that you are not happy with your new purchase of bras from us, We deal with our returns straight away so we are pleased to hear that you received your refund straight away. Thank you for shopping with us at Camille.
Posted 8 years ago
Rosalyn Anderson
Verified Buyer
“The purple Size 16 pyjamas were made from lovely fabric with the trim on the top matching the satin trousers but sadly the top was too small compared with spacious trousers and I have returned them”
Helpful Report
Posted 8 years ago
Dear Rosalyn, Thank you for your review. We are sorry to hear that you are not happy with your new pyjamas, As soon as we received the parcel back we will deal with your request straightaway. Thank you for shopping with us at Camille.
Posted 8 years ago
Sarah MacInnes
Verified Buyer
“Ordered a size 14/16 as a gift. Was to tight a fit so will return and ask for a bigger size :/ Quick delivery though.”
Helpful Report
Posted 8 years ago
Thank you for your review. We send all our parcels out asap so our customers aren't waiting to long.
Posted 8 years ago
Sharon Maynard
Verified Buyer
“cant review as not received order yet”
Helpful Report
Posted 8 years ago
Dear sharon, Thank you for your review. We are sorry to hear that you have still not received your parcel yet, Please email us and we can look into this issue for you.
Posted 8 years ago
Manuel Prud'homme
Verified Buyer
“for the moment we are december the 17 and we have not yet receive our order! what'shappen thinks for your quick answer Manuel Prudhomme”
Helpful Report
Posted 8 years ago
Thank you for your review. Please email us and we can look into this for you.
Posted 8 years ago
Eileen Wallace
Verified Buyer
“Old fashioned looking dressing gown - looks better on line than it does when it arrived.”
Helpful Report
Posted 8 years ago
Dear Eileen, Thank you for your review. We are sorry to hear that you are not happy with your new dressing gown, You are more than welcome to send the item back for a refund or exchange as long as the item is in resalable condition and still has the tags attached. Thank you for shopping with us at Camille.
Posted 8 years ago
John Booker
Verified Buyer
“Item received, not yet passed on , 25th Dec; gift.”
Helpful Report
Posted 8 years ago
Thank you for your review. We are pleased to hear that you have received your purchase, We hope that they are happy with the new gift. Thank you for shopping with us at Camille.
Posted 8 years ago
Christine Boden
Verified Buyer
“Hi, unfortunately the dressing gown was too short, also the size I ordered was exceedingly close fitting. I always find this size most adequate when purchasing elsewhere. I am therefore very sorry but I have had to return it. Thank you , Christine.”
Helpful Report
Posted 8 years ago
Dear Christine, Thank you for your review. We are sorry to hear that you are not 100% happy with your new dressing gown, Thank you for shopping with us at Camille.
Posted 8 years ago
J. Paterson
Verified Buyer
“I find your selection in larger sized bra's poor. The ones you have are nearly all white or cream no black or coloured. I've been buying the same model of bra for several years now because in my size and in a non wired style there is nothing else in my size.”
Helpful Report
Posted 8 years ago
Thank you for your review. We are sorry to hear that you are not happy with the range of bras we do, Thank you for shopping with us at Camille.
Posted 8 years ago
NICKY NICOLA
Verified Buyer
“Although the items where exactly what I wanted I had to return them all. They fitted perfectly from the waist up but too tightly fitted on the hip. I'm a size 12 and unfortunately, your sizes only cover 10-12 and 14-16. If you are a size 10 OK. If you are a size 14 OK but anything in between not OK.”
Helpful Report
Posted 8 years ago
Dear Nicky, We are sorry to hear that you are not 100% happy with your new purchase and that you had to send your items back for a refund. Thank you for shopping with us at Camille. Kind Regards Lucy
Posted 8 years ago
Camille Lingerie is rated 4.7 based on 8,241 reviews
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