Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,660 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,660 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a long time wood burning stove user, the logs from Calido were the best I have had. Dry and clean, and produced a great heat output. The delivery was on time and the driver could not have been more accommodating. Well done guys!”

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Posted 1 year ago

Thank you for your review! Lauren ~ Calido

Posted 1 year ago

“good logs at reasonable price and excellent delivery”

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Posted 1 year ago

Thank you for your review, Alison! Lauren ~ Calido

Posted 1 year ago

“Excellent delivery of logs delivered by a very pleasant and helpful driver. Quality of logs superb ,best we have ever had, most impressed and would highly recommend.”

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Posted 1 year ago

Thank you for your review, Helen! Delighted you love our logs! Lauren ~ Calido

Posted 1 year ago

“First time buying from Calido. Fantastic service from ordering to receiving our firewood. Delivery driver was amazing and was able to take our logs as close to our wood store as possible. Will definitely order again and have already recommended to others.”

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Posted 1 year ago

Thank you for your review, Sandra! We hope to see you again in the future. Lauren ~ Calido

Posted 1 year ago

“This is the second time I've purchased from Calido and very happy with products. I've dropped one star - due to carrier. They came a day early and thankfully someone was in to move the pallet from the kerbside. No warning at all that this was going to happen on day change or time they were intending to arrive.”

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Posted 1 year ago

Thank you for your review, Mel! We're really sorry you received your order a day early, this shouldn't have happened. We hope you will give us another go in the future. Lauren ~ Calido

Posted 1 year ago

“Ordered a new battery for my lawn mower, I had not used this company before, the battery arrived on time when they said it would, delivered by DPD who made me a 1 hour appointment, I thought the battery was priced very reasonably, all in all I thought this was a very good service and I will definitely use them again”

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Posted 1 year ago

Thank you for your review, Peter! Lauren ~ Calido

Posted 1 year ago

“Excellent as usual”

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Posted 1 year ago

Thank you for your review, Leslie! Lauren ~ Calido

Posted 1 year ago

“Brilliant, as always, thanks…5 Star service”

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Posted 2 years ago

Thank you for your review and custom, Jonathan! Lauren ~ Calido

Posted 1 year ago

“Very understanding when I explained my mistake. Did not proĺong the agony! Excellent service and fast delivery.”

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Posted 2 years ago

Thank you for your review, Graham! Lauren ~ Calido

Posted 1 year ago

“Husqvarna pole cutter was delivered safely by DPD. No problems and it was a good competative price. friendly and honest company.”

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Posted 2 years ago

Thank you for your review, Allan! Lauren ~ Calido

Posted 1 year ago

“I have been burning Calido briquettes on my stove for some years now, and I am very pleased with the service and the products. This time I have tried the Fire Log Briquettes, and I find them not so easy to set alight as other Calido briquettes, and they do not give off as much heat as others I have tried, but on the plus side they burn a lot slower, and last a lot longer. They are ideal for burning at night on cold Winter nights to keep the fire in all night, and keep the house warm and cosy. I was also very pleased with the delivery of the briquettes, they came the day after I had asked for them to be delivered, but I was expecting a delay given where I live. I was unable to be at home when the briquettes arrived, but on my arrival back home I was very pleased to see the briquettes there waiting for me, and they had been left sensibly, in a possition I would have asked for them to be left, out of the way, and no problem or hinderance to my neighbours till I could get the briquettes stacked where they were supposed to be. They were also very well wrapped against the weather, and were nice and dry even though the weather was stormy and extremely wet. I would very much recommend Calido products to anyone.”

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Posted 2 years ago

“Their logs are the best I’ve tried and there’s always a friendly, helpful and efficient service.”

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Posted 2 years ago

“Excellent product delivered as scheduled. James the driver once again was so accommodating, professional and courteous. Top man!”

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Posted 2 years ago

“Delivery driver called to advise delivery time. Very accommodating.Excellent customer service. Really nice person. 👍”

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Posted 2 years ago

“Purchased logs and had lawnmower serviced. Excellent service and reasonable prices, with no surprise 'extras' on the lawnmower service. Helpful and friendly staff”

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Posted 2 years ago

“Fantastic service cant fault them, glad we decided to use this company arrived when they said they would and delivered everything they said they would.”

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Posted 2 years ago

“Very happy with Stove and logs.”

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Posted 2 years ago

“Used Calido for a few years now. Their delivery trucks put the crate of logs in our driveway next to our log store. Wood is very dry. Very good service.”

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Posted 2 years ago

“A reliable and excellent service from Calido Logs, logs are premium quality and burn very cleanly and well, delivery is communicated well and is very straightforward. Will keep using Calido, thanks for a great service”

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Posted 2 years ago

“Good logs delivery on time very good . The delivery man very good with his polite manner.”

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Posted 2 years ago

Calido Logs and Stoves is rated 4.9 based on 3,660 reviews