Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,853 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,853 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best place to buy logs”

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Posted 2 years ago

“Very friendly, swift communication. Helped me with a specific delivery date which was very much appreciated. All great, thanks!”

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Posted 2 years ago

“The order was shipped within a couple of days and the Pini Kay logs arrived well packed and in good condition. The weather has turned much colder this week, so have already started to use them. They are excellent quality and burn hotter and longer than the hardwood logs that I also have.”

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Posted 2 years ago

“Calido is how every business should be. Great prices and fantastic service with very quick delivery. I'd use them again without hesitation.”

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Posted 2 years ago

“Great logs. Very clean, good size for my stove and burn well. Delivery guy very helpful.”

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Posted 2 years ago

“I have been using Calido for many years now. The service from John and Lauren is exemplary and I wouldn't go anywhere else. I chose the mixed pallet of briquettes as I find it easier to start the fire on the round briquettes and then switch to the square ones once the fire is established.”

Calido | Logs, Stoves & Outdoors 5 star review on 28th September 2024

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Posted 2 years ago

“The logs look great as usual. Can’t wait for the cold weather.”

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Posted 2 years ago

“Called ahead with ETA. Arrived on time. No issues with delivery. Only query is that I asked them to collect the existing crate and that wasn’t a problem for the driver. I would have thought I would have received a discount for recycling this as I was an existing customer I didn’t get any discount at all”

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Posted 2 years ago

“My log enquiry was handled very professionally and my subsequent order arrived on time as promised, I will be ordering more logs as the winter season progresses.”

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Posted 2 years ago

“Great products. Brilliant delivery service. Extremely efficient team to deal with.”

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Posted 2 years ago

“Very pleased with the logs this was my 5th time I've purchased them but no fault of Calido the delivery was very disappointing”

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Posted 2 years ago

“Exceptional service from ordering the log store to getting it delivered. They sold me my log burner last year and the excellent service at that time made me return for my most recent ourchase. The delivery driver John is polite and helpful and nothing too much trouble. Highly recommend this company.”

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Posted 2 years ago

“First class product and delivery thanks again”

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Posted 2 years ago

“Great service as always!”

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Posted 2 years ago

“Great service, knowledgeable and helpful staff”

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Posted 2 years ago

“Swift delivery and a really good product. I order this every winter for our multi fuel stove”

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Posted 2 years ago

“Long burning clean and easy to store I have used Calido for over 10 years I have 3 pallets of the briquettes every year”

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Posted 2 years ago

“Good variety of products. Easy to use website. Swift delivery. Not yet tried them but look promising and are holding shape well.”

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Posted 2 years ago

“Very pleased with the delivery of the logs,driver helpful and courteous.Have not used the logs yet,but looking forward to that,”

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Posted 2 years ago

“We have used this company since we had our log burner installed. The installation company recommended them to us. Wow they are an absolute great company to deal with highly recommended in all aspects from quality of products and delivery . We live in Nottinghamshire”

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Posted 2 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,853 reviews