Camille Lingerie Reviews

Name: Camille Lingerie
Address: Unit 2 Cotton Brook Road Sir Francis Ley Industrial Estate, Derby
Rating: 4.67

4.7 Rating 8,188 Reviews

95 %

of reviewers recommend Camille Lingerie

4.7

Based on 8,188 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Camille Lingerie 5 star review on 10th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You have asked for a review and I haven’t received the item yet!!”

Helpful Report

Posted 3 years ago

If you have still not received this order please email us and we will get this issue resolved.

Posted 3 years ago

“Not yet received??!”

Helpful Report

Posted 3 years ago

If you have still not received this order please email us and we will get this issue resolved.

Posted 3 years ago

“Unfortunately you have asked me to review a purchase which has not been delivered but which has been paid for. This is not a good experience and I cannot review whilst not being in possession of the goods I have ordered. Please advise where the item is, when it was sent and with which delivery company.”

Helpful Report

Posted 3 years ago

Please email us and we will get this issue resolved for you the best we can.

Posted 3 years ago

“I haven’t received it yet .... hoping it comes very soon!!!”

Helpful Report

Posted 3 years ago

We hope this issue has been resolved and you have received your order.

Posted 3 years ago

“Hasn't arrived yet.”

Helpful Report

Posted 3 years ago

We hope this issue has resolved. Any problems please email/call us.

Posted 3 years ago

“I am still waiting for my item so I can not comment on the quality yet but delivery has been very poor”

Helpful Report

Posted 3 years ago

Thank you for contacting us. I am very sorry that you have not received your order. I can confirm that your order has been shipped but our delivery partners are telling us that many parcels are delayed. The delays are caused by on going disruption due to the Corona virus pandemic and additional delays have been caused by the temporary closure of the UK land border with Europe. Parcels will be delivered but it is taking much longer than normal. Once again I am very sorry for the delay and I would like to thank you for your patience.

Posted 3 years ago

“I'm disappointed, my first order with yourselves was cancelled virtually with hours of ordering without any communication. We noticed that there may have been an issue when a debit/credit transaction was issued on my bank account some days later. I then enquired via email, I received a terse email advising that an email had been forwarded stating there was an issue with your stock. I hadn't received the email and received no apology with the email response to my enquiry. In view of this it would be highly unlikely for me to use your services again.”

Helpful Report

Posted 3 years ago

Hello, I am ever so sorry this has happened, I will pass this information on to my supervisor to look into, If you would like to make another order and shop with us again in the future please email orders@camille.co.uk for a 20% discount code as a apology. Please attach to the email this feedback and your last order number so we know which code to give. Kind regards

Posted 3 years ago

“Not yet received order”

Helpful Report

Posted 3 years ago

Hello, I am sorry you have not received your order, please contact us so we can resolve this issue for you. Kind regards

Posted 3 years ago

“I'm asked to write a review, but I haven't received the goods I bought!”

Helpful Report

Posted 3 years ago

Hello, I am sorry you have not received your order, please contact us so we can resolve this issue for you. Kind regards

Posted 3 years ago

“I haven’t received my purchase yet, so can’t do a review”

Helpful Report

Posted 3 years ago

Hello, I am sorry you have not received your order, please contact us so we can resolve this issue for you. Kind regards

Posted 3 years ago

“A very disappointing nightdress. An old persons night wear. Material not as expected. Much too warm. Not impressed. Have returned now require a refund”

Helpful Report

Posted 3 years ago

Thank you for letting me know, Once we receive your order back to us we will issue a full refund.

Posted 3 years ago

“Dressing Gown bought as a Christmas present. Very disappointed as the garment had a dirty mark approx 15cm long on the side seam and the finish on the hem was not acceptable. excess material was left hanging and hadn't been finished off to a good standard. the item has been returned for a full refund.”

Helpful Report

Posted 3 years ago

We are sorry you have received a faulty item, Once we have received the item back we will issue a full refund. Kind regards

Posted 3 years ago

“I can’t write a review about an item I haven’t yet received so I must just give it the lowest score.”

Helpful Report

Posted 3 years ago

Hello, I am sorry you have not received your order, please contact us so we can resolve this issue for you. Kind regards

Posted 3 years ago

“Haven’t received my item yet”

Helpful Report

Posted 3 years ago

Hello, I am sorry you have not received your order, please contact us so we can resolve this issue for you. Kind regards

Posted 3 years ago

“I still have not received in the post???”

Helpful Report

Posted 3 years ago

Hello, I am sorry you have not received your order, please contact us so we can resolve this issue for you. Kind regards

Posted 3 years ago

“Been asked to write a review on an item I haven’t yet received? Not very good at all”

Helpful Report

Posted 3 years ago

Hello, I am sorry you have not received the order, please can you contact us so we can resolve this issue for you. Kind regards

Posted 3 years ago

“Have not received my latest order of a dressing gown yet ,still waiting”

Helpful Report

Posted 3 years ago

Hello, I am sorry you have not received your order, please contact us so we can resolve this issue for you. Kind regards

Posted 3 years ago

“My order has not arrived yet!”

Helpful Report

Posted 3 years ago

Hello, I am sorry you have not received the order, please can you contact us so we can resolve this issue for you. Kind regards

Posted 3 years ago

“Quality was good but the sizing is way out. I ordered 34D but the cups were way too small”

Helpful Report

Posted 3 years ago

If you are not 100% satisfied you are welcome to return for a refund/exchange.

Posted 3 years ago

“Still waiting for delivery”

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Posted 3 years ago

We hope this issue has been resolved.

Posted 3 years ago

Camille Lingerie is rated 4.7 based on 8,188 reviews