Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,865 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,865 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class again guys will always recommend you , keep up the good work . Thankyou”

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Posted 4 years ago

That is lovely to hear John! Thank you for your kind review 😊 - Erin

Posted 4 years ago

“Ordering was easy, delivery and service was great. Logs were fine and dry and burn well. Dismantled the crate that the logs came in and used it for a supply of kindling. Thanks - will be back!”

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Posted 4 years ago

Thank you for the kind review, Stevie. This is great to hear 😊🔥 - Erin

Posted 4 years ago

“Great service and product as always. Special mention for delivery as well.”

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Posted 4 years ago

Thank you very much Pete 😊 - Erin

Posted 4 years ago

“Very easy to order, delivered on time and a fair price. What more could you want! Will be back”

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Posted 4 years ago

Great to hear! Thank you for the kind review Richard 😊 - Erin

Posted 4 years ago

“Great service. I was out when the delivery arrived but it was left exactly where I asked for it. Will definitely order again.”

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Posted 4 years ago

Thank you for the kind feedback, Edward 😊 - Erin

Posted 4 years ago

“These briquettes were not as expected..they burnt away to fast.will not be re-ordering”

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Posted 4 years ago

“Logs delivered on time and new stove, also supplied by Calido, working well.”

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Posted 4 years ago

Thank you Douglas 😊 Enjoy your new stove! - Erin

Posted 4 years ago

“Good size logs, good slow burn 🔥”

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Posted 4 years ago

Thanks again Lee 😊 - Erin

Posted 4 years ago

“I’m a new customer. I found Calido Logs and Stoves to be a very decent company to deal with. The delivery went smoothly, arrived on the date I chose within the time I was given and their young driver made sure the pallet of logs was placed on the spot which suited me best. An excellent service and quality logs.”

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Posted 4 years ago

Thank you for the review Karen. Welcome to the Calido family! I am glad to hear how happy you were with our service and logs 😊 - Erin

Posted 4 years ago

“Quality dry fuel delivered on time again, we cant recommend Calido enough”

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Posted 4 years ago

Thank you very much Andrew! 🔥 - Erin

Posted 4 years ago

“From start to finish, my experience with Calido was first rate. The product arrived exactly as arranged and the quality of the product is top class. 100% delighted and will certainly purchase from them again.”

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Posted 4 years ago

Thank you very much for your lovely review and for taking the time to send us a video! Your stove looks nice and cosy - perfect for this time of the year 😊🔥 - Erin

Posted 4 years ago

“As usual great service from sales team and delivery driver”

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Posted 4 years ago

Thank you very much Leonard 😊 - Erin

Posted 4 years ago

“excellent delivery and idea llogs”

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Posted 4 years ago

Thank you! 🔥 - Erin

Posted 4 years ago

“Excellent delivery and service from Calido, been using them for years and can’t wait to get the fire burning.”

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Posted 4 years ago

Thank you, Cheryl. We are glad that the weather is finally cold enough to light the stove! 🔥 - Erin

Posted 4 years ago

“I have already sent you a comment. Delivery was excellent & Pini kay briquettes burn really well especially with birch & oak logs (from Lithuania ! )”

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Posted 4 years ago

Thank you May 😊 - Erin

Posted 4 years ago

“Excellent service, no problems with getting briquettes delivered”

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Posted 4 years ago

Thank you 😊 - Erin

Posted 4 years ago

“Excellent service from order to delivery, very pleased”

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Posted 4 years ago

Thank you James! - Erin

Posted 4 years ago

“I have been buying Calido logs now for the last two years. Having tried a few of the other log suppliers I have to say Calido’s Logs are far superior in quality of log. Tightly packed in their crates they arrive clean and dry ready for burning. There is no dross in the weight you receive and James Calido’s Driver will do his very best to accommodate where you wish the crate left. Happy days thank you Calido Roy W Macdonald Callander”

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Posted 4 years ago

Thank you very much for your loyalty Roy - we appreciate it! I'll pass on your kind feedback to Driver James 😊 - Erin

Posted 4 years ago

“Bags delivered on time and full. Driver really helpful ensuring drop off safely onto the pavement.”

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Posted 4 years ago

Thank you for your kind review James 😊 - Erin

Posted 4 years ago

“Great Calido logs so good that i oucked up two pallets in a cage sided Ifor Williams trailer and lifted in with long forked forklift 👍.”

Calido | Logs, Stoves & Outdoors 5 star review on 14th November 2021

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Posted 4 years ago

Thank you very much for your review Nick. We hope that you enjoy your briquettes! 🔥 - Erin

Posted 4 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,865 reviews