I placed an order with you on August 3, 2015. I have not received the things I ordered. I received confirmation (see attachment) and my credit card has been charged. When will I receive the order below? Hi Dianne Boorman, Thank you for your order, placed on 3 August 2015, 16:51. Your order number is 299874 (WEB299874), and the order status is "Payment Received". You will receive a further email when we have fulfilled your order and passed it over to our carriers to be delivered to you. Order Reference: 299874 (WEB299874) Order Status: Payment Received Payment Method: Bank or Other Payment Delivery Method: International Delivery