Camille Lingerie Reviews

Name: Camille Lingerie
Address: Unit 2 Cotton Brook Road Sir Francis Ley Industrial Estate, Derby
Rating: 4.67

4.7 Rating 8,746 Reviews

94 %

of reviewers recommend Camille Lingerie

4.7

Based on 8,746 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Camille Lingerie 5 star review on 27th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The pyjamas have not arrived. Dorothy Organ”

Helpful Report

Posted 8 years ago

I have looked in to your order and you were emailed to be informed your order was damaged in transit and so a full refund had to be issued. Kind regards

Posted 8 years ago

“nicely packed , promptly delivered. Nice product and good fit.”

Helpful Report

Posted 8 years ago

We are pleased to hear you are happy with your new Cami Tops from Camille. Hopefully next time we can get a 5 star rating from you. Thank you for shopping with us.

Posted 8 years ago

“Not as good quality as other lace Camisoles. The lace section is very large and very see through, so not able to reveal much. The hem is not stitched properly. Wouldn't buy again and didn't return it as too much of a hassle.”

Helpful Report

Posted 8 years ago

Returns is free so you are welcome to return for a refund or exchange. We are sorry to hear you weren't happy with your new purchase. These are one of our biggest sellers at Camille.

Posted 8 years ago

“Oh dear have to send this back as there is a hole in the crutch - I could repair this but not sure if I should - unless you can give me a partial refund please advise soonest Many thanks”

Helpful Report

Posted 8 years ago

Hi Lesley, We're sorry to hear that there is a hole in your Onsie, I have emailed you I am sure we can fix the problem. Regards Camille

Posted 8 years ago

“Nothing went wrong except my computer. The item was as stated and the delivery was very quick”

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Posted 8 years ago

Thanks for the great review, we hope your computer behaves next time you try to place an order, we will Look forward to your next order.

Posted 8 years ago

“The cup size for me was very wrong. I'm always a 36c but it was baggy on the sides. Have returned, maybe it's just my boobs! The delivery was excellent, next day!!”

Helpful Report

Posted 9 years ago

Hi, We're sorry to hear that Shapewear Body didn't fit, you can exchange them for a different size. Kindest regards Camille

Posted 9 years ago

“I thought i was buying some leggings that i could use for work only when i got them they're tights. Wasn't happy.”

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Posted 9 years ago

“So disappointed with the 2 nighties I ordered. I bought the multi-coloured polka dot one in light blue, and the one with the owl motif in navy. At first they were so comfortable and a good knee-length fit. After washing (at 40 degrees) they shrank lengthways by about 4 inches, and are now mini length, which looks ridiculous on someone my age.”

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Posted 9 years ago

“Not happy with my item wrong size sent two different sizes on this item outside was different to in side of this clothing”

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Posted 9 years ago

Thank you for your review. We are sorry to hear that you have received a wrong size item please email us and we can look into this for you.

Posted 9 years ago

“Prompt service and a nice bra but the pockets were too small for the prosthesis.”

Helpful Report

Posted 9 years ago

Thank you for your review. We are sorry to hear that you are not happy with your new purchase, Please send the item back to us for a refund or exchange as long as the item is in resalable condition and still has the tags attached.

Posted 9 years ago

“The seem on the cups makes your bust look pointy, Madonna would be jealous of these. I will be returning the two I bought.”

Helpful Report

Posted 9 years ago

Dear Gemma, Thank you for your review. We are sorry to hear that you are not happy with your new purchase from us, You are more than welcome to send the item back as long as the item is in resalable condition and still has the tags attached.

Posted 9 years ago

“I bought size 18 rather than my usual 14 so they weren't tight in bed. They fitted nice and loose but after 2 nights one of the seams is starting to split. Have repaired with some tape to give the seam some more strength but I don't think it's good enough after 2 wears. I bought 2 pairs of the pyjamas so I hope the others are ok”

Helpful Report

Posted 9 years ago

Dear Jane, Thank you for your review. We are sorry to hear that you are not happy with your new purchase, If the other pair of pyjamas split please email us and we can deal with this issue.

Posted 9 years ago

“Have waited weeks for this to come back in stock .. Received an email to say back in, so ordered straight away. Lovely soft dressing gown but disappointed because it's slightly damaged. not enough to send back for a replacement - just one of the ribbon ties inside the dressing gown that ties to secure it properly is missing, and as I'm petite, use the ties all the time with the belt.”

Helpful Report

Posted 9 years ago

Dear Zoe, Thank you for your review. We are sorry to hear that you are not 100% happy with your new dressing gown from us, You are more than welcome to send the item back to us for a exchange as long as the item is still has the tags attached and has not been worm. If you email us we can also help you with this issue. Thank you for shopping with us at Camille

Posted 9 years ago

“The items received were the correct items but there were trimmings on the nightgown that were not very clear in the pictures. So I returned both items that I had ordered but received the money for only one of those items. I sent an email to ask for the rest of my money and did not get a response.”

Helpful Report

Posted 9 years ago

Hello, I am very sorry about this Nadine, I have issued you with a full refund now. Kind regards

Posted 9 years ago

“Still awaiting delivery, so what do you think my comm3ents should be?”

Helpful Report

Posted 9 years ago

“I placed an order with you on August 3, 2015. I have not received the things I ordered. I received confirmation (see attachment) and my credit card has been charged. When will I receive the order below? Hi Dianne Boorman, Thank you for your order, placed on 3 August 2015, 16:51. Your order number is 299874 (WEB299874), and the order status is "Payment Received". You will receive a further email when we have fulfilled your order and passed it over to our carriers to be delivered to you. Order Reference: 299874 (WEB299874) Order Status: Payment Received Payment Method: Bank or Other Payment Delivery Method: International Delivery”

Helpful Report

Posted 10 years ago

“Packaging and delivery brill. The quality of the bras was concerning. I ordered 2 the same size one fit the other didn't. I had bras from you before but the quality of these was very different.”

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Posted 10 years ago

“I am a size 16 and to get something that felt abundant I ordered 18/20. However I think the cut is very mean, and even with this larger size, it is not the wrap around that I had anticipated with the larger size.”

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Posted 10 years ago

“Ordered 3 items in the sale , paid, confirmed despatched and paid delivery charge. Package arrived - only 1 item and refunded scrawled in pen against the other 2. At no point was I advised the items were not available. If I had been I would have cancelled the entire order as wouldn't have paid the delivery for just one item. Communication shocking, would not order from here again. Oh and i've just checked my bank and the monies they state were refunded are nowhere to be seen. I have e-mailed a complaint but yet to receive a reply. AVOID.”

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Posted 10 years ago

“Found material too thin not fluffy enough also poor fit”

Helpful Report

Posted 10 years ago

Camille Lingerie is rated 4.7 based on 8,746 reviews