Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,660 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,660 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“always a good product and a good service”

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Posted 2 years ago

“Service from calico was excellent however the delivery driver was less than helpful I thought for a bit the pallet was going to be dumped on my driveway in the snow”

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Posted 2 years ago

“Calido logs are always beautifully dry and easy to burn. My property is not the easiest to deliver a pallet to, but successive drivers have gone the extra mile and managed to deliver them successfully. This means I can relax and not worry about my order. My thanks to all the drivers and I'd like to wish everyone at Calido a very happy Christmas.”

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Posted 2 years ago

“Easy to order and set delivery day. The driver, James, texted and then appeared. He put the order into the back of my garage as requested and was absolutely fantastic. Thanks.”

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Posted 2 years ago

“Great service easy ordering and correct delivery date very polite and helpful delivery driver”

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Posted 2 years ago

“The logs are great as is the price the only thing that’s let them down was the emails from the haulage company they sent a email saying it was out for delivery so we wait in alday for it to be take that it was a mistake which was fine only for them to come with it on the day with no email saying what time”

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Posted 2 years ago

“First time contacting Calido logs very helpful receptionist who had them delivered within two days and put in garage great product and thank you”

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Posted 2 years ago

“Excellent logs and service. From now on we will always use Calido”

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Posted 2 years ago

“This is the third crate of logs I purchased from Calido, and every time the quality and service have been first class. In my photo, we are burning lovely Oak logs in the lead up to Christmas. In the recent -6 degree days, we were cosy and warm regardless of what the weather was doing outside.”

Calido Logs and Stoves 5 star review on 8th December 2023

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Posted 2 years ago

“Amazingly quick delivery. Very impressed.”

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Posted 2 years ago

“Great service and good products as always 👌”

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Posted 2 years ago

“Very pleased with my new wood burner. Service from Calido and the stove fitters excellent.”

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Posted 2 years ago

“TOP PRODUCT DELIVERED ON TIME WILL BE BACK FOR MORE. THANK YOU.”

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Posted 2 years ago

“Sitting by our HWAM stove in our kitchen / living room at a toasty 21C with your logs burning for the 5th ? 6th year. The best, and so easy to stack, and break to smaller. I break them by dropping a whole pack on a sharp edge. makes them easy then to cut into and drop into log basket. Good to know we are using waste material from contruction. Delivery system always works for us. Great new tracking on line. Lovely people throughout the chain. Have photos but no option to post”

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Posted 2 years ago

“Great service from the garden machinery.”

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Posted 2 years ago

“Service was fab, fitter was excellent and the log burner is beautiful”

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Posted 2 years ago

“Fantastic service from Calido Logs again. The pallet was well wrapped and protected against the weather. Delivery chap is really helpful and dropped the pallet off just where I wanted it. Offered to unwrap it for me.”

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Posted 2 years ago

“Excellent, friendly staff and well packaged logs means we would recommend Calido to others. They respond really quickly to any queries and delivered on time as promised.”

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Posted 2 years ago

“Quick efficient delivery, kept me updated about the delivery and received a phonecall on the day to advice on the way. Between the call and the driver very arriving, unexpected broadband works vans arrived in the area, reducing ease of access direct outside my property but delivery driver wasn't fazed and still delivered straight into my garage. Excellent service.”

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Posted 2 years ago

“again a well packed quality product quickly delivered free into my wood store.”

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Posted 2 years ago

Calido Logs and Stoves is rated 4.9 based on 3,660 reviews