www.Camera-Manual.com Reviews

Name: www.Camera-Manual.com
Address: Faulkner House, St Albans
Rating: 4.64

4.6 Rating 6,342 Reviews

91 %

of reviewers recommend www.Camera-Manual.com

Company Reviews

Metrics

4.6

Based on 6,342 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very small, hard to read letters and you can't see anything on the pictures”

Helpful Report

Posted 1 month ago

Hello I am sorry you have found the text small. I will resend the order in A4 size this will increase the text size.

Posted 1 month ago

“Told delivery for next day - 4 days later still no manuals, no emails - just a total lack of genuine care for paying customers. Will not be using again”

Helpful Report

Posted 1 month ago

Hello The order was placed online at 4.37pm 2nd October, the order was processed and posted on the 3rd October. We use Royal mail and the following is what we say on the website which Royal mail advise the delivery time to be, We aim to dispatch all orders within 12 working hours of receiving them. Orders received before 12 noon will be sent out that day, orders received after 12 noon will go the following day. We send you an automatic email as soon as we have started working on your order and another one once the manual has been despatched. We send all orders using the Royal Mail. They aim to deliver orders within two working days, including Saturdays, to the UK. It usually takes three to five working days for orders to reach Western Europe and seven to ten working days to the Rest of the World. I have checked and the order was delivered on the 8th October.

Posted 1 month ago

“Have not received as yet ,”

Helpful Report

Posted 2 months ago

Hello I will email you directly to check we have the correct address. We use Royal Mail to deliver the orders they are not as fast as they used to be.

Posted 1 month ago

“I NEVER RECEIVED MY MANUAL.”

Helpful Report

Posted 5 months ago

Hello I have just checked the tracking and this is showing it has been delivered.

Posted 5 months ago

“It has been 18 days since my order and payment and I still do not have my manual”

Helpful Report

Posted 6 months ago

Hello I have checked the tracking and this is showing it has been delivered.

Posted 5 months ago

“I asked for a manual for the camera i mentioned all i got was a couple of pages no help to me”

Helpful Report

Posted 6 months ago

Hello The order was for a test report this is not a manual. On the website the manual is the first item on the page £10.95, when you scroll down the next item is the test report the cost is £3.00.

Posted 5 months ago

“the product was useless for me. it seems that in order to make their profit, they make the document way to small to read. pointless purchase. do not waste your money. great idea. very poor product. the manuals need to be much larger so that they are easy to read. i would love my money back or a much larger size, like a real book.”

Helpful Report

Posted 7 months ago

Hello I am sorry you have found the text small we sell hundreds of these manual in this size and there has been no problem. I can send a larger size but it would be in A4 size and not very portable with your camera. Please contact us by email.

Posted 7 months ago

“Nothing in it, print is barely legible, contents no real use and very little that can help to use and run the tablet. Sorry y but I have always been more than satisfied with your reproductions, but this is a stinker.”

Helpful Report

Posted 7 months ago

Hello I am sorry we simply send the manual the manufacture make available for your device. We have no input as to the contents of the manuals.

Posted 7 months ago

“My biggest disappointment was the lack of reference page numbers in the index. How can you look anything up in the manual without the page numbers? I sent an email to the help center and have received no reply. Maureen OMeara Maureenoneara@verizon.net”

Helpful Report

Posted 8 months ago

Hello I have replied to your email please check your spam folder. The manual you have is for a Sony we supply the manual the manufacture makes available on their website. I sent you a link to the manual in the email so you can see for yourself that it is not us that have not put the page numbers in the index it is Sony .

Posted 7 months ago

“I have not received the manual. I have emailed you two times and you have not responded.”

Helpful Report

Posted 8 months ago

Hello I have checked with the tracking and the order was delivered on the 21st February. Please check in your junk folder as sometimes emails arrive there.

Posted 8 months ago

“I ordered the camera manual for my Canon R5 Mark II. I give this one star because I only received parts 2, 3, and 4. There was no Part 1. Part 2 begins on page 299. There is no table of contents or index to find anything. If you send me Part 1, I may revise this review. As it stands now this manual is virtually useless”

Helpful Report

Posted 9 months ago

Hello I am sorry I will resend the order.

Posted 8 months ago

“Unfortunately I had ordered GoPro7 by mistake & immediately sent email to say it should have been GoPro5. Sadly being Bank holiday time neither email or my phone call was answered. The manual for GoPro7 was delivered promptly thank you & I will pick out the relevant info.”

Helpful Report

Posted 9 months ago

“Tried to order a modem Nikon underwater camera manual, received the cover for the lens with the text for a 1920 Kodak fold up camera.”

Helpful Report

Posted 9 months ago

Hello You emailed us directly and we have resolved the issues.

Posted 9 months ago

“Has been 20 days and still have not received my manual.”

Helpful Report

Posted 10 months ago

Hello We send with tracking and the link has the tracking information. looks like the postal service have let us down and was sent else where incorrectly. But tracking is saying its back on course to the correct address ,https://www.royalmail.com/track-your-item#/tracking-results/LA171158999GB

Posted 10 months ago

“Unfortunately the manual I received from OTC was useless as many of the instructions in the manual depended on supporting diagrams which were printed in such a way that the details were not visible, which meant the instructions could not be followed. I contacted OTC and was instructed to return the item for a refund but OTC refused to pay for the return postage so not only did I have the disappointment of not obtaining the manual which I needed but I have had to pay the return postage on a faulty item. Not impressed.”

Helpful Report

Posted 10 months ago

Hello I have received the manual back and issued a refund.

Posted 10 months ago

“Graphics throughout the manual are completely useless.”

Helpful Report

Posted 10 months ago

Hello Please return with a covering letter for a refund.

Posted 10 months ago

“Not received.as you do not have an original to scan.due a refund.”

Helpful Report

Posted 11 months ago

“I hve not get them yet! So I am not able to say them anything. Where are they?”

Helpful Report

Posted 1 year ago

“very little information on using phone.Extremely poor compared with other phone and camera manuals purchased online.”

Helpful Report

Posted 1 year ago

Hello We simply send the manual Nokia make available for your phone, we do not have any say in the information the manufacturer puts in the manual.

Posted 10 months ago

“I have given it ‘very poor’ because I haven’t received the manual yet. Your printing machine broke down - apparently and o haven’t be updated as to when I might receive the manual. Can you help? J C Greensmith”

Helpful Report

Posted 1 year ago

Hello We emailed you to explain the copier had broken. This was only fixed this Monday just gone 18Th October. Unfortunately when the copier breaks we have to rely on engineers to come and fix it. This time we had to wait for a part from Canon. The order was posted on the 15th October

Posted 1 year ago

www.Camera-Manual.com is rated 4.6 based on 6,342 reviews