Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,710 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,710 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was expecting 2 pallets on day off delivery but got a single one which was doubled up. Soon had them put in store shed,a good early delivery was a bonus 👌.”

Helpful Report

Posted 5 years ago

Hello Bert, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to leave us a review and supporting us! It is brilliant to hear that you were happy with your delivery. Enjoy using your Ash and Birch firewood this Winter! 😊 We would love to see an image and/or short video clip of your Kiln Dried Ash and Birch Firewood in action! Your images/video clip would be used on our social media pages. If you let us know your Instagram username, we can tag you in the post! Be sure to follow our Facebook and Instagram page, our username is ‘Calido Logs and Stoves’ on both platforms. If you can help us out, email your image and/or video clip to 'erin@calidologs.com.' Thank you, Erin at Calido Logs and Stoves 😊

Posted 5 years ago

“Superb quality wood. Well managed delivery schedule. An exceptionally polite and helpful delivery driver.”

Helpful Report

Posted 5 years ago

Hi Kaushik, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to leave us a review and supporting us! We are so happy to hear that you are pleased with both your service, as well as our very popular, Kiln Dried Ash Firewood. I will be sure to pass on your kind words to our driver. 😊 We would love to see an image and/or short video clip of your Ash Firewood in action! Your images/video clip would be used on our social media pages. If you let us know your Instagram username, we can tag you in the post! Be sure to follow our Facebook and Instagram page, our username is ‘Calido Logs and Stoves’ on both platforms. If you can help us out, email your image and/or video clip to 'erin@calidologs.com.' Thank you, Erin at Calido Logs and Stoves. 😊

Posted 5 years ago

“I was looking at the website on a Sunday evening. There was a popup chat window and I spoke to John. It was incredibly fast and efficient. I placed an order and the logs were delivered on the day I'd asked for even though I knew it could not be guaranteed.”

Helpful Report

Posted 5 years ago

“Fast, friendly service - Logs are superb, the delivery was smooth and I could not be happier. Many thanks”

Helpful Report

Posted 5 years ago

Hi Roderick, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to leave us a review and supporting us! It is lovely to hear that you enjoy using our Kiln Dried Birch Firewood and Kindling. We are so pleased that you had a 5 star experience with us and hope to hear from you again soon. 😊 We would love to see an image and/or short video clip of your Birch Firewood in action! Your images/video clip would be used on our social media pages. If you let us know your Instagram username, we can tag you in the post! Be sure to follow our Facebook and Instagram page, our username is ‘Calido Logs and Stoves’ on both platforms. If you can help us out, email your image and/or video clip to 'erin@calidologs.com.' Thank you, Erin at Calido Logs and Stoves 😊

Posted 5 years ago

“We have moved into a house with a wood burning stove and California was recommended to us by a relative. We visited Bandeath and were given advice about what to buy and the amount we should buy which was what we needed. The delivery was as promised and the logs, briquettes and kindling are great. They light easily and burn clean. Very pleased.”

Helpful Report

Posted 5 years ago

Hi June, Thank you for reviewing Calido Logs and Stoves, we really appreciate you taking the time to do so. It is great to hear that you received a brilliant service with us within our Stirling showroom and you are enjoying trying out different types of logs, briquettes and kindling (including our best selling Calido Wood Briquettes!) We would love to see an image and/or short video clip of your logs and briquettes in action! Your images/video clip would be used on our social media pages. If you let us know your Instagram username, we can tag you in the post! Be sure to follow our Facebook and Instagram page, our username is ‘Calido Logs and Stoves’ on both platforms. If you can help us out, email your image and/or video clip to 'erin@calidologs.com.' Congratulations on your new home aswell! 😊 Thank you, Erin at Calido Logs and Stoves 😊

Posted 5 years ago

“John responded promptly to e-mail & delivery arrived on time with v. Helpful driver. Logs are fab”

Helpful Report

Posted 5 years ago

Hi Lloyd, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to leave us a review and supporting us! It is lovely to hear that you enjoy using our very popular, Calido Wood Briquettes. They are flying out the door! They will definitely keep your home warm throughout Winter. 😊 We would love to see an image and/or short video clip of your Calido Wood Briquettes in action! Your images/video clip would be used on our social media pages. If you let us know your Instagram username, we can tag you in the post! Be sure to follow our Facebook and Instagram page, our username is ‘Calido Logs and Stoves’ on both platforms. If you can help us out, email your image and/or video clip to 'erin@calidologs.com.' Thank you, Erin at Calido Logs and Stoves 😊

Posted 5 years ago

“Great flame, long burning and excellent service.”

Helpful Report

Posted 5 years ago

Hi Barry, Thank you for reviewing Calido Logs and Stoves, we really appreciate you taking the time to do so. It is great to hear that you received a great service with us 😊 We would love to see an image and/or short video clip of your Calido Wood Briquettes in action! Your images/video clip would be used on our social media pages. If you let us know your Instagram username, we can tag you in the post! Be sure to follow our Facebook and Instagram page, our username is ‘Calido Logs and Stoves’ on both. Thank you, Erin. Digital Marketing Assistant at Calido Logs and Stoves.

Posted 5 years ago

“Arrived very quickly good replacement will definitely order some.Excellent sevice as usual .”

Helpful Report

Posted 5 years ago

Hi Cathy, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to leave us a review and supporting us! It is lovely to hear that you enjoy using our very popular, Calido Wood Briquettes and that you will be using them in the future. We hope that they keep your home nice and warm this winter 😊 We would love to see an image and/or short video clip of your Calido Briquettes in action! Your images/video clip would be used on our social media pages. If you let us know your Instagram username, we can tag you in the post! Be sure to follow our Facebook and Instagram page, our username is ‘Calido Logs and Stoves’ on both. Thank you, Erin. Digital Marketing Assistant at Calido Logs and Stoves.

Posted 5 years ago

“Effective Web site, easy to use electronic transactions. Prompt delivery.”

Helpful Report

Posted 5 years ago

“Bought Calido briquettes as a replacement for the Verdo ones that are no longer available. They appear to be a good substitute. Have used as a whole briquette or broken in two and used separately when less heat required. Easy to break in two by whacking against another briquette. Would purchase again. Delivery was completed on day as requested by friendly driver.”

Calido | Logs, Stoves & Outdoors 5 star review on 22nd November 2020

Helpful Report

Posted 5 years ago

Hi Alistair, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to leave us a review and are glad that you are enjoying using our Calido Wood Briquettes. They are perfect for keeping your home warm as the winter weather sets in 😊 Your image is great! If you let us know your Instagram username, we can tag you in the post when we upload your image. Be sure to follow our Facebook and Instagram page, our username is ‘Calido Logs and Stoves’ on both platforms. Thank you, Erin at Calido Logs and Stoves 😊

Posted 5 years ago

“The new Calido log briquettes are an excellent product, equally as good as the Verdo products which we used to buy over the past few years. Good customer service too.”

Helpful Report

Posted 5 years ago

Hi Huw, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to leave us a review and supporting us! It is great to hear that you enjoy using our very popular, Calido Wood Briquettes. They will be sure to keep your stove nice and warm this winter 😊 We would love to see an image and/or short video clip of your Calido Briquettes in action! Your images/video clip would be used on our social media pages. If you let us know your Instagram username, we can tag you in the post! Be sure to follow our Facebook and Instagram page, our username is ‘Calido Logs and Stoves’ on both platforms. Thank you, Erin at Calido Logs and Stoves 😊

Posted 5 years ago

“Excellent service and the stove cleaning pads work very well.”

Helpful Report

Posted 5 years ago

Hi Colin, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to leave us a review and supporting us! It is lovely to hear that you enjoy using our Trollull Stove Glass Cleaning Pads. They are perfect for ensuring that your stove looks its best! 😊 We would love to see an image and/or short video clip of your Stove Cleaning Pads in action! Your images/video clip would be used on our social media pages. If you let us know your Instagram username, we can tag you in the post! Be sure to follow our Facebook and Instagram page, our username is ‘Calido Logs and Stoves’ on both platforms. Thank you, Erin at Calido Logs and Stoves 😊

Posted 5 years ago

“Ordered value crate online and it arrived mid morning on my chosen delivery date. Totally hassle free ordering. I’d recommend using this company for customer service and quality of products.”

Helpful Report

Posted 5 years ago

Hi Carole, Thank you for reviewing Calido Logs and Stoves, we really appreciate you taking the time to do so. It is great to hear that you received a great service with us 😊 It was a pleasure to provide you with your Kiln Dried Ash Firewood! We are sure that our firewood will keep your stove nice and warm over the upcoming Winter months. Have a lovely day! Thank you, Erin at Calido Logs and Stoves 😊

Posted 5 years ago

“I bought a Chesneys pizza stone and charcoal- easy and straightforward site easy to negotiate. Delivery very prompt- will use again”

Helpful Report

Posted 5 years ago

Hello Brian, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to provide us with some feedback! 🔥 Thank you, Erin at Calido Logs and Stoves 😊

Posted 5 years ago

“Good quality logs, bags make it easy to handle. Quality customer service, from office to delivery.”

Helpful Report

Posted 5 years ago

Hello Ricky, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to provide us with some feedback! 🔥 Thank you, Erin at Calido Logs and Stoves 😊

Posted 5 years ago

“An excellent source of first-class firewood, very neatly packaged and delivered in plasti-bound pallets which keep the rain off -which themselves can be sawn up and burnt.”

Helpful Report

Posted 5 years ago

Hello Ronald, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to provide us with some feedback! 🔥 Thank you, Erin at Calido Logs and Stoves 😊

Posted 5 years ago

“The products and the service are excellent as always.”

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Posted 5 years ago

“Excellent product, professional staff and service, smooth delivery and set up. Thanks again for assistance and advice very much appreciated.”

Helpful Report

Posted 5 years ago

Hello Gary, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to provide us with some feedback! 🔥 Thank you, Erin at Calido Logs and Stoves 😊

Posted 5 years ago

“The new logs appear to burn better than the previous verdo type, with less ash residue. Delivered on the day requested, on the time advised on the tracker web site by tail-lift lorry, and deposited on a pallet right into my garage as required.”

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Posted 5 years ago

Hello John, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to provide us with some feedback! 🔥 Thank you, Erin at Calido Logs and Stoves 😊

Posted 5 years ago

“Right quality. Right stacking. Right on time.”

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Posted 5 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,710 reviews