Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,866 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,866 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service, very helpful pleasant staff, quick delivery, highly recommend using Calido Logs”

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Posted 5 years ago

Thank you for the lovely review Ian - great to hear that you were pleased with your service 🙂 - Erin at Calido.

Posted 5 years ago

“I bought a pallet of Pini kay oak and wax kindlings. Everything went very well, good product, good communication and quick delivery. Thank you!”

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Posted 5 years ago

Thank you Mechthild. We appreciate the kind review! - Erin at Calido 🔥

Posted 5 years ago

“I trailed some eco logs from Calido with the plan of buying bulk. The Pini-Kay-Oak fitted my requirement for a multi fuel stove, thanks for prompt timed delivery👍😊”

Calido | Logs, Stoves & Outdoors 5 star review on 15th March 2021

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Posted 5 years ago

Your log store looks great Paul! Thanks for the cool photo 🤗 and thank you for choosing Calido - we appreciate it 👍🏼- Erin at Calido.

Posted 5 years ago

“Ordered Calido wood briquettes and Calido Hotbox briquettes. Both burn easily and produce a lovely flame and good heat in our Charnwood stove. I prefer the cylinder shaped wood briquettes which are easily broken down to smaller disc shaped pieces without any noticeable amount of sawdust. The hotbox briquettes need to be burned whole (on the large size for the stove) or can be sawn or chopped but do produce a lot of sawdust.”

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Posted 5 years ago

Thank you for the review Bruce 😊 Both Calido Wood Briquettes and Hot Blox are fantastic choices of fuel - both with different great uses. Enjoy 👌🏼 - Erin at Calido.

Posted 5 years ago

“Super family run business with careful attention and service to customers - knowledgeable, friendly, efficient, and fast. I use them for fuel for my open fire - try them, you'll like it:-)”

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Posted 5 years ago

What a lovely review 😃 Thank you Chrissy! Always a pleasure. - Erin at Calido 👍🏼

Posted 5 years ago

“I'm VERY impressed with them I'll certainly buy more”

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Posted 5 years ago

Thank you for choosing Calido, Irene. Brilliant choice of fuel - our Calido Wood Briquettes are our best selling briquettes 🔥 - Erin at Calido.

Posted 5 years ago

“Excellent service and quick delivery”

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Posted 5 years ago

Thank you for the kind review Leigh! - Erin at Calido. 🤗

Posted 5 years ago

“Delighted with the service received from John, he took time to identify a number of wood burning stoves that met our needs and provided invaluable advice from start to finish He even advised how to light it from top down which I had never tried before and it worked perfectly. He also has an excellent selection of logs which I will be trying when needed. Highly recommended”

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Posted 5 years ago

Hi Andy. Thank you for attaching your video - we love it! Keep an eye on our social media pages for us re-posting it. I am glad to hear that the process of buying your stove went smoothly. It looks great and your dog is definitely enjoying it! 👌🏼🔥 - Erin at Calido.

Posted 5 years ago

“Great service and delivered our new stove super fast”

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Posted 5 years ago

Great to hear! Thank you for leaving us a review 😃 - Erin at Calido.

Posted 5 years ago

“Very pleased with how quickly my order was delivered and that it was left according to my instructions. Also appreciated the call beforehand to say it was on its way.”

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Posted 5 years ago

Thank you very much 🙂 - Erin at Calido.

Posted 5 years ago

“Very quick delivery.”

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Posted 5 years ago

Great to hear! Thank you for the review 😊

Posted 5 years ago

“Great service from start to finish as usual. Wouldn’t go anywhere else for wood or briquettes.”

Calido | Logs, Stoves & Outdoors 5 star review on 13th March 2021

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Posted 5 years ago

What a fantastic photo! Thanks for the review Craig 👌🏼 We are glad to hear how much you enjoy our logs and briquettes. You certainly have a nice, orange flame going on there 🔥 - Erin at Calido.

Posted 5 years ago

“Very good heat, slow burning and minimum ash waste. Would recommend for stove burning in lieu of hardwood logs.”

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Posted 5 years ago

Thank you for leaving us a review Keith. Enjoy 🔥 - Erin at Calido.

Posted 5 years ago

“Very quick and efficient delivery, very happy.”

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Posted 5 years ago

Thanks for the feedback Isabelle! - Erin at Calido 🤗

Posted 5 years ago

“Quick delivery and items a advertised”

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Posted 5 years ago

Thanks again Donald 😊

Posted 5 years ago

“All orders I’ve made with Calido have been delivered quickly. Excellent service”

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Posted 5 years ago

Great to hear Carole. Thank you for continuing to choose Calido 😃 - Erin at Calido.

Posted 5 years ago

“We received our sample pack of briquettes in a couple of days and tried them out on our stove - we also gave two briquettes to our son to try on his stove. Both he and I were pleased with the burn time and 'glow' time, meaning that the overall heating time lasted at three quarters of an hour per briquette. Pleased with the lack of ash residue when cleaning up, so overall a good purchase, good delivery service and will be on our list probably for next winter.”

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Posted 5 years ago

Thank you very much John. It is great to hear that both you and your son were more than happy with our Calido Wood Briquettes 🔥 They are our best selling briquettes! - Erin at Calido.

Posted 5 years ago

“Great service, quality logs that burn well in my log burning stove. Would definitely recommend them.”

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Posted 5 years ago

Thank you for leaving us a review Christine! We hope that you continue to choose Calido 😊🙌🏼 - Erin at Calido.

Posted 5 years ago

“Log stores are great, just what we were looking for (ordered two) sturdy, well made and well built - will last for years. Guys were great, very friendly - great service and delivery. Would recommend.”

Calido | Logs, Stoves & Outdoors 5 star review on 8th March 2021

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Posted 5 years ago

Wow! The log stores look brilliant Shorna. Perfect for displaying and keeping those lovely logs nice and dry 👌🏼🔥 Thank you for leaving us a review. - Erin at Calido.

Posted 5 years ago

“Excellent service. Thank you.”

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Posted 5 years ago

Thank you Linda 😊 - Erin at Calido.

Posted 5 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,866 reviews