Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,710 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,710 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was good and the product is brilliant, delivered into my garage , excellent”

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Posted 5 years ago

Thank you very much for the lovely review Mark! 😀

Posted 5 years ago

“As a hetas engineer I realise the up most importance of quality fuel, this ticks all the box's and not only use it myself but happily recommend it to my customers with new wood burners.”

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Posted 5 years ago

Hello Richard, Thank you for reviewing Calido Logs and Stoves. It is great to hear how impressed you are with our products! Thank you very much for recommending us to your customers as well - we really appreciate your support. 😀 Thank you, Erin at Calido Logs and Stoves. 👍🏼

Posted 5 years ago

“Absolutely brilliant product, service & delivery. The logs are great quality, size, and burn. The service is really good, great communication, deliver when they say they will. Delivery drivers will bring crates/bags to wherever you need them (flat surface willing). Definitely recommend.”

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Posted 5 years ago

Hello Laura, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to provide us with some feedback 🔥 We are glad that the driver was helpful and made the delivery process as smooth as possible! Thank you, Erin at Calido Logs and Stoves 😊

Posted 5 years ago

“Excellent product. Very efficient heat logs. Delivered on requested day. Driver very helpful”

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Posted 5 years ago

Hello, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to provide us with some feedback 🔥 Thank you, John at Calido Logs and Stoves 👍🏼

Posted 5 years ago

“Superb stove matched by the superb service from everyone at Calido. We purchased the stove over the phone without visiting the shop, everything from ordering to delivery was totally hassle free, no problems whatsoever and we are at different ends of the country. Thank you very much for such a pleasurable buying experience. Kindest regards Tom.”

Helpful Report

Posted 5 years ago

Hi Tom, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to leave us a review and supporting us! We are so happy to hear that you appreciated our help and that you are more than happy with your new stove 😊 It was our pleasure to help you out. Enjoy! If you have a spare minute, we would love to see an image and/or short video clip of your Charnwood Aire 5 in action! Your images/video clip would be used on our social media pages. 🔥 If you let us know your Instagram username, we can tag you in the post! Be sure to follow our Facebook and Instagram page aswell, our username is ‘Calido Logs and Stoves’ on both platforms. If you can help us out, email your image and/or video clip to 'erin@calidologs.com.' Thank you, Erin at Calido Logs and Stoves 😊

Posted 5 years ago

“Fantastic service. Extremely please with service and demonstration of the product. Kept us warm in temperature of -1 degrees and snow on the ground at 8p.m.”

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Posted 5 years ago

Hi Helen, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to leave us a review and supporting us! We are so happy to hear that you enjoyed our help and service 😊 Enjoy your new Chesneys Heat and Grill. You will be sure to make use of it throughout the year! If you have a spare minute, we would love to see an image and/or short video clip of your Chesneys Heat and Grill and Kiln Dried Ash Firewood in action! Your images/video clip would be used on our social media pages. 🔥 If you let us know your Instagram username, we can tag you in the post! Be sure to follow our Facebook and Instagram page, our username is ‘Calido Logs and Stoves’ on both platforms. If you can help us out, email your image and/or video clip to 'erin@calidologs.com.' Have a lovely Christmas 🎅 Thank you, Erin at Calido Logs and Stoves 😊

Posted 5 years ago

“I have been a customer of Calido since they first started delivering wood and have always found they friendly and helpful.”

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Posted 5 years ago

“Very easy to order from, friendly and helpful staff. Delivery was excellent again very helpful and polite”

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Posted 5 years ago

Hi Gail, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to leave us a review and supporting us! It is lovely to hear that you were pleased with the service you receive from us 😊 I will be sure to pass on your kind words to our delivery driver! Enjoy using your Kiln Dried Ash Firewood. 🔥 If you have a spare minute, would love to see an image and/or short video clip of your Ash firewood in action! Your images/video clip would be used on our social media pages. If you let us know your Instagram username, we can tag you in the post! Be sure to follow our Facebook and Instagram page, our username is ‘Calido Logs and Stoves’ on both platforms. If you can help us out, email your image and/or video clip to 'erin@calidologs.com.' Thank you, Erin at Calido Logs and Stoves 😊

Posted 5 years ago

“Brilliant keeps the fire in all night so toasty warm in the morning.”

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Posted 5 years ago

Hi Sharon, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to leave us a review and supporting us! It is lovely to hear that you enjoy using our popular, Calido Night Briquettes. We hope that they keep your home nice and warm this winter 😊 We would love to see an image and/or short video clip of your Calido Night Briquettes in action! Your images/video clip would be used on our social media pages. If you let us know your Instagram username, we can tag you in the post! Be sure to follow our Facebook and Instagram page, our username is ‘Calido Logs and Stoves’ on both platforms. If you can help us out, email your image and/or video clip to 'erin@calidologs.com.' Thank you, Erin at Calido Logs and Stoves 😊

Posted 5 years ago

“Good heat out put. Delivered broken though.”

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Posted 5 years ago

“Good product but a bit too expensive”

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Posted 5 years ago

“Seem to burn really well”

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Posted 5 years ago

“Great pallet of logs again, oak this time to see the difference in the smell had birch before, driver dropped them were I wanted them with no hassle, plus I got a freebie of some calido wooden logs which I will buy as well next time as they burnt great and gave off a great heat and flame”

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Posted 5 years ago

Hi Stuart, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to leave us a review and supporting us! We are glad to hear that you continue to choose Calido to supply you with your logs - our Kiln Dried Oak Crate will be sure to keep you warm this Winter 😊 Enjoy your freebies Stuart! We would love to see an image and/or short video clip of your Oak logs in action! Your images/video clip would be used on our social media pages. If you let us know your Instagram username, we can tag you in the post! Be sure to follow our Facebook and Instagram page, our username is ‘Calido Logs and Stoves’ on both platforms. If you can help us out, email your image and/or video clip to 'erin@calidologs.com.' Thank you, Erin at Calido Logs and Stoves 😊

Posted 5 years ago

“Good quality wood delivered in well packaged frame that can be used to store the wood and keep it dry. Delivered at the time promised.?”

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Posted 5 years ago

Hi William, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to leave us a review and supporting us! We are glad to hear that you enjoy using our Kiln Dried Ash logs in your stove - they will help to keep your home nice and warm this Winter 😊 The crate is a great way to store your logs! We would love to see an image and/or short video clip of your Kiln Dried Ash Logs in action! Your images/video clip would be used on our social media pages. If you let us know your Instagram username, we can tag you in the post! Be sure to follow our Facebook and Instagram page, our username is ‘Calido Logs and Stoves’ on both platforms. If you can help us out, email your image and/or video clip to 'erin@calidologs.com.' Thank you, Erin at Calido Logs and Stoves 😊

Posted 5 years ago

“Have always been to collect from Calico but this time got a half pallet delivery... excellent service, very helpful and courteous driver who dropped the load as close as possible, phoned before arrival and had no trouble with out " out in the sticks" location”

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Posted 5 years ago

Hi Jill, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to leave us a review and supporting us! It is brilliant to hear that you enjoy using our Hardwood Heat Logs. We will also be sure to pass your kind words onto our driver 😊 We would love to see an image and/or short video clip of your Hardwood Heat Logs in action! Your images/video clip would be used on our social media pages. If you let us know your Instagram username, we can tag you in the post! Be sure to follow our Facebook and Instagram page, our username is ‘Calido Logs and Stoves’ on both platforms. If you can help us out, email your image and/or video clip to 'erin@calidologs.com.' Thank you, Erin at Calido Logs and Stoves 😊

Posted 5 years ago

“Fast, efficient, good price for a half pallet of Hotties, delivery arrived on the day booked, happy to recommend this company.”

Helpful Report

Posted 5 years ago

Hello, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to leave us a review and supporting us! We are so happy that you had a great service from us. If you enjoy using the Hotties Heat Logs then be sure to try our Calido Wood Briquettes (Heat Logs) as well 😊 Both types will definitely keep your home nice and warm this Winter! Enjoy. We would love to see an image and/or short video clip of your Hotties in action! Your images/video clip would be used on our social media pages. If you let us know your Instagram username, we can tag you in the post! Be sure to follow our Facebook and Instagram page, our username is ‘Calido Logs and Stoves’ on both platforms. If you can help us out, email your image and/or video clip to 'erin@calidologs.com.' Thank you, Erin at Calido Logs and Stoves 😊

Posted 5 years ago

“Service and delivery so good we have recommended you to or neighbours and friends. A Mr Auras will be phoning you tomorrow to discuss an order. Thank you.”

Helpful Report

Posted 5 years ago

Hello Mrs Wilson, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to leave us a review and supporting us! Thank you very much for recommending us to your friends as well - this really helps small businesses like us 😊 We hope you enjoy your Kiln Dried Ash Firewood this Winter! We would love to see an image and/or short video clip of your Ash Firewood in action! Your images/video clip would be used on our social media pages. If you let us know your Instagram username, we can tag you in the post! Be sure to follow our Facebook and Instagram page, our username is ‘Calido Logs and Stoves’ on both platforms. If you can help us out, email your image and/or video clip to 'erin@calidologs.com.' Thank you, Erin at Calido Logs and Stoves 😊

Posted 5 years ago

“Great service”

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Posted 5 years ago

Hi Angela, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to leave us a review and supporting us! It is great to hear that you were pleased with your service 😊 Enjoy your Kiln Dried Birch Firewood! We would love to see an image and/or short video clip of your Kiln Firewood in action! Your images/video clip would be used on our social media pages. If you let us know your Instagram username, we can tag you in the post! Be sure to follow our Facebook and Instagram page, our username is ‘Calido Logs and Stoves’ on both platforms. If you can help us out, email your image and/or video clip to 'erin@calidologs.com.' Thank you, Erin at Calido Logs and Stoves 😊

Posted 5 years ago

“Easy to order and pay over the phone, delivery made very quickly. The crate was very well packed and was full to the top. The shippers had wrapped the crate to ensure there was no spillage which was impressive. 10/10, will use again.”

Helpful Report

Posted 5 years ago

Hi Richard, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to leave us a review and supporting us! It is lovely to hear that you are impressed with our quick service. Enjoy using your Ash Firewood this Winter! We hope to speak to you and provide you with some great firewood again soon 😊 We would love to see an image and/or short video clip of your Kiln Dried Ash Firewood in action! Your images/video clip would be used on our social media pages. If you let us know your Instagram username, we can tag you in the post! Be sure to follow our Facebook and Instagram page, our username is ‘Calido Logs and Stoves’ on both platforms. If you can help us out, email your image and/or video clip to 'erin@calidologs.com.' Thank you, Erin at Calido Logs and Stoves 😊

Posted 5 years ago

“Called up to place an order. They managed to deliver next day which was brilliant. The driver even gave a telephone call about 30 minutes before arriving just to let us know he was on his way. Great customer service and great quality products. Would highly recommend Calido.”

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Posted 5 years ago

Hi Anthony, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to leave us a review and supporting us! We are pleased to hear that you received a 5 star service from us! I will be sure to let our driver know that you appreciated his help. 😊 Enjoy your Ash Firewood! We would love to see an image and/or short video clip of your Kiln Dried Ash Firewood in action! Your images/video clip would be used on our social media pages. If you let us know your Instagram username, we can tag you in the post! Be sure to follow our Facebook and Instagram page, our username is ‘Calido Logs and Stoves’ on both platforms. If you can help us out, email your image and/or video clip to 'erin@calidologs.com.' Thank you, Erin at Calido Logs and Stoves 😊

Posted 5 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,710 reviews