Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,865 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,865 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Calido Hot Blox give excellent long lasting heat. The price for a half pallet has risen by 24% (£179 on 17th Dec 2020 to £225 on 1st Dec 2021) which seems a bit steep.”

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Posted 4 years ago

Hi Eric, Thanks for your recent purchase. It's disappointing to see a 3 star review that gets classed as a negative review within the reviews world! The price hike is something completely out of our control, the cost of the briquettes coming into us and the onward delivery to you have gone up significantly. We've absorbed as much as we can to the extent that we make less per pallet this year than last which makes your negative review all the more frustrating. These price hikes are happening across all sectors and as a business we either put the price up, stop selling the product or go out of business! Kind Regards, John Farrell Owner Calido

Posted 4 years ago

“Amazing service, even give you a wee call when they’re coming. Love the smell from my wood shed once they’re delivered.”

Calido | Logs, Stoves & Outdoors 5 star review on 12th December 2021

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Posted 4 years ago

Thank you, Angela. It is great to see your log store looking nice and full! Ready for the cold weather kicking in... 🥶 - Erin

Posted 4 years ago

“Being a first time customer, (Calido was recommended by my father in law), I ordered the birch multi pack, and have not been disappointed. Rather the opposite, the delivery date was accurate and delivered via a rather excellent forklift, the driver placed the pallet straight into the garage, and pushed it in. Only just started to burn the logs and have been surprised by how much better they burn, putting out more heat than our previous supplier. Overall, ordering very easy, delivery date adhered to, delivery to my storage area and wood and extras are excellent, will definitely be ordering again.”

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Posted 4 years ago

Thank you very much for taking the time to leave us such a kind and in-depth review. We look forward to hearing from you again, Mr Campbell 😊 - Erin

Posted 4 years ago

“Excellent wood. Efficient delivery”

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Posted 4 years ago

Thank you Stuart 😊 - Erin

Posted 4 years ago

“Great products and outstanding service. Warned that there might be delays but I need not have worried”

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Posted 4 years ago

Thank you for your custom and review, Anthony 😊 - Erin

Posted 4 years ago

“Great to find a supplier of hardwood briquettes, ordering was straightforward and delivery was on time with no drama. All in all, very happy with the whole process.”

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Posted 4 years ago

That is what we like to hear! Thank you very much, Jonathan. Enjoy 😊 - Erin

Posted 4 years ago

“Excellent range of products and always very straightforward and helpful.”

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Posted 4 years ago

Thank you for your custom and review John 😊 - Erin

Posted 4 years ago

“Can’t fault service from ordering to delivery first class 👍”

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Posted 4 years ago

Thank you, Steven. That's what we like to hear! 😊 - Erin

Posted 4 years ago

“Friendly delivery person”

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Posted 4 years ago

Thank you 😊 - Erin

Posted 4 years ago

“Excellent service, delivery on time and assistance available if required. 10 out of 10”

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Posted 4 years ago

Thank you very much, Steven. We appreciate your kind feedback 😊 - Erin

Posted 4 years ago

“very pleased with your service l will be ordering again many thanks Barry Palmer”

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Posted 4 years ago

Thank you, Barry - we would love to help you again! 😊 - Erin

Posted 4 years ago

“Calido provided excellent advice and the Woodwarm stove they recommended has been installed by their installer Craig. Both the installation and the performance of the stove, a Woodwarm Phoenix Firegem 5kW ECO, has exceeded expectations. Delighted with the purchase.”

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Posted 4 years ago

Thanks again, Norman. I will pass on your kind feedback to Craig as well. Have a lovely Christmas! 🎅🏼 - Erin

Posted 4 years ago

“As always prompt, received as ordered! Great company! Been using them for years, never disappointed!”

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Posted 4 years ago

Thank you very much, Wanda. Always a pleasure to help 😊 - Erin

Posted 4 years ago

“Brilliant service and great burning wood.”

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Posted 4 years ago

“excellent quality and very quick delivery”

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Posted 4 years ago

“Quick delivery great product”

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Posted 4 years ago

Thank you, Tom. Enjoy your Long Burning Night Briquettes 🔥 - Erin

Posted 4 years ago

“Excellent service and communication. Thank you.”

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Posted 4 years ago

Thank you very much for your lovely review, Diana 😊 - Erin

Posted 4 years ago

“Great service and prompt delivery.”

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Posted 4 years ago

Thank you 😊 - Erin

Posted 4 years ago

“Fantastic service and help from the staff at calido”

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Posted 4 years ago

Thank you for your kind review, Stephen 😊 - Erin

Posted 4 years ago

“As usual a perfect purchase from start to delivery .Thanks.”

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Posted 4 years ago

Thank you very much for your returning custom, Gordon 😊 - Erin

Posted 4 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,865 reviews