Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,645 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,645 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service and delivery. Allowed me to special purchase outside of thier normal amount of heat logs have already recommended them to friends in the boating community and thier product this highly rated”

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Posted 2 years ago

“Good clean logs. Friendly delivery chappy. Probably on the more expensive side for crates of logs but not over excessively priced. We would normally purchase 1.6m crate but I don’t think Calido do a larger size. Overall, a very good local service.”

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Posted 2 years ago

“Good as ever and a swift, efficient delivery service”

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Posted 2 years ago

“I have nothing to say. The order tanker was friendly and helpful.”

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Posted 2 years ago

“Delivery on time. Wood wrapped well from weather. Wood was as described, regards moisture content. Do I think it was value for money, emphatically no, on the other hand these companies are, in my opinion reaping the current climate with regard heating costs. A small proportion of the delivered wood was made up of small pieces, which is great for kindling but not large enough to formally call a log. For those of us who rely on wood and solid fuel to keep warm are paying the penalty of a dysfunctional government. I feel we are being taken for as much as can be squeezed from the population. I used to live in France, I know I'm no longer there but I could have bought enough fuel..all oak, enough for nearly 3 years for the price I paid. I am sure the company is reputable and probably all nice folk.”

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Posted 2 years ago

“Easy to order, speedy delivery”

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Posted 2 years ago

“Good product. As I am a pensioner if they were a little cheaper would help.”

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Posted 3 years ago

“Burns faster than other wood but good for indoor fire on a low heat.”

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Posted 3 years ago

“The sample I ordered arrived as promised. One log burns for approx one and a half hours -- unsure if more economical when compared to coal. BTHU output seems on a par with coal. More analysis needed before a more constructive view can be expressed.”

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Posted 3 years ago

“The logs arrived when promised and are a good size for my stove. The nets are easy to move around. As there is no standard for buying logs it’s really hard to do price comparisons, but these seem reasonable value for money. The nets work out at £15/net. Small bags are available at £8/bag, but I think the nets are 2 to 3 times the size. I’ll probably use Calido to stock up this summer.”

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Posted 3 years ago

“Excellent service, delivered on time, very polite, helpful driver.”

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Posted 3 years ago

“Briquettes burn very well. Shame they don't last a wee bit longer.”

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Posted 3 years ago

“A great service , pleasant staff and arrived on time. Will be using again.”

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Posted 3 years ago

“A bit pricey but a very good service”

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Posted 3 years ago

“Good quality product; mixed birch fire logs with split dried wood. All good stuff which ignites and burns well.”

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Posted 3 years ago

“Very good communication and delivery , just dropped a star because of price .”

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Posted 3 years ago

“I was very satisfied with the service I received, I have not used any briquettes yet it is not cold enough, only one criticism, the tracking said delivery between 8AM and 9-30 am, it didn't arrive until 1-30 PM, there was no updates.”

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Posted 3 years ago

“Love the hotties. Website issues meant I couldn't use Paypal pay in 3 for my payment so a bit tricky”

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Posted 3 years ago

“95% Perfect logs , quite small but leaves less air space which is good for volume but not the best for burning too fast goes. Overall OK”

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Posted 3 years ago

“Easy purchase process, quick delivery and good quality logs. It would have been 5 stars if Calido and their chosen delivery provider could have given a 2 hour delivery window or even an am or pm delivery guarantee! Not many companies now expect customers to stay in all day waiting for a delivery without advance notification. All it takes is for Calido’s delivery service to do their delivery plan the night before and text all delivery customers with an approx 2 hour delivery window. Simple. Please consider this Calido.”

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Posted 3 years ago

Calido Logs and Stoves is rated 4.9 based on 3,645 reviews