Camille Lingerie Reviews

Name: Camille Lingerie
Address: Unit 2 Cotton Brook Road Sir Francis Ley Industrial Estate, Derby
Rating: 4.66

4.7 Rating 8,941 Reviews

94 %

of reviewers recommend Camille Lingerie

4.7

Based on 8,941 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

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Camille Lingerie 5 star review on 27th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor quality and fit, not fit for purpose”

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Posted 5 years ago

Thank you for your review.

Posted 5 years ago

“Not received yet”

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Posted 5 years ago

Thank you for your review.

Posted 5 years ago

“Awful pocket ripped after one wear not good quality really disappointed”

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Posted 5 years ago

Thank you for your review.

Posted 5 years ago

“I have sent mine back for a refund. Top and bottoms on pjs far too short. Very disappointed”

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Posted 5 years ago

We are sorry to hear you weren't happy with your new purchase from Camille.

Posted 5 years ago

“As you can tell from other comments you have major sizing problems with the bottoms of the fleece pyjamas. I am bang on 13stone but ordered 18-20 for comfort. The tops are fine even tho I'm bigger on the top half if anything but the bottoms are tiny. As soon as you take them out of the packet they look like a 12. Tried them on for 10mins and were so tight round the waist they made me feel ill. Extremely disappointed.”

Helpful Report

Posted 5 years ago

Thank you for this review. I will be informing my Directors of this issue. Please return the order to us and we will happily refund/exchange.

Posted 5 years ago

“Sizing is all wrong! Ordered a size 8 for my daughter as a Christmas present as she’s a petite size 6-8. The top is ok but the bottoms are very tight. I’ve ordered a size 10 now and am returning the other pair. Disappointed as they were a present.”

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Posted 5 years ago

Thank you for your review. We will deal with your return when we receive it back.

Posted 5 years ago

“Stil waiting on my order”

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Posted 5 years ago

We hope you have received your order by now.

Posted 5 years ago

“The stuff was damaged and never came.”

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Posted 5 years ago

If you have still not received this order please email us and we will get this issue resolved.

Posted 5 years ago

“I cannot write a review as it has not been delivered yet, it was ordered on the 7thof december with a 3-5 day delivery.”

Helpful Report

Posted 5 years ago

If you have still not received this order please email us and we will get this issue resolved.

Posted 5 years ago

“You have asked for a review and I haven’t received the item yet!!”

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Posted 5 years ago

If you have still not received this order please email us and we will get this issue resolved.

Posted 5 years ago

“Not yet received??!”

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Posted 5 years ago

If you have still not received this order please email us and we will get this issue resolved.

Posted 5 years ago

“Unfortunately you have asked me to review a purchase which has not been delivered but which has been paid for. This is not a good experience and I cannot review whilst not being in possession of the goods I have ordered. Please advise where the item is, when it was sent and with which delivery company.”

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Posted 5 years ago

Please email us and we will get this issue resolved for you the best we can.

Posted 5 years ago

“I haven’t received it yet .... hoping it comes very soon!!!”

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Posted 5 years ago

We hope this issue has been resolved and you have received your order.

Posted 5 years ago

“Hasn't arrived yet.”

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Posted 5 years ago

We hope this issue has resolved. Any problems please email/call us.

Posted 5 years ago

“I am still waiting for my item so I can not comment on the quality yet but delivery has been very poor”

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Posted 5 years ago

Thank you for contacting us. I am very sorry that you have not received your order. I can confirm that your order has been shipped but our delivery partners are telling us that many parcels are delayed. The delays are caused by on going disruption due to the Corona virus pandemic and additional delays have been caused by the temporary closure of the UK land border with Europe. Parcels will be delivered but it is taking much longer than normal. Once again I am very sorry for the delay and I would like to thank you for your patience.

Posted 5 years ago

“I'm disappointed, my first order with yourselves was cancelled virtually with hours of ordering without any communication. We noticed that there may have been an issue when a debit/credit transaction was issued on my bank account some days later. I then enquired via email, I received a terse email advising that an email had been forwarded stating there was an issue with your stock. I hadn't received the email and received no apology with the email response to my enquiry. In view of this it would be highly unlikely for me to use your services again.”

Helpful Report

Posted 5 years ago

Hello, I am ever so sorry this has happened, I will pass this information on to my supervisor to look into, If you would like to make another order and shop with us again in the future please email orders@camille.co.uk for a 20% discount code as a apology. Please attach to the email this feedback and your last order number so we know which code to give. Kind regards

Posted 5 years ago

“Not yet received order”

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Posted 5 years ago

Hello, I am sorry you have not received your order, please contact us so we can resolve this issue for you. Kind regards

Posted 5 years ago

“I'm asked to write a review, but I haven't received the goods I bought!”

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Posted 5 years ago

Hello, I am sorry you have not received your order, please contact us so we can resolve this issue for you. Kind regards

Posted 5 years ago

“I haven’t received my purchase yet, so can’t do a review”

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Posted 5 years ago

Hello, I am sorry you have not received your order, please contact us so we can resolve this issue for you. Kind regards

Posted 5 years ago

“A very disappointing nightdress. An old persons night wear. Material not as expected. Much too warm. Not impressed. Have returned now require a refund”

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Posted 5 years ago

Thank you for letting me know, Once we receive your order back to us we will issue a full refund.

Posted 5 years ago

Camille Lingerie is rated 4.7 based on 8,941 reviews