Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate Throsk, Stirling
Rating: 4.92

4.9 Rating 3,471 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,471 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Supplier of premium quality kiln dried firewood, coal, peat, briquettes, Verdos & Stoves based at Bandeath Industrial Estate, Stirling. Delivering locally & nationally.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate Throsk
Stirling
FK7 7NP

Write Your review

Tell us how Calido Logs and Stoves made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Calido Logs and Stoves 5 star review on 18th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with product and good burn rate compared to the rest. I burn a lot and second pallet ordered. I hope to buy 3 pallets or so each year looking ahead.”

Helpful Report

Posted 3 years ago

“Amazing delivery time! Thelogs were ordered and arrived next day! Only down side was I had to stay in to sign for them. Would be happy to simply have them delivered without the need for a signature.”

Helpful Report

Posted 3 years ago

“Logs were clean and well packaged. Delivery was day later than arranged, but we were forewarned that couldn't guarantee specific date.”

Helpful Report

Posted 3 years ago

“Very helpful and professional staff. The logs ordered recently are very good. The only downside was that the bags contained alot of smaller pieces of wood however, very good burners.”

Helpful Report

Posted 3 years ago

“As advertised”

Helpful Report

Posted 3 years ago

“The service and quality from Calido Logs were excellent as always however delivery scheduled for the 14th, the pallet was delivered on the 13th at just after 5 pm and during the half-hour, I had been away from my house. The pallet was left at the front door. I am not complaining as I understand the pressures the delivery companies are under but a telephone call in advance would have allowed me to be there. Altough I did need the exercise transferring the logs from my front door to the log store!”

Helpful Report

Posted 3 years ago

Thank you for your feedback, James. Apologies for the confusion with your delivery, I will pass this onto Palletline and we will keep an eye on this in the future. I hope that you enjoy your logs! 🔥 - Erin

Posted 3 years ago

“I had a phone call as promised before delivery. As an early delivery grateful for the call. Pallet ut in garage space as requested. Looking forward to using my first order of mixed netted logs. Grandson put a bag in my log basket.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us a review, Jennifer 😊 - Erin

Posted 3 years ago

“Great service no fuss and very fast delivery”

Helpful Report

Posted 3 years ago

Thank you Daniel 😊- Erin

Posted 3 years ago

“Hot burning logs. Last an hour, as good if not better than most, only downside was delivery was 5 hrs later than time slot but not Calido fault.”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Christopher. - Erin

Posted 3 years ago

“Great service, easy to navigate website and having purchased a sample pack of logs was more than happy to purchase a greater quantity. This would be 5* review but for problems with Palletline in delivering and being rude when ringing to ask for an update when they were 4 hours past the provided 2 hour delivery window. As a disabled individual, this information is very important.”

Helpful Report

Posted 3 years ago

Hi, As discussed via email this evening I'm sorry that Palletline were rude to you when you phoned for an update on delivery time. I've passed on this feedback to them this evening and I'll be speaking to them about it first thing tomorrow too. I trust you'll be happy with the briquettes once you get to use them this winter and we'll get the delivery right next time :-) Kind Regards, John Farrell Owner Calido

Posted 3 years ago

“Efficient, friendly service”

Helpful Report

Posted 4 years ago

Thank you for the kind review Margaret 😊 - Erin at Calido.

Posted 3 years ago

“Easy to order Fair price Great delivery service”

Helpful Report

Posted 4 years ago

Thank you Grant - we appreciate your kind feedback 😊 - Erin at Calido.

Posted 4 years ago

“Good quality well dried logs have purchssed before and will go back,”

Helpful Report

Posted 4 years ago

“Very pleased with how quickly my order was delivered and that it was left according to my instructions. Also appreciated the call beforehand to say it was on its way.”

Helpful Report

Posted 4 years ago

Thank you very much 🙂 - Erin at Calido.

Posted 4 years ago

“Ordered half a pallet of Calido briquettes on a Monday evening. Delivered by Friday and the driver even dropped them off at my place of work at short notice as I couldn't get home in time to receive delivery. Excellent service and the briquettes are hot hot hot. James, South Wales.”

Helpful Report

Posted 4 years ago

We do our best to accommodate and I am glad that you appreciate the effort! Thank you for such a lovely review James. We hope that you enjoy the Calido Wood Briquettes 🔥 - Erin at Calido.

Posted 4 years ago

“Delivery OK, now trying out the logs”

Helpful Report

Posted 4 years ago

“Product is good, price was good. Pallet delivery was a pain because he didn't have an electric pallet mover, so I had to spend an hour carrying everything down the drive. All my previous suppliers have always put it right where I needed it.”

Helpful Report

Posted 4 years ago

“Great service”

Helpful Report

Posted 4 years ago

“Fast and friendly delivery”

Helpful Report

Posted 4 years ago

“arrived as promised.burn well”

Helpful Report

Posted 4 years ago

Calido Logs and Stoves is rated 4.9 based on 3,471 reviews