Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,872 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,872 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The guys at calido were very helpful even through theses hard times , brilliant communication. Will be ordering again .”

Helpful Report

Posted 5 years ago

Great to hear Mendy! Thank you very much for your order and kind review 😊 - Erin at Calido.

Posted 5 years ago

“Spot on and value for money. Delivered despite the snow!”

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Posted 5 years ago

Thank you Ian 👌 The snow can be difficult and unpredictable (perks of living in the UK I suppose!🤔) but we do try our very best to ensure you receive your delivery as quick as possible. Enjoy! - Erin at Calido.

Posted 5 years ago

“Really happy with the quality of Log briquettes that we got. Customer service was also excellent and delivery was very fast and packaged with great attention. Will be ordering again from Calido. I wish I had discovered them earlier. Thanks for great product, and customer service.”

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Posted 5 years ago

Thank you very much again Grace 👍 We are so glad to hear that you will be using Calido in the future! - Erin at Calido.

Posted 5 years ago

“Everything straightforward with placing the order for 1 tonne of Calido. Easy to light,long lasting,lots of heat,no smoke,very little dusty residue and good price. Will re order.”

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Posted 5 years ago

Thank you very much Bernard 🤗 We are happy to hear this! Enjoy. - Erin at Calido.

Posted 5 years ago

“Great ‘through life system solution’ company as have bought three stoves and they are now supplying the combustibles to for them. These hardwood heat logs burn well and last long and cubic shape makes them easy to handle and stack.”

Calido | Logs, Stoves & Outdoors 5 star review on 11th January 2021

Helpful Report

Posted 5 years ago

Hi Nick, Thank you very much for taking the time to both leave us some feedback and send us a lovely photo of your stove! We are so glad to hear that you are enjoying your stoves and now using our popular, Calido Hardwood Heat Logs. 🙂 Enjoy your warm stove this Winter 🔥 - Erin at Calido.

Posted 5 years ago

“Excellent product and long lasting”

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Posted 5 years ago

Thank you! 👍 - Erin at Calido.

Posted 5 years ago

“Service great Delivered when I requested No problems at all Will be ordering again”

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Posted 5 years ago

Thank you Elizabeth! Enjoy 🔥 - Erin at Calido.

Posted 5 years ago

“Struggling for space with logs so thought I've these a try. Easy to light and good heat and excellent service with good comms for delivery. So far so good but I can see me sticking with these.”

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Posted 5 years ago

Thank you very much for the lovely review William 🤗 It would be a pleasure to provide you with only the best fuel for your stove 🔥 - Erin at Calido.

Posted 5 years ago

“Good service. Good product.”

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Posted 5 years ago

Thank you! - Erin at Calido. 👍

Posted 5 years ago

“Great product disappointed unable to reorder due to brexit”

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Posted 5 years ago

“Excellent product and the delivery service was great too”

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Posted 5 years ago

Thank you for leaving us a review - we really appreciate it! Enjoy 🔥 - Erin at Calido.

Posted 5 years ago

“So quick and easy to order and delivery on time with friendly helpful service, highly recommend”

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Posted 5 years ago

Thank you for the kind feedback Rhian! Enjoy your Calido Hardwood Heat Logs! - Erin at Calido. 🙂

Posted 5 years ago

“Great service, great product.”

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Posted 5 years ago

Thank you! - Erin at Calido. 😊

Posted 5 years ago

“Great service ordered at 7pm delivery next day also purchased the heat logs but yet to try as I was finishing my last bags of other products. Will use this company again. Thanks again for your prompt service 🙂”

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Posted 5 years ago

Thank you for leaving us a review Mandy - we appreciate it! I am sure you will love your Hardwood Heat Logs. 🙂🔥 - Erin at Calido.

Posted 5 years ago

“We tried a sample pack and found them to exceed all expectations. We’ve ordered and just received delivery of the builders bag of the broken briquettes. Delivered by Palletline by a most helpful driver. Couldn’t be happier. Next time I think we’ll try a full pallet of the packs. Nothing wrong with the broken ones but for me, they will be easier to move.”

Helpful Report

Posted 5 years ago

Hi Jeremy. Thank you very much for the kind review - we appreciate it! The sample pack is great for trying out the Calido Wood Briquettes on your stove before you commit to a full pallet. Hope to hear from you again soon! Enjoy 😊 - Erin at Calido.

Posted 5 years ago

“Excellent product with good communication and delivery.”

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Posted 5 years ago

Thank you for the kind review Anthony! We appreciate it.😊 - Erin at Calido.

Posted 5 years ago

“Good price prompt delivery.”

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Posted 5 years ago

Great to hear. Thank you 🙌

Posted 5 years ago

“Certainly a bargain bagful of logs, at a good price, prompt delivery at quoted time slot and a very helpful delivery driver. Can't ask for more.”

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Posted 5 years ago

We are happy to hear that you are impressed with both our service and briquette bits. Thank you 🤗 - Erin at Calido.

Posted 5 years ago

“Calido are a great company to deal with. Their logs are fantastic and they are friendly, proffessional and flexible. I can't recommend them highly enough.”

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Posted 5 years ago

Thank you for the lovely review Andrene! It was a pleasure - hope to hear from you again 😊 - Erin at Calido.

Posted 5 years ago

“Delivered when they said they would.”

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Posted 5 years ago

We do try our best and more than likely succeed when it comes chosen delivery days. 😊 Thanks for the review Graham! - Erin at Calido.

Posted 5 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,872 reviews