Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,708 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,708 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and very helpful.”

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Posted 3 years ago

“Stove not installed or checked yet so cannot comment on that at this point. However I have been impressed with the ‘chat’ service offered. Kirsty was very patient, answered all the questions I asked and was very helpful. The delivery arrived on the date stated, and phone call before as I had asked. Very helpful delivery driver too. So far very impressed and happy with service thank you. Also thought it was a nice touch including some kindling and logs with stove!”

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Posted 3 years ago

“Excellent product and service from this company. Delivery is also excellent.”

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Posted 3 years ago

“What a great experience Kirsty was excellent,quickly answered all questions Just waiting to get stove installed Would highly recommend 😊”

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Posted 3 years ago

“Not yet tried the briquettes, but don’t see an issue as we have had before. Bottom line is Calido Logs & Stoves are a professional and reliable supplier from order placement to fast delivery.”

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Posted 3 years ago

“Order process easy communication excellent. Arrived on the day I requested it. It's a beautiful looking oven. We are just in the process of building an outdoor kitchen area so we haven't used it yet but we can't wait.”

Calido | Logs, Stoves & Outdoors 5 star review on 18th July 2022

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Posted 3 years ago

Hi Sharon. Thank you very much for your kind feedback and for taking the time to send us a photo. Your outdoor kitchen area looks fantastic already - we look forward to seeing the end result with your Delivita oven! 👏🏼🔥 - Erin

Posted 3 years ago

“Great service. Very helpful driver”

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Posted 3 years ago

“Excellent service , easy to order and logs great quality. The delivery driver was excellent and really helpful and also very knowledgeable of all the other products they sell which we didn’t realise . Highly recommend, will definitely use them again . Thanks everyone”

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Posted 3 years ago

“All good, timely delivery and helpful driver.”

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Posted 3 years ago

“Great first-class service from John and the team. Would never go anywhere else for my briquettes.”

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Posted 3 years ago

“Very helpful with good communication. Thank you.”

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Posted 3 years ago

“Once again Calido delivered the logs on the date requested. Brilliant service both during ordering the logs and delivery.”

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Posted 3 years ago

“Service was Calido was excellent, Erin in customer service was so helpful to me and delivery was exactly when I expected. The driver was most helpful even wgwn dealing with a challenging roaf side kerb to get up. I highly recommend purchasing from this company for excellent price and service. The photo is from just after it was plastered so will look better once painted”

Calido | Logs, Stoves & Outdoors 5 star review on 15th July 2022

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Posted 3 years ago

“Easy to deal with , competitive prices,quality products, very friendly staff , Kirsty , in particular was exceptionally helpful in my purchase.”

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Posted 3 years ago

“Excellent service and lovely staff. New Strimmer is working a treat!”

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Posted 3 years ago

“Couldn't ask for better service. Thanks.”

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Posted 3 years ago

“Excellent service, Arrived next day”

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Posted 3 years ago

“Excellent service from beginning to end. Perfect product and a big thank you to delivery driver who used his initiative when delivering logs. Can't thank him enough”

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Posted 3 years ago

“Great customer service, goods arrived on time and in first class condition. Excellent service.”

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Posted 3 years ago

“Very good ordering system with choice of delivery dates. Courier off loaded pallet just outside our log store so very happy with service.”

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Posted 3 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,708 reviews