Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,709 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,709 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great logs but delivery driver dropped on roadside instead of in drive as requested,dont know why as he managed to reverse into my drive then drove out taking a few branches from my hedge and depositing them on the road, had to leave the job i was on to move 100 packs 50 metres down my drive. but the logs are great”

Helpful Report

Posted 5 years ago

Thank you for your order and for taking the time to leave us a review Robert. I will pass on your feedback to your local depot however I believe that they will come back and tell me that they only offer kerbside delivery as this is the safest way to deliver your order. - Erin at Calido 😊

Posted 5 years ago

“Friendly and efficient service; what's not to like?”

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Posted 5 years ago

Great to hear David! Thank you 😊 - Erin at Calido.

Posted 5 years ago

“Thanks to the extremely helpful engineer who tried to help and fix my strimmer. I was delighted with the primer bulb and had it fitted in the chainsaw in a matter of minutes and ready to go. Thanks again for their quick service and lovely customer service.”

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Posted 5 years ago

Thank you very much for leaving us a review Lee. I will pass on your kind feedback to our Husqvarna Engineer - JR 😊 - Erin

Posted 5 years ago

“Calido provided a very professional and friendly service. They installed my Husqvarna Automower when promised and is a company I would be happy to deal with in the future. The Automower 'George' is doing a fantastic job and I am delighted with it.”

Calido | Logs, Stoves & Outdoors 5 star review on 26th May 2021

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Posted 5 years ago

Thank you very much Pamela. It was lovely to meet you when we were installing George! He will be sure to have your lawn looking fantastic this Spring/Summer 😊👍🏼 - Erin at Calido.

Posted 5 years ago

“Delivery on time and driver very obliging unfortunately the quality of the logs was disappointing. The outer logs were perfect but the wood in the centre of the pallet was full of very small pieces of logs. I accept that I would always get some small pieces of logs but the amount in this load was disappointing. The previous delivery was excellent with some smaller pieces of logs.”

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Posted 5 years ago

“Great service recomended by a friend - we do the recomending now!”

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Posted 5 years ago

How lovely! Thank you Karen 😊 - Erin at Calido.

Posted 5 years ago

“Excellent service very helpful driver”

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Posted 5 years ago

Great to hear. Thank you Liz 😊 - Erin at Calido.

Posted 5 years ago

“On time and used an electric trolley so crate was dropped exactly where I wanted. Great service...AND the logs are top quality”

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Posted 5 years ago

Thank you very much Derik. Enjoy your logs! 🔥 - Erin at Calido.

Posted 5 years ago

“We absolutely love our Kelly Kettle. Can't wait to use it for our 60-mile Coastal Path Clean raising money for Cardigan Bay Marine Wildlife Centre. You can donate to my JustGiving page by clicking here: https://www.justgiving.com/fundraising/mattie-jones10?utm_source=Sharethis&utm_medium=fundraising&utm_content=mattie-jones10&utm_campaign=pfp-email&utm_term=6ea33e555a5947dd971f04e5a81aa9bc.”

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Posted 5 years ago

“Very good delivery service,have not tried the logs yet.”

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Posted 5 years ago

Thank you for your review Martin 😊 - Erin at Calido.

Posted 5 years ago

“Purchasing the Arada fire pit was an easy process on the website. The goods arrived within a matter of days and the logs and kindling were a great freebie treat.”

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Posted 5 years ago

Thank you Frank. I'm sure that you will get great use out of your Delta Fire Pit this Summer 🔥 Feel free to send us some photos/videos of it up and running! Enjoy 🤗 - Erin at Calido.

Posted 5 years ago

“Used Calido for a number of years buying various briquettes. Ordered a sample pack of HotBlox to try then got a full pallet load. Very pleased.”

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Posted 5 years ago

Great to hear! Thank you David 👍🏼 - Erin at Calido.

Posted 5 years ago

“Cheapest price on the web for product i wanted. Item delivered quickly. Excellent service.”

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Posted 5 years ago

That is what we like to hear Chris! 😉 Thank you very much for your order. - Erin at Calido.

Posted 5 years ago

“What an awesome service. Our first order. The lovely courtesy call to find out about our delivery spot and let us know eta. Very good. Will be ordering again. Thank you.”

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Posted 5 years ago

Thank you very much Carol - we appreciate you taking the time to leave us some feedback 😊 - Erin at Calido.

Posted 5 years ago

“Great service for compost and is good quality. I have purchased two years running and will be again next year.”

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Posted 5 years ago

Thank you very much for your continued support Julie 😊 - Erin at Calido.

Posted 5 years ago

“I ordered a half pallet of Pine kay briquettes which arrived as promised within a few days. I have ordered briquettes from calido for several years now and have found them to be helpful, friendly and efficient. I have no reason to stop using them in future”

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Posted 5 years ago

Thank you very much - we appreciate the continued support. Enjoy your Pini Kay Oak Briquettes! 🔥 - Erin at Calido.

Posted 5 years ago

“Fantastic service. They got our Delivita oven to us in record time, and throughout the ordering process we received clear and regular updates on progress. In addition, Calido were great with our questions on set up and what we needed to do next. We can’t wait to eat pizza all summer from our new oven. Throughly recommend. Thank you again Katie”

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Posted 5 years ago

Thank you very much for your order and kind review Katie! It was our pleasure to help you out - I'm sure that you will get great use out of your Delivita Oven. Feel free to send us some photos/videos of it in action 😎🔥 - Erin at Calido.

Posted 5 years ago

“Fantastic range of good quality products, excellent service, we will be back!”

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Posted 5 years ago

Thank you for the review Audrey 😊 We look forward to hearing from you again! - Erin at Calido.

Posted 5 years ago

“Full pallet load of Calido Wood Briquettes delivered on time having received an email 2 days before from Calido saying when it would be delivered and a phone call from the very helpful Palletways driver in the morning of the delivery day giving 2 hours notice of when he expected to arrive.”

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Posted 5 years ago

That is what we like to hear Moira! Thank you very much for your order and for taking the time to leave us a review 😊 - Erin at Calido.

Posted 5 years ago

“Excellent service and good communication ! Very happy with our outdoor log burner .”

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Posted 5 years ago

Thank you very much for taking the time to leave us a review. I hope that you enjoy your new stove! Feel free to send us some photographs when it is up and going 🔥😊 - Erin at Calido.

Posted 5 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,709 reviews