Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.64

4.6 Rating 10,652 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,652 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service. From ordering to delivery, everything was perfect. Will definitely use again!😊”

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Posted 4 years ago

“Free Fast delivery, what more could you ask for. Product arrived when stated. Packaged well very nice item.”

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Posted 4 years ago

“Undoubtedly the best price for the polisher my only criticism would be that the web site suggested a next day delivery but it was in fact 3 to 4 days. I would try Buy A Parcel again.”

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Posted 4 years ago

“Brilliant product and delivery. Would highly recommend.”

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Posted 4 years ago

“My parcel arrived the day they said it would. Fantastic service. Thank you Buy A Parcel.”

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Posted 4 years ago

“Found this site when googling for artificial plants. Great prices on a wide range of things and very fast delivery. I will definitely use them again and would highly recommend them”

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Posted 4 years ago

“Draper young gardener fork and spade set-amazing product, if you’re thinking of purchasing this I cannot recommend it enough. Arrived promptly and our 3 1/2 is almost as excited as us. Fantastic quality”

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Posted 4 years ago

“Bottle was damaged almost empty, delivery man said would return it, still waiting for a replacement payment as gone out .”

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Posted 4 years ago

Hi sorry to hear the bottle was damaged. I can't see that you informed us of the problem - the likelihood of the product coming back to us quickly if at all is slim I would say so we wouldn't be aware you had an issue. I have found your order and will send another bottle today. Thanks, Mike

Posted 4 years ago

“Good, fast delivery. The item was in good condition and works a treat. Thoroughly recommended.”

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Posted 4 years ago

“Best prices and efficient delivery”

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Posted 4 years ago

“Excellent service delivered exactly on time.”

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Posted 4 years ago

“Hi was good but we did not receive a free bag of salt like the order said”

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Posted 4 years ago

Hi Gavin, I checked the listing: https://www.buyaparcel.com/monarch-midi-he-freeflow-water-softener-ultimate-series-includes-15mm-hoses/ I couldn't see where it said there was a free bag of salt. Some gosh, 15ish years ago Monarch did used to supply a free 10kg bag of salt but they stopped doing that a long time ago - likely because of the extra shipping involved in what's otherwise a one order, one box setup. If you can point me in the direction of the free bag mention - if it's on our website of course I will send a free bag. mike@buyaparcel.com is my email. Thanks, Mike

Posted 4 years ago

“Product arrived 1 day late. Product arrived in wrong box. Could not contact anyone at Buyaparcel on the telephone, because (as their pre recorded message stated) COVID-19 has forced their staff to work from home. Do Buyaparcel's staff have no phones at home?? The product itself works perfectly and is in perfect condition. However, it is the little details that make the difference and Buyaparcel fall short in this regard. Pity :-(”

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Posted 4 years ago

“I bought the Makita 5A Battery charger with 4 batteries and carry case. The items arrived in good time and were as described. Unfortunately the batteries and charger were not cushioned with inner packing and had been rolling about inside the carry case during transport, though the batteries were undamaged because of this, they could quite easily have been. If it hadn't been for this oversight then the review would have been 5 stars.”

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Posted 4 years ago

“Very speedy delivery at a good price”

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Posted 4 years ago

“Very straightforward.great products delivered on time.very happy with my purchase”

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Posted 4 years ago

“Very is website to use, product was good quality and delivered quickly.”

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Posted 4 years ago

“From purchase to getting my dewalt drill driver set was great, down side is they offer a 3 year warranty but I couldn't get access to the site to apply for this so I only get the 12months. Rubbish, screw fix is now doing them cheaper.”

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Posted 4 years ago

“My parcel came earlier than expected and there was no damage to the outer packaging or the item. Great service Thanks Allan”

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Posted 4 years ago

“I have ordered power tools mostly of buy a parcel and they have been very good with quality and speedy delivery.”

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Posted 4 years ago

Buy A Parcel is rated 4.6 based on 10,652 reviews