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Camille Lingerie Reviews

4.7 Rating 8,200 Reviews

95 %

of reviewers recommend Camille Lingerie

Company Reviews

Product Reviews

4.7

Based on 8,200 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Camille Lingerie 5 star review on 10th March 2024

Tracy Everingham

Camille Lingerie 5 star review on 19th December 2023

Camille Lingerie 5 star review on 12th December 2023

Camille Lingerie 5 star review on 20th March 2023

Mrs Sue Brooklyn

Camille Lingerie 5 star review on 20th October 2022

Mrs Gillian Hamilton

Camille Lingerie 5 star review on 20th October 2022

Mrs Gillian Hamilton

Camille Lingerie 5 star review on 11th August 2022

6

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have waited weeks for this to come back in stock .. Received an email to say back in, so ordered straight away. Lovely soft dressing gown but disappointed because it's slightly damaged. not enough to send back for a replacement - just one of the ribbon ties inside the dressing gown that ties to secure it properly is missing, and as I'm petite, use the ties all the time with the belt.”

Posted 8 years ago

Read Camille Lingerie Reviews

Dear Zoe, Thank you for your review. We are sorry to hear that you are not 100% happy with your new dressing gown from us, You are more than welcome to send the item back to us for a exchange as long as the item is still has the tags attached and has not been worm. If you email us we can also help you with this issue. Thank you for shopping with us at Camille

Posted 8 years ago

“The items received were the correct items but there were trimmings on the nightgown that were not very clear in the pictures. So I returned both items that I had ordered but received the money for only one of those items. I sent an email to ask for the rest of my money and did not get a response.”

Posted 8 years ago

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Hello, I am very sorry about this Nadine, I have issued you with a full refund now. Kind regards

Posted 8 years ago

“Still awaiting delivery, so what do you think my comm3ents should be?”

Posted 8 years ago

“I placed an order with you on August 3, 2015. I have not received the things I ordered. I received confirmation (see attachment) and my credit card has been charged. When will I receive the order below? Hi Dianne Boorman, Thank you for your order, placed on 3 August 2015, 16:51. Your order number is 299874 (WEB299874), and the order status is "Payment Received". You will receive a further email when we have fulfilled your order and passed it over to our carriers to be delivered to you. Order Reference: 299874 (WEB299874) Order Status: Payment Received Payment Method: Bank or Other Payment Delivery Method: International Delivery”

Posted 8 years ago

“Packaging and delivery brill. The quality of the bras was concerning. I ordered 2 the same size one fit the other didn't. I had bras from you before but the quality of these was very different.”

Posted 8 years ago

“I am a size 16 and to get something that felt abundant I ordered 18/20. However I think the cut is very mean, and even with this larger size, it is not the wrap around that I had anticipated with the larger size.”

Posted 8 years ago

“Ordered 3 items in the sale , paid, confirmed despatched and paid delivery charge. Package arrived - only 1 item and refunded scrawled in pen against the other 2. At no point was I advised the items were not available. If I had been I would have cancelled the entire order as wouldn't have paid the delivery for just one item. Communication shocking, would not order from here again. Oh and i've just checked my bank and the monies they state were refunded are nowhere to be seen. I have e-mailed a complaint but yet to receive a reply. AVOID.”

Posted 8 years ago

“Found material too thin not fluffy enough also poor fit”

Posted 8 years ago

“Lovely fabric, cups were nicely designed and fitted well, nice wide straps but the body was far too long, possibly as much as 6 inches! So sadly both bodies have to be returned. I am 5'6" so of at least average height if not taller.”

Posted 8 years ago

“Was very disappointed with my satin robe, as it did not have a loop for hanging and I do not want to put it on a hanger as it will rattle. Additionally, as it was a black satin robe, I thought the trim should be black so it is not colour restrictive, but it was only available with either a gold or pink trim.”

Posted 8 years ago

“What a bad design. Bought these for a smooth line under dress and they have designed it with a thick seem across the buttocks which shows through the fitted dress and makes it look like I'm wearing too tight hipster knickers. Already taken off labels and packed in luggage so have to wear them now as have no others with me it would have returned for full refund.”

Posted 9 years ago

“The products I bought were very good quality as usual, but the 24% Easter discount has proved problematical. The website didn't work at the weekend so I e-mailed and Stephen said he had put it right. I tried again after the weekend and the discount was applied, but not the 24% promised. I only realised this a couple of days later and so I replied to the e-mail confirming my order to ask for the balance of around £4 to be credited to my account. This was last Thursday and so far I have heard nothing, not even an acknowledgement. I think there is definite room for improvement on this side.”

Posted 9 years ago

“Why does Camille lingerie restrict so many beautiful and bargain priced nightdresses/chemise to sizes 8-10 or 12? I know I'm a guy, but there are lots of items I'd buy like a shot if they were available in size 18, as the size charts say they are, and the average woman is now size 16-18. How can you sell lots of goods if you're deliberately excluding the majority?”

Posted 9 years ago

“The women's luxury taupe long sleeved pyjamas were a huge disappointment. The trousers were very long. I have never had problems before with the length of the pyjama bottoms before. I usually buy from Marks and Spencers which have always been fine. However the worst thing about these pyjamas is the quality of the material. The material is very poor quality and will not dry outside or inside unless you put the pyjamas directly onto a radiator. Trying to iron the pyjamas is also very difficult even on the low heat setting. They just pucker up and look worse than before they were ironed. The label does say that they can be ironed but again its the poor quality of the material that makes ironing difficult. I have never purchased anything that refused to dry before and I would not recommend these pyjamas. They are awful.”

Posted 9 years ago

“I am sorry I am only giving you 2 stars. The quality of the satin pyjamas was very good but the fit was the problem. I am a very standard 14 and seldom have a problem with fit. However, the top of these pyjamas was very small and tight whilst the bottoms were rather large. I am disappointed as it is quite difficult to find nice satin nightwear.”

Posted 9 years ago

“Unfortunately is not satin but 100% polyester”

Posted 9 years ago

“Clothes beautiful, but dirty (rusty marks). I had to exchange.”

Posted 9 years ago

“Would write a review if I had anything to comment on ! !! My order has not arrived yet believe it was dispatched on Sept.26th Order 176992 If goods to not arrive by 8th of Oct I wish to cancel and require a refund Most dissappointed.”

Posted 9 years ago

“I recently ordered 4 bras from Camille`s on-line store as my local store ( Dalton Park) had closed down. Unfortunately, although all 4 were the same size only 1 actually fit! I was very disappointed that sizing could not be relied on to actually be the same for different styles. At least when I had a local shop I could try on and not have the hassle of having to return items via post. Unfortunately I`ve been told Camille are now concentrating on their internet shop rather than having stores! The bra that did fit was `Camille Ivory Lingerie Womens Full Cup Underwired Lace Bra Size 34B-40G codeC46500A`. I had previously bought this bra in the white in store but although the cream did fit the quality is not the same. The material seems very stretchy with not much support..I can not imagine it will last more than a few washes :-( I will def look elsewhere for more bras before thinking about purchasing from Camille again which is a shame as my experience buying from the Dalton Park branch was a good experience!”

Posted 9 years ago

“As I'm still waiting for my order to arrive, I have ticked "poor" and would prefer not to as my previous order had a very prompt arrival. Regards Margaret Tynan”

Posted 9 years ago

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Camille Lingerie is rated 4.7 based on 8,200 reviews