Cairngorm Group Reviews

Name: Cairngorm Group
Address: Longman Drive, Inverness
Rating: 4.13

4.1 Rating 275 Reviews

75 %

of reviewers recommend Cairngorm Group

Company Reviews

Metrics

Info

4.1

Based on 275 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Write Your review

Tell us how Cairngorm Group made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cairngorm Group 5 star review on 28th June 2023

Mr Bain

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product and the Fitter's were great, any aftercare problems were dealt with quickly and resolved.”

Helpful Report

Posted 5 years ago

Thank you for the review!

Posted 5 years ago

“Solar panels installed and still working good. Job well done.”

Helpful Report

Posted 5 years ago

Thank you for the review!

Posted 5 years ago

“Very satisfied and very efficient”

Helpful Report

Posted 5 years ago

Thank you very much for the kind review!

Posted 5 years ago

“It was a few years ago since we received double glazing from yourselves. It was a moderate cost with friendly staff. They tidied up after themselves and we have had no problems.”

Helpful Report

Posted 5 years ago

Thank you for the kind review!

Posted 5 years ago

“Delighted with the installation. Work carried out efficiently and I am a very satisfied customer. Thank you.”

Helpful Report

Posted 5 years ago

Thank you for the review!

Posted 5 years ago

“.”

Helpful Report

Posted 5 years ago

Thank you for the review!

Posted 5 years ago

“Installed solar panels satisfactorily on date specified and have had no problems so far. Capital outlay will be recovered in slightly longer period than initially indicated.”

Helpful Report

Posted 5 years ago

Thank you for the review! Glad we were able to help!

Posted 5 years ago

“Whilst the sales team time was great the subsequent outcome was not. I hasten to add not all Cairngorms fault. Planning permission was turned down. They did come up with suggestions like building a wall( we live in open country and were hoping for 180* views). After deciding not to go ahead they kept the deposit and added on wages....somewhere in the region of £3000 in total. I totally accept they had to pay the surveyor. However I’m down £3000 and have nothing to show for it. Disappointing really.”

Helpful Report

Posted 5 years ago

It was obviously disappointing for everyone that that planning permission was turned down but as you have said, we did put forward alternative designs which would have been approved by planning but you choose not to proceed. The costs retained were to cover the cost of architectural drawings, planning permission fees & other costs involved in trying to obtain planning permission as per our terms & conditions.

Posted 5 years ago

“Very good service all round”

Helpful Report

Posted 5 years ago

Thank you for your kind feedback!

Posted 5 years ago

“Prices were very competitive and no undue pressure to buy. Quality of product and workmanship are excellent. When I had a minor fault after instatllation it was rectified within 24 hours, can't ask for better than that.”

Helpful Report

Posted 5 years ago

Thank you for the kind review!

Posted 5 years ago

“CG were very professionalthrought the process from Inquiry, Quotation, installation and after care. Every member of the various teams where friendly and helpful. When you phoned staff were very keen to find the person you wished to speak and if they were not available, took a message and the person made contact with you.”

Helpful Report

Posted 5 years ago

Thank you for the review!

Posted 5 years ago

“Service and product both excellent. They will be my first choice should I require more work in the future.”

Helpful Report

Posted 5 years ago

Thank you for the kind review!

Posted 5 years ago

“Took almost a year to rectify the issues with my solar panels, I only got things done by complaining, not good after service.”

Helpful Report

Posted 5 years ago

We're very sorry to read your review, we would like to investigate this further. Could you send an e-mail over to Jack.Michael@cairngormgroup.co.uk so we can investigate and we will reply as soon as possible!

Posted 5 years ago

“Great service, the workmen were great when installing my windows. Will definitely recommend to others!”

Helpful Report

Posted 5 years ago

Thank you for the kind review! Glad we could be of assistance.

Posted 5 years ago

“Happy with the service from start to finish and great product. The boys did a great job and you couldn't even tell they had been there by the time they'd finished and cleaned up.”