www.Camera-Manual.com Reviews

Name: www.Camera-Manual.com
Address: Faulkner House, St Albans
Rating: 4.64

4.6 Rating 5,356 Reviews

91 %

of reviewers recommend www.Camera-Manual.com

Company Reviews

Metrics

4.6

Based on 5,356 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order never received.”

Helpful Report

Posted 1 year ago

Hello I am sorry this has not arrived. Over the month of December Royal Mail were on strike on several days. This impacted on the movement of the post but seems they have lost this order. I will resend the order.

Posted 1 year ago

“still has not arrived!!!!!”

Helpful Report

Posted 1 year ago

Hello This should of bee with you by now. I will email you directly to check we have the correct address before we resend.

Posted 1 year ago

“I have not yet received it - please sort it out .What is the problem”

Helpful Report

Posted 1 year ago

Hello This order was posted on the 4th January so you should of received this by now. I will email you directly to check we have the correct address.

Posted 1 year ago

“Still have not received my manual”

Helpful Report

Posted 1 year ago

Hello I am sorry the order has not arrived. Over the month of December Royal Mail on several days on strike. This delayed the movement of the post through the system but seems they have lost this order. I will resend the order.

Posted 1 year ago

“It might be a good manual but unfortunately, I never received the manual. Presumably, the manual I purchased was sent out twice to no avail. Based on the lack of delivery I cannot recommend OTC.”

Helpful Report

Posted 1 year ago

Hello I am sorry to hear the manuals have not arrived. I will contact you directly to check we have the correct address for you.

Posted 1 year ago

“Has not arrived!”

Helpful Report

Posted 1 year ago

Hello All orders are delayed due to strike action taken by Royal mail. This has impacted on the delivery times as well as the Christmas period.

Posted 1 year ago

“I still have not received the materials I ordered! One month and counting. After I inquired and posted a negative review, I received two terse emails. The first had a Royal Mail tracking number, and the second indicated that there had been a response to my query. Neither had an apology or explanation. The Royal Mail Website states that the material is sitting in the sorting queue.”

Helpful Report

Posted 1 year ago

Hello You have contacted us directly and we have replied.

Posted 1 year ago

“Have waited for my book for a month and nothing came. Your service won't send a new one even if this one has obviously been lost.”

Helpful Report

Posted 1 year ago

Hello You have contacted us directly and we have arranged to resend the order.

Posted 1 year ago

“It has been 26 days since the dispatch in the mail of the manual, and I still haven’t received it. It was supposed to take 10 working days. I have no tracking number. I have no idea where it is.”

Helpful Report

Posted 1 year ago

Hello You have contacted us directly. we will resend as seems to be missing in the postal system.

Posted 1 year ago

“I have never received the manual. It’s seems this was shipping from England or somewhere in Europe maybe. As if 12/26/22 I have yet to receive the manual(spiral bound for 2.95 extra). Please check on this item. Thank you. In the meantime we did locate the original manual. Please contact. patienceg1957@gmail.com”

Helpful Report

Posted 1 year ago

Hello Unfortunately here in the UK Royal Mail have been striking. This has been going on for the last couple of months. It has impacted the delivery times and also the Christmas period slows the mail up sorry.

Posted 1 year ago

“The manual was a simple printout that I could have done at home. I was expecting something a little more professional or even an original booklet, properly bound. I have paid (and wasted) good money for something that requires a magnifying glass to read. I am so disappointed as it is part of a Christmas present for my son.”

Helpful Report

Posted 1 year ago

Hello If you are not happy please return with a covering letter for a refund.

Posted 1 year ago

“I haven’t received the manual yet. How much longer will I have to wait??”

Helpful Report

Posted 1 year ago

Hello I will email you directly to check we have the correct address for you.

Posted 1 year ago

“I am stupefied that you would ask me to Express my opinion ofyour awful business. I ordered a Nikon 800 manual onI beleive 8/25/22. I paid $36 dollars for the manual and $10 dollars for shipping. I have never received the manual and my Debit card info was stolen andused For fraudulent charges . I wrote numerous emails and all I got from you morons was your lame excuse saying it was sent and a bogus shipping company was guilty of fraud It’s a month now and I have received nothing. I paid your inept company to deliver my manual to my door - not to my country I.e. the USA. Ihave opened up a fraud claim against your terrible company with CHASE / Visa - and ihave stopped payment. Have the English become inept idiots across the board - all that was necessary was to mail my manual. (That means put It in the mail you fools) I will never recommend OTC. To the Contrary I will warn people to stay away from morons!! PS. I tried to reach creeps multiple times Sincerely Yours John Booz”

Helpful Report

Posted 1 year ago

“There was no Manual or istructions forwarded! Sipl a copy of an advertising brochure for the product. I'm presuming I will get a refund at some juncture.”

Helpful Report

Posted 1 year ago

Hello A refund has been issued.

Posted 1 year ago

“Ordered my manual in June and I am still waiting to get it. In fact they are having to send me another one. Completely ridiculous!”

Helpful Report

Posted 1 year ago

Hello Once the order enters the postal system we have no control over the delivery. If there are problems with staff shortages along the route this can delay the delivery. As it is taking a long time we have resent the order.

Posted 1 year ago

“I have not gotten the manual yet. It has taken to long when you say 10 business days for shipping and it’s been almost a month. I am not impressed.”

Helpful Report

Posted 1 year ago

Hello We have now sorted this for you as we had the incorrect address for you.

Posted 1 year ago

“Flu hi guvfc thy yhbuy”

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Posted 1 year ago

“I expected a usable manual., not the unusable price of junk that I received. What I received was a 2 page per sheet, double sided print on a note pad. I thought I was using a reputable company, not a basement printer with a hole punch.”

Helpful Report

Posted 1 year ago

Hello I am sorry you have found the manual unhelpful. We simply print the manual the manufacturer makes available on their website. If you are not happy then please return with a covering letter for a refund.

Posted 1 year ago

“Non ho ricevuto nulla e sono passati più di 20 giorni pagando 7 euro di spedizione!!!!”

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Posted 1 year ago

“wanted sony a7 4 book”

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Posted 1 year ago

Hello Your order was for 2 test reports.

Posted 1 year ago

www.Camera-Manual.com is rated 4.6 based on 5,356 reviews