Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,865 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,865 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

Write Your review

Tell us how Calido | Logs, Stoves & Outdoors made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, and communication. Stove arrived shortly after it was ordered.”

Helpful Report

Posted 4 years ago

Thank you 😊 Enjoy your new stove! - Erin

Posted 4 years ago

“Delivery arrived when promised and driver was really helpful - highly recommend.”

Helpful Report

Posted 4 years ago

Fantastic to hear. Thanks again, Robert 😊 - Erin

Posted 4 years ago

“High quality service and extremely lovely people to deal with”

Calido | Logs, Stoves & Outdoors 5 star review on 6th December 2021

Helpful Report

Posted 4 years ago

Thank you very much for your custom and review, Colin. Your new Kirami tub looks great in its new home! We hope that you enjoy using it 😊 If you need any help in the future, you know where we are! - Erin

Posted 4 years ago

“Great logs and very helpful delivery driver. First time stove owners and first time we have ordered will order again as everything was easy Driver was great and put it exactly where we wanted”

Helpful Report

Posted 4 years ago

Thank you very much Katie. Enjoy your Kiln Dried Birch logs! And your new stove 😊🔥 - Erin

Posted 4 years ago

“I'd never heard of or dealt with this company before, but their price for the product I wanted was favourable and so I went with them... I was not disappointed - communication at every stage of the ordering and delivery process was excellent and the item arrived by DPD courier on the day they said it would. The item was well packaged and exactly as advertised. Absolutely no complaints and I wouldn't hesitate to deal with the company again.”

Helpful Report

Posted 4 years ago

“Top service class service - 5⭐️”

Helpful Report

Posted 4 years ago

Thank you, Ben 😊 - Erin

Posted 4 years ago

“Excellent ordering process and delivery. They delivered exactly on time.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave us a review David 😊 - Erin

Posted 4 years ago

“Very good product and a superb service”

Helpful Report

Posted 4 years ago

Thank you John 😊 - Erin

Posted 4 years ago

“Friendly informative team. Great product, fabulous helpful delivery driver. What’s not to like? Will definitely be a returning customer.”

Helpful Report

Posted 4 years ago

That is great to hear, Lorna. Thank you very much 😊 - Erin

Posted 4 years ago

“Excellent quality wood, burns quite hot with minimal smoke. Delivered several days earlier than expected by a very helpful and pleasant delivery driver. Highly recommended.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave us a review, Peter 😊 Enjoy! - Erin

Posted 4 years ago

“Good burning product, smooth order online and delivered on time”

Helpful Report

Posted 4 years ago

Thank you very much, John 😊 - Erin

Posted 4 years ago

“Great service no fuss and very fast delivery”

Helpful Report

Posted 4 years ago

Thank you Daniel 😊- Erin

Posted 4 years ago

“Excellent service and extremely fast delivery. All the paperwork was completed for me and the PDI Checklist was fulfilled. Ideal as I needed this chainsaw quickly. I would have no hesitation using Calido again when buying my next chainsaw.”

Helpful Report

Posted 4 years ago

Thank you for your custom and kind review, Ian 😊 I hope that you enjoy your new Husqvarna 550XP Mark II Chainsaw! - Erin

Posted 4 years ago

“Best logs and service”

Helpful Report

Posted 4 years ago

That's what we like to hear! Thank you Fiona. Have a lovely Christmas 🎅🏼 - Erin

Posted 4 years ago

“Brilliant service!”

Helpful Report

Posted 4 years ago

Thank you Elaine 😊 - Erin

Posted 4 years ago

“Excellent customer service & prompt delivery.”

Helpful Report

Posted 4 years ago

Thank you 😊

Posted 4 years ago

“Excellent logs. Very dry, clean burn. Prompt delivery”

Helpful Report

Posted 4 years ago

Thank you Linda 😊 - Erin

Posted 4 years ago

“Very good service at a great price”

Helpful Report

Posted 4 years ago

Thank you Angela 😊

Posted 4 years ago

“Many thanks for the opportunity to express my satisfaction with every aspect of the recent purchase and delivery of a lorry load of your excellent material, and especially the support given by the driver - great guy, pleasant, helpful, and a credit to you organisation! And, of course, the logs are brilliant! My wife was impressed by the whole delivery - and so were our neighbours - alas none with wood-burners - yet! Francis Mackay,”

Helpful Report

Posted 4 years ago

Thank you very much for such a lovely review, Francis 😊 I am glad to hear how pleased you were with your order! Hope you have a fantastic Christmas 🎅🏼 - Erin

Posted 4 years ago

“Very swift service, great comms, very well priced kit”

Helpful Report

Posted 4 years ago

Great to hear. Thank you! - Erin

Posted 4 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,865 reviews