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Buy A Parcel Reviews

4.6 Rating 10,652 Reviews
91 %
of reviewers recommend Buy A Parcel
4.6
Based on 10,652 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Buy A Parcel Reviews

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

Write Your review

Buy A Parcel 5 star review on 26th February 2025
Brian Beaumont
Buy A Parcel 5 star review on 4th October 2023
Stuart Page
Buy A Parcel 5 star review on 12th July 2023
Anonymous
Buy A Parcel 5 star review on 10th May 2023
David Swift
Buy A Parcel 5 star review on 10th May 2023
Robert Rawlinson
Buy A Parcel 5 star review on 8th May 2023
Anita Fennell
Buy A Parcel 5 star review on 5th January 2023
Steven Dicker
52
Anonymous
Anonymous  // 01/01/2019
Very good service. The item I ordered was not available when company came to pick it. They contacted me immediately to apologise and gave me an update of a couple of days, which they kept too. Worth waiting for as saving was very good.
Helpful Report
Posted 4 years ago
Supplied everything I asked for, good delivery, good price, painless trouble free experience.
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Posted 4 years ago
Waited over a month but payment taken as soon as ordered not impressed
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Posted 4 years ago
Easy to navigate website and place order. Item delivered on time and packaging in good condition (haven’t had a chance to build my poly tunnel yet).
Helpful Report
Posted 4 years ago
AWFUL EXPERIENCE. AVOID! I purchased a garden table and chairs and was promised 2-3 day delivery.. it’s three weeks later and I’m still waiting for it to arrive! You CANT ring customer services and can only email - I have emailed 5 times now and have had absolutely NO help. They didn’t even ring the manufacturer for me to check on delivery.. said they could “only email” so I have managed the whole process myself with the manufacturer directly. NO tracking details sent to me. Awful service and I will never ever use again.
Helpful Report
Posted 4 years ago
Nice product, good price, good delivery.
Helpful Report
Posted 4 years ago
Good Items / Good Price
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Posted 4 years ago
I recently discovered Buyaparcel and have placed several orders with them recently. Each order was handled efficiently and shipped promptly. I will definitely be using Buyaparcel in future for my power and garden tool requirements.
Helpful Report
Posted 4 years ago
Excellent firm delivery fast and not over priced thank you
Helpful Report
Posted 4 years ago
They had the product we wanted in stock, at a very good price, and with the option for next day delivery. Great communication from Buyaparcel. They used a reputable carrier, who delivered on time the next day. Would use this company again. They are serious about looking after their customers.
Helpful Report
Posted 4 years ago
All good Fast delivery As it was would recommend
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Posted 4 years ago
Good price quickly delivered! Happy to recommend!
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Posted 4 years ago
Prompt fast and efficient service can’t wish for better then that 👏👏👏
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Posted 4 years ago
wont write a review until I get my goods. Waiting nearly 3 weeks now.
Helpful Report
Posted 4 years ago
Ordered and paid for goods as they were listed as being in stock and told that they had been shipped. Ten days after paying for then I was then told that actually they weren't in stock after all and hadn't been despatched but were now on re-order. It's now three weeks since I paid for something that still hasn't arrived. Wouldn't recommend or use again.
Helpful Report
Posted 4 years ago
I had been looking for a Makita DTD153 impact driver bare unit amd afyer checking out the 'usual' places for deals, came across the Buy A Parcel website. Not only was the bare unit the cheapest compared with everywhere else, it also included a stak box and free delivery. Checked on the Makita website and they are a genuine outlet so ordered it. Received confirmation of the order and a tracking reference, followed by the parcel in super quick time. Really impressed all round. Thanks guys.
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Posted 4 years ago
I received wrong item.
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Posted 4 years ago
No issues, excellent communication throughout the transaction!
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Posted 4 years ago
Very pleased with the Service. I item I bought was very Reasonably price
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Posted 4 years ago
First class service very fast delivery
Helpful Report
Posted 4 years ago
Buy A Parcel is rated 4.6 based on 10,652 reviews