Camille Lingerie Reviews

Name: Camille Lingerie
Address: Unit 2 Cotton Brook Road Sir Francis Ley Industrial Estate, Derby
Rating: 4.67

4.7 Rating 8,198 Reviews

95 %

of reviewers recommend Camille Lingerie

4.7

Based on 8,198 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Camille Lingerie 5 star review on 10th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You’re asking for a review, my purchase has not yet arrived!”

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Posted 3 years ago

We hope this issue is resolved.

Posted 3 years ago

“You haven’t delivered the order yet. It was supposed to be here by last Friday, so is now late for a birthday gift. Thanks”

Helpful Report

Posted 3 years ago

We are sorry to hear your order arrived late.

Posted 3 years ago

“would love to review.but not received yet.due to arrive 13th to 15th august.STILL NOT RECEIVED SO VERY SHORT.”

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Posted 3 years ago

We hope this issue has been resolved.

Posted 3 years ago

“Never recieved my parcel :(”

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Posted 3 years ago

We are sorry to hear this, we hope this issue has been resolved for you.

Posted 3 years ago

“I haven’t received my order yet. Perhaps not “Camille’s” fault but dissapoinred as missed daughter’s birthday and still no sign of order.”

Helpful Report

Posted 3 years ago

All our parcels are dispatched ASAP so we are very sorry the postal service did not get your parcel to you on time.

Posted 3 years ago

“Would love to write a review but unfortunately still haven’t received the goods that were dispatched on 24th May?”

Helpful Report

Posted 3 years ago

We hope this issue has been resolved.

Posted 3 years ago

“I have had to return the bra's to you because they were too small i have always had my bra's from you but the one i've alway had from you you still sell it but not stocked my size for months it is the only bra that fits properly”

Helpful Report

Posted 3 years ago

Please keep a look out on our website as we update our stock every few months.

Posted 3 years ago

“Goods not received”

Helpful Report

Posted 3 years ago

We hope this issue has now been resolved.

Posted 3 years ago

“Tomorrow is the 10th May my purchase still have not arrived it?”

Helpful Report

Posted 3 years ago

We are sorry there was a delay with your order.

Posted 3 years ago

“I would but I haven’t received the order yet ! Left wondering where is it !!”

Helpful Report

Posted 3 years ago

We are sorry to hear your order was delayed.

Posted 3 years ago

“I am extremely disapointed in this dressing gown. The colour is so pale it looks like it has been washed thousands of time. It is very poor quality not what I expected at all. If it was not for being in lock down I would have returned it”

Helpful Report

Posted 3 years ago

You are welcome to return your item for a refund or exchange.

Posted 3 years ago

“I was asked for a review before I received my order. I received no notification of when my order was being dispatched but the amount had already been taken out of my account without receiving my order. I find this very disturbing as no monies should be taken from a customer until the item(s) have been dispatched and the customer received notification of same.”

Helpful Report

Posted 4 years ago

We hope you have a received your order and this issue has been resolved.

Posted 3 years ago

“I haven't received my product!!! Very poor to ask for a review of a product I've not received yet”

Helpful Report

Posted 4 years ago

We are sorry to hear this, we hope this issue has been resolved.

Posted 3 years ago

“I'm not happy as I've not received my order yet, please let me know what's happening with it”

Helpful Report

Posted 4 years ago

We are sorry to hear your order was delayed, we hope this issue has now been resolved.

Posted 3 years ago

“Complete disaster. As soon as I tried to open buttons to try it on one of them fall off. Very poor quality. Treads are out everywhere. Tag cut off. Very disappointed.”

Helpful Report

Posted 4 years ago

We are very sorry to hear this, please send the item back and we will happily refund/exchange your item for you.

Posted 4 years ago

“Not delivered at time! (Thank you for Christmas!!):-((”

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Posted 4 years ago

We are sorry to hear your order arrived later than scheduled.

Posted 4 years ago

“It hasn't arrived -Order not received I have emailed twice to see when it might arrive but have received no reply or information as to wha'ts happening Really sad as it was a Christmas present for my best friend”

Helpful Report

Posted 4 years ago

We are sorry to hear the delay with your order over the busy Christmas period.

Posted 4 years ago

“really disappointed very poor service order not received and no contact from them despite several chases asking where order is Disappointed not the normal service”

Helpful Report

Posted 4 years ago

Thank you for your feedback, we are sorry to hear the service you received was not up to scratch, we hope this issue has now been resolved.

Posted 4 years ago

“Super slow delivery!”

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Posted 4 years ago

We are very sorry the postal service we slow at delivering your order over the busy Christmas period, please know we did dispatch your parcel straight away.

Posted 4 years ago

“Recieved my item, it didn't fit so I sent it back for refund and I haven't recieved any communication at all about it”

Helpful Report

Posted 4 years ago

Hello, i am sorry to hear you haven't received your refund, please can you email us so we can resolve the issue. Thank you

Posted 4 years ago

Camille Lingerie is rated 4.7 based on 8,198 reviews