Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,662 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,662 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery of the logs was prompt with a very helpful and friendly driver. Will return for more logs when I need them. Tried the logs on our multi-fuel burner and they were fantastic.”

Calido Logs and Stoves 5 star review on 16th May 2022

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Posted 3 years ago

“Quick service and great products.”

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Posted 3 years ago

“Put an order in for compost for local delivery at 8am in the morning and it was delivered by 10.30! Excellent service and I've used their compost since lockdown. Best I've used!”

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Posted 3 years ago

“Ordered a crate of birch and a crate of ash - Product, ease of ordering, delivery and service all exceed expectations - rare these days! This is a significant purchase in terms of cost but whilst the price of all commodities rise steeply, I still feel this is value for money - you get what you pay for! One particular point to note - James who delivered the logs was first-class - superb customer service - knows what he is doing, pragmatic and helpful. Highly recommend!”

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Posted 3 years ago

“Superb friendly service. Great communication and earlier than advertised delivery.”

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Posted 3 years ago

“Easy to order and great delivery being kept up to date all the time.”

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Posted 3 years ago

“Easy to order and delivered on time.”

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Posted 3 years ago

“very efficient and friendly service”

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Posted 3 years ago

“Always helpful and quick to deliver”

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Posted 3 years ago

“Whole experience went very smoothly”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Fantastic service from start to finish. John, Kirsty and team could not have been more helpful. So easy to deal with and nothing too much trouble. Very knowledgeable team who answered all my many questions. Our 2 Kirami Tiny hot tubs delivered and installed for our new glamping business. All set for opening on 1st June. Thanks guys👍🏻😊”

Calido Logs and Stoves 5 star review on 1st May 2022

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Posted 3 years ago

Thank you for your kind feedback Leigh we really appreciate it! The pods are looking fabulous and I'm sure the bookings are filling up fast. Good luck in your new business venture :-) - Kirsty @ Calido

Posted 3 years ago

“Full bags of logs and good sizes. Ideal for the stove. Thanks”

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Posted 3 years ago

“Great to deal with and great price 👍”

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Posted 3 years ago

“Looking for a Husqvarna Petrol Lawnmower, John & his staff were extremely knowledgable, friendly & nothing was an issue. Discussed over the phone and agreed to head up to their store in a few hours. Arrived and Lawnmower was ready to go, demo, paperwork all done and a good chat. Can’t recommend them highly enough, contact John & his team and you won’t be disappointed. Pleasure doing busy with you and the machine is superb. Cheers Iain”

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Posted 3 years ago

Thank you very much Iain. It was a pleasure to help you out 😊 Enjoy your new mower! - Erin

Posted 3 years ago

“All delivered on time and helpfully to support stacking”

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Posted 3 years ago

“Easy to order friendly staff and delivery on time.”

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Posted 3 years ago

“Fantastic service as usual. Thanks”

Calido Logs and Stoves 5 star review on 23rd April 2022

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Posted 3 years ago

“I purchased Kiln dried Birch firewood from Calido Logs last year and was so pleased with them that I have already ordered and received next winter's supply. Friendly efficient service, highly reccommended .”

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Posted 3 years ago

Thank you for your kind review Jimmy, we hope you enjoy your logs when the winter comes :-) - Kirsty

Posted 3 years ago

“Excellent communication throughout, safe and efficient delivery and first class logs”

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Posted 3 years ago

Calido Logs and Stoves is rated 4.9 based on 3,662 reviews