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www.Camera-Manual.com Reviews

4.6 Rating 5,338 Reviews

91 %

of reviewers recommend www.Camera-Manual.com

Company Reviews

4.6

Based on 5,338 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi I was disappointed with the quality of the print. The Manual had clearly been copied of an old Nikon Manual which must have been in poor condition as the print is quite difficult to read in places, it is badly faded. When it came to the section on Focusing screens and viewfinders it is virtually ineligible. The viewing screen chart cannot be read. I searched the Internet and came upona Nikon F2a Manual online which I was able to download for free, so I now have a Manual I can read saved onto my phone. Very disappointed with the quality of the OTC product. Will not use again.”

Posted 3 weeks ago

Hello I am sorry the manual was not to your liking. Yes some manual we have to scan the originals. Sometimes the originals are not of the best quality. We have sold this manual 30 times in the past and have had no complaints. If you would like to return the manual for a refund then please do so with a covering letter.

Posted 3 weeks ago

“I have selected and ordered the offered spiral binding. Unfortunately, the bining was positioned on the unusual side, i.e. the booklet pages cannot be turned book-like (right to left) but calendar-like (from up to down). This has not been stated or asked before, and the picture shown on the ordering page was the book-like position.”

Posted 3 months ago

Hello Unfortunately the PDF for the manual is formatted by Pentax and we can not alter it in any way. They have formatted this to be read like you say from top to bottom. If we had bound the manual on the right side then all even pages would be upside down.

Posted 3 months ago

“The text is too small. I like the booklet size and that it's spiral bound, however the type is WAY too small. There is too much margin; you could easily up the point size to use the max size of each page. Even a few points would make a difference. If I am using my PC and I have to look something up I can't just glance over at it to get the info, I have to pick it up which interrupts the work flow, because the type is so small.”

Posted 3 months ago

Hello We are a separate company to the manufacture of your device. We simply print the manual from a PDF they have formatted. I am sure you are a wear of copywrite, and so the PDF is locked and can not be altered by ourselves.

Posted 3 months ago

“Poor reproduction quality”

Posted 4 months ago

Hello With older manuals we have to take a scan from an original and the originals are not always in the best condition. If you are not happy please return the manual with a covering letter for a refund.

Posted 4 months ago

“Service was excellent. Manual was made well. The print is way too small. I had purchased a manual before for a different camera and it was perfect.”

Posted 4 months ago

“I ordered a Canon R10 manual as it indicated it could be spirally bound but instead received a small manual by Nina Bailey which I already had. When asked I was told that because the manual was so small there was not enough room for spirally binding. I then asked for a returns label to return the manual and was told 'We don't do return labels'. Which meant I had to pay another £2.25 to send it back. No email was sent to me advising me that I would be credited. The money has been put back in my account but not the £2.25 for sending it back. The fault lies with OTC so take off your website that the R10 can be spirally bound. For this reason I give it 2 stars.”

Posted 6 months ago

Hello The email sent was for you to review the Sony HX99 manual we sent. The R10 pocket book is on the website and can not be sent spiral bound.

Posted 6 months ago

“The procedures were very efficient but let down by print quality.”

Posted 6 months ago

Hello We simply print from the PDF the manufacturers make available on their website. The manual you ordered the PDF was formatted in 2 light grey colours for the text and when printed they come out faint but readable.

Posted 6 months ago

“Printed too small to be useful.”

Posted 7 months ago

Hello I am sorry you have found the text small, if you are not happy then please return with a covering letter.

Posted 7 months ago

“Print quality not very good.”

Posted 7 months ago

“fast service quick delivery but the product is a rip off 1 peace of A4 photocopid paper in a littel p[lastic folder for Nearly £10 pound and all that needed was a first class stamp and an envelope another £4 what a rip off . i cant beleave you dont feal gilt .”

Posted 7 months ago

Hello You are more than welcome to return the manual for a refund.

Posted 7 months ago

“Very disappointing. Just a photocopy in a very basic binding. Not worth the cost! . I certainly will not be recommending your system to anyone else.”

Posted 9 months ago

Hello The manual we sent for the Durst cm 50 is a copy of the original that would of been supplied with the product when new in 1980.

Posted 8 months ago

“Delivery was very prompt for a manual that was printed in four parts, 1200 pages. However, pages were mixed up making it unusable. Did get a good response and received a good quality product two days later. Quality is important, and if it hadn't been for this I would have rated Camera-Manual 10 out of 10.”

Posted 1 year ago

“To charge £10 for a photocopy of material downloaded from the web is completely excessive!”

Posted 1 year ago

Hello Yes we print manuals the customer can download. But most people like a paper copy to look through as you can not always be near your computer to view the down load. We are a small company and have overheads to consider. Also the price of materials going up it is not possible to sell for less.

Posted 11 months ago

“My Manual arrived today, It was ordered MARCH 17th”

Posted 1 year ago

Hello I am sorry it has taken a while to get to you. We had technical issue with our copier which delayed the dispatch of the order.

Posted 1 year ago

“Not delivered at expected time. Rang about delivery had to leave a message, never answered. Kept giving excuses about machinery being broken but quickly managed to take my money out of my account. Finally arrived the day we were leaving for our holiday.”

Posted 1 year ago

Hello I remember speaking to you on the phone. Our copier had broken down and need a new part this had to come from Canon. Money is taken when the order is placed. Under normal circumstance the order gets processed and sent out with in 12 business hours of receiving the order. Unfortunately this did not happen with your order. Orders are sent out first class post. I arranged the order to be sent out special delivery so you would receive it in time for your holiday and I am happy it arrived in time.

Posted 1 year ago

“I was told the manual would come in three volumes and paid. It came in two. The spiral binders had been squashed into oval shapes to accommodate the large number of pages. This meant that they caught on each other when the manual was opened, causing them to tear when trying to close the manual. A new manual in three volumes was sent as a replacement which is tip-top. Because someone tried to save a few pence and sent out something un-usable, I cannot beblieve I am asked for a review by Jeff, who clearly does not know what goes on in his company.”

Posted 1 year ago

“J'ai du payer 14 € de frais de douane car vous avez mal décrit la déclaration de douane ! Ce n'est pas un "Printed book" mais une "copie de manuel d'utilisation" ! Vous pouvez me rembourser de ces frais sur ma carte visa et je changerai mon commentaire !”

Posted 1 year ago

“I currently cannot give a higher rating due to the fact that I am yet to receive my manual. I understand that there was an attack on the Royal Mail and OTC did update me on the situation. However, I was notified that my package was being sent out on the night of Jan 26th and was told that "hopefully" it will arrive within 10 business days, which has now expired.”

Posted 1 year ago

Hello Due to the cyber attack all international mail was halted for a few weeks. Once things got back up and running there was a bag log of mail to be processed and put through the system this delayed the delivery times. I can see the order was sent with tracking and on checking it has now been delivered.

Posted 1 year ago

“Very hard to read I didn't know it was going to be xerox”

Posted 1 year ago

I will resend the order in A4 size this will increase the text making it easier to read.

Posted 1 year ago

“The text is very faint, and as it is so small it is very hard to read. If it were my laser printer I would replace the toner cartridge.”

Posted 1 year ago

Hello I will resend the order in A4 size this will increase the text making it easier to read.

Posted 1 year ago

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www.Camera-Manual.com is rated 4.6 based on 5,338 reviews