Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,710 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,710 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yeah the logs are OK. They don't last as long as I would have expected, but not bad I suppose!”

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Posted 5 years ago

“Prompt delivery and good service.”

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Posted 5 years ago

Thank you very much 👍 - Erin at Calido.

Posted 5 years ago

“spot on fast service - considering we are in the middle of a pandemic was impressive - would recommend”

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Posted 5 years ago

Thank you very much John. We are glad to hear that you were pleased with our service 😊👍 - Erin at Calido.

Posted 5 years ago

“Timely order process and delivery. Haulier helpful with prior contact and positioning of weighty pallet. Briquettes burn slowly and provide ample heat once fully aflame”

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Posted 5 years ago

Thank you for the kind review 😊 Enjoy! - Erin at Calido.

Posted 5 years ago

“Great service and kept up to date when the delivery was delayed by snow. We love the Calido wood briquettes in our wood burning stove!!!! Thank you.”

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Posted 5 years ago

Brilliant to hear Alison. Glad your order arrived safely! Thank you for supporting us 😊 - Erin at Calido.

Posted 5 years ago

“Great product, well priced and excellent delivery service in the snow! Will definitely order again and try other products.”

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Posted 5 years ago

Thank you very much Sally-Anne 🤗 Hope to hear from you again soon! - Erin at Calido.

Posted 5 years ago

“Communication, delivery very good. Just not convinced enough that these Calido logs burn better then my free logs. I may try another purchase.”

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Posted 5 years ago

Hi Gordy. Thank you for taking the time to leave us a review. Our Calido Wood Briquettes are one of our best sellers - sorry to hear you didn't feel as though they were a 5 star product. - Erin at Calido. 😊

Posted 5 years ago

“Excellent product. Does what it says on the tin. Very helpful and polite staff. Good value item”

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Posted 5 years ago

We are glad to hear this! Thank you very much 👍 - Erin at Calido.

Posted 5 years ago

“Ordered from website,very straight forward and reliable. I will be using Calido logs again.”

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Posted 5 years ago

Thank you Stuart 😊 Hope to hear from you again soon. - Erin at Calido.

Posted 5 years ago

“Good efficient service. I was however concerned about the amount of plastic packaging.”

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Posted 5 years ago

“Great service and discounts as usual 5 star”

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Posted 5 years ago

Thank you very much Tony 👍

Posted 5 years ago

“Good service with swift delivery”

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Posted 5 years ago

Great to hear Paul! Thank you 😊 - Erin at Calido.

Posted 5 years ago

“Beat ever”

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Posted 5 years ago

Thank you Therese 👍 - Erin at Calido.

Posted 5 years ago

“Excellent service, repaired, serviced and sharpened 2 chainsaws and collected a bulk bag of fire wood. Highly recommended. Cheers guys!”

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Posted 5 years ago

Thank you very much for the review Robert 😊 We are glad that you were pleased with our service. - Erin at Calido.

Posted 5 years ago

“I ordered the briquettes. Ordering and delivery was great. The only slight issue I have is that they need to be stored in dry conditions (this is mentioned on the product description), so not suitable for my log store - take up space in the shed instead.”

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Posted 5 years ago

Hi Carl. Thank you for taking the time to leave us a review 🙂 It is best to store our briquettes in a dry place to ensure that they give out as much heat as possible. - Erin at Calido.

Posted 5 years ago

“I have now dealt with Calido Logs on numerous occasions, and have always found them to be most professional, helpful and corteous. The delivery service is excellent, and always arrives when stated. The logs themselves, or briquettes, I find are the best value for money, as they burn really well, and give off a tremendous heat. We have two wood burning stoves, so we use quite a lot, and after having tried other brands, the Calido ones are by far the best.”

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Posted 5 years ago

Thank you very much for the lovely review, Dougie. It is great to hear how much you enjoy our logs and briquettes 🔥 It is a pleasure to have such a loyal customer 😊 - Erin at Calido.

Posted 5 years ago

“Fast, efficient, good value for money”

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Posted 5 years ago

Thank you for the review 🙂 - Erin at Calido.

Posted 5 years ago

“Excellent service from ordering to Delivery. The logs are well worth the money and we would have no hesitation in recommending this company.”

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Posted 5 years ago

We are happy to hear this Kenneth. Thank you for the review 😊 - Erin at Calido.

Posted 5 years ago

“Excellent service. Pallet was carefully delivered to my garage. Pini-Kay Oak logs burn hot and last a long time. Best eco logs yet ! Many thanks- richie.”

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Posted 5 years ago

Hello Richie. Thank you so much for the lovely review - we really appreciate it 😊 - Erin at Calido.

Posted 5 years ago

“Great experience, no issues and pleasant delivery driver. Great service, thanks.”

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Posted 5 years ago

Great to hear. Thank you for choosing Calido 🤗 - Erin at Calido.

Posted 5 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,710 reviews