Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,859 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,859 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service from Calido logs and stoves. Ordered my Charnwood aire 5 and it arrived within 3 working days and they very kindly gave me a starter kit of kindling and logs to get me started. Thank you so much. 5 star service. I highly recommend them.”

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Posted 3 years ago

“Have used Calido logs before and they have been great, delivered on the day as requested, driver was very helpful getting the order into the garage, bit of a slope from the road but we got there in the end. Would not hesitate to recommend Calido, will definitely be using them again.”

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Posted 4 years ago

“I didn’t buy any logs or stoves.”

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Posted 4 years ago

“3rd year using Calido and their firewood briquettes. Competitively priced, high quality briquettes that exceed expectations. Delivery handled on time by Mitchell's who phoned ahead of arrival and couldn't do enough to assist me- supurb driver.”

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Posted 4 years ago

“Excellent product, keeps us warm in the kitchen all winter. Present hot logs better than last years hotblocs, and just fit in our HWAM. Very friendly staff and good delivery service by palette line, though the delivery instructions can get lost if the is more than one transit involved. Much hotter, cheaper and more easily stacked than seasoned logs. Also using by-product of timber/joinery that used to be buried!”

Calido | Logs, Stoves & Outdoors 5 star review on 20th September 2022

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Posted 4 years ago

“Very happy with the service and the product. Will definitely use again, thanks!”

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Posted 4 years ago

“John from Calido went above and beyond. Fitted within a few hours and up and running. Highly recommend Calido. 5* service”

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Posted 4 years ago

“Our logs arrived on time, and the delivery drivers were very helpful in getting the pallet to exactly where we wanted it to make it easy to unload. Great service”

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Posted 4 years ago

“Very good logs and a company with excellent customer service.”

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Posted 4 years ago

“Excellent service. Logs delivered exactly on the time and date requested. All logs in nets were of good quality, no 'rubbish' sneaked in. Will continue to use. Very reliable company to do business with.”

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Posted 4 years ago

“I ordered from Calido for the very first time and I was not disappointed. The service from Calido was outstanding and the logs arrived at my home on time. The logs were well packed, in excellent condition with very strong netted bags. Well done Calido...”

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Posted 4 years ago

“I required a chensney heater cover for my stove .This was achievd by shopping and paying on line. The whole process was simple and delivery echoed within the time allocated. I will shop again or drop by the store. Thank you Linda”

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Posted 4 years ago

“Fire log briquettes delivered on date decided by competent delivery driver in excellent condition”

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Posted 4 years ago

“Excellent product, cheaper than the competition! Super fast delivery. 10/10 from us.”

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Posted 4 years ago

“Everything went very smoothly, ordered on Monday, delivered Wednesday and within the 2 hour time slot. Driver couldn't have been more helpful and logs look to be of the highest quality. Will definitely be back”

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Posted 4 years ago

“Excellent service , superior product”

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Posted 4 years ago

“First time we've used this company for our kiln dried logs after finding them on line. Very impressed from start to finish. Logs well packed and seem good quality, delivery was very straightforward on the day we requested and the helpful driver placed the crate where we wanted. We will certainly use the same company again.”

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Posted 4 years ago

“Was such an ease. Simple to order delivered promptly and packaged very well. Have already recommended to a few people.”

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Posted 4 years ago

“Love calido briquettes. Unfortunately I have been unable to purchase until recently because of restriction of Palletways regarding delivery to my property. However I have managed to solve this problem by having them delivered to another address and then having them forwarded on to me in a suitable vehicle. I live on a flat, main road but have a gravel driveway!”

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Posted 4 years ago

“Latest delivery on schedule.Well wrapped but importantly density,integrity of the logs made for long lasting burn with embers lasting long and emitting fantastic heat throughout. Would highly recommend.”

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Posted 4 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,859 reviews