Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,662 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,662 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loving our new Bionic Fire and the Calido Oak burns very clean and with great heat. Good communications from Calido regarding delivery and a phone call from the driver an hour before arriving was good to recieve. Very happy with the cost per kilo it works out to be the lowest in our area. Kindest regards and Thank You Calido Roy Macdonald Callander”

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Posted 5 years ago

“I’ve used several log suppliers until I discovered Calido Logs and Stoves, the oak and birch logs are of a superior quality and really great value compounded with excellent service.”

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Posted 5 years ago

“Excellent service. Very helpful delivery driver. Smooth delivery. Great products. Highly recommend.”

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Posted 5 years ago

“good quality burning logs , great timely delivery, easy to manage with the bags”

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Posted 5 years ago

“I ordered a full pallet of the new Calido brickets. I have only just used the first pack and I believe they burn better than the square type brickets, ofcourse there are five round as opposed to six square therefore the round are larger. I had some changes to my availability for delivery and Calido were very accommodating. I recommend this good product and service. Delighted. DH Aberdeenshire”

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Posted 5 years ago

“Service from Calido very good as always.”

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Posted 5 years ago

“Really good logs burn well lots of heat. Excellent service from Calido.”

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Posted 5 years ago

“Excellent customer service. This was my second delivery. Would highly recommend the logs. The burn time is far superior. We definitely order again”

Calido Logs and Stoves 5 star review on 18th November 2020

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Posted 5 years ago

Hi Mandy, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to leave us a review and supporting us! Your home looks nice and cosy. 😊 We also love your slippers! Enjoy your Kiln Dried Birch Firewood - those logs will definitely keep you warm throughout Winter. Thank you for your lovely image. 🔥 If you let us know your Instagram username, we can tag you in the post! Be sure to follow our Facebook and Instagram page, our username is ‘Calido Logs and Stoves’ on both platforms. Thank you, Erin at Calido Logs and Stoves 😊

Posted 5 years ago

“First class”

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Posted 5 years ago

“I contacted the company for advice online on which logs to buy and they have been very helpful. I had looked around a lot before purchasing and I think that the prices offered for logs are very competitive. I will buy again from Calido!”

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Posted 5 years ago

“Excellent service from very knowledgeable friendly staff, great customer service back up. Would highly recommend”

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Posted 5 years ago

“Always excellent to deal with whether having logs delivered or going to collect.”

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Posted 5 years ago

“The logs were the best burning we have had we will definitely buy more”

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Posted 5 years ago

“Nice product. Burns long, hot and clean with minimal residue. Good to be able to select the delivery date too.”

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Posted 5 years ago

“Fantastic friendly service. Quick and efficient at installing. Great stove, absolutely love it. Best decision we've made all year! Highly recommend!”

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Posted 5 years ago

“Delivery was just soooo quick, guys we spoke with were very helpful and gave great advice Would I recommend this company..... absolutely”

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Posted 5 years ago

Hello Linda, Wow, your garden looks brilliant! We are glad to see that you are still making use of your lovely garden in the colder months, with the help of our Chesneys Heat and Grill. 😊 Thank you for taking the time to leave us a review and sending us a photograph. We really appreciate you supporting us! Keep an eye on our social media, as we will share your photograph there. If you let us know your Instagram username, we can tag you in the post. Send over your username to 'erin@calidologs.com.' Also, be sure to follow our Facebook and Instagram page, our username is ‘Calido Logs and Stoves’ on both platforms. Thank you, Erin at Calido Logs and Stoves 😊

Posted 5 years ago

“Great value. Delivered as promised. Birch wood is perfectly dry and beautifully aromatic.”

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Posted 5 years ago

“First time with these logs and think they are great, your driver was so helpful too, will be back for more. Thank you”

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Posted 5 years ago

“Very good easy to use and lots of heat 👍👍👍”

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Posted 5 years ago

“Great logs, prompt service - what more could you ask?”

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Posted 5 years ago

Calido Logs and Stoves is rated 4.9 based on 3,662 reviews