Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,662 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,662 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service as always, large birch crate delivered and dropped in the perfect spot. First class logs, bright flame and plenty of heat. When the pallet is empty I turn them into growing beds for the veg garden.”

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Posted 3 years ago

“Our automowers were stored at Calido over the winter and came back last week fully serviced, upgraded and ready to get back to work - great service; thanks to GR for getting the charging stations put back in place and all the updates explained to me. The grass is looking good already!”

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Posted 3 years ago

“Good product and service, Palletline drivers are friendly and courteous.”

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Posted 3 years ago

“Logs are great and well packed, my only negative comment is a definitive afternoon or morning delivery slot can’t be given. I only live 7 miles from the depot”

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Posted 3 years ago

Hi Gavin, thank you for your feedback. If we are made aware in advance an AM or PM slot is required we do always try our best to accomodate this, which we did with yourself and changed you to a first drop when you called up the day before delivery :-) Kirsty @ Calido

Posted 3 years ago

“Excellent service, arrived on time, driver very helpful, would recommend Calido.”

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Posted 3 years ago

“Absolutely excellent, exceptionally efficient. Logs bone dry and arrived early. Can't fault Calido at all. Would recommend without question.”

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Posted 3 years ago

“Excellent customer service with the Calido delivery driver going above and beyond to ensure we secured our crate. Professional and helpful. An excellent combination.”

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Posted 3 years ago

Thank you for your positive feedback, we will pass this onto our driver James :-) - Kirsty @ Calido

Posted 3 years ago

“Excellent service, very helpful”

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Posted 3 years ago

“excellent and speedy next day dilivery.”

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Posted 4 years ago

“Very pleased with the service in the office whilst making initial enquiry, good price for the work to be carried out and machine returned in a very acceptable serviced condition.”

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Posted 4 years ago

“Dealt with this company many times, very good communication, delivered on time, very helpful driver on time delivery.”

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Posted 4 years ago

“Delivery on time”

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Posted 4 years ago

“Extremely helpful and pleasant delivery driver. Will definitely be using Calido again!”

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Posted 4 years ago

“I started using Calido a couple of years ago after my previous supplier stopped trading due to Covid and a friend recommended I use them. Excellent logs that burn well and a good value package with delivery on time. All that you would want from a supplier.”

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Posted 4 years ago

“The delivery arrived promptly (a day before expected!) and the logs are excellent, putting out a good heat and lasting well. The person at Calido I spoke to on the phone when the website wouldn't take my order was very helpful and completed the order then.”

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Posted 4 years ago

“only ordered a small sample of briquettes to tey themn out but service was good and the item delivered well packaged.”

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Posted 4 years ago

“I have bought husqvarna saw from calido. There was an issue with the purchase which was quickly resolved. Very impressed. Kirsty and John been very helpful. Pleasure to deal with! Great prices! Highly recommended! 20points on a 10scale 🥰😻”

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Posted 4 years ago

“Great service as always.”

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Posted 4 years ago

“Best supplier around.”

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Posted 4 years ago

“1st Class service as always!! Thank you!”

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Posted 4 years ago

Calido Logs and Stoves is rated 4.9 based on 3,662 reviews