Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.64

4.6 Rating 10,652 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,652 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service with both standard and next day delivery, great communication, very slick and professional service”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“The spray gun I bought was good quality,cheaper than anywhere else and delivered next day. Will definitely use again!!”

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Posted 5 years ago

“Fairly good and quick service”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Reasonable price, very rapid delivery and, an added bonus, each bag of water softener salt tablets was individually bagged in polypropylene closed with a cable tie, so that they did not arrive with the usual holes and depleted contents and will not leave a mess where they are stored. Very pleased.”

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Posted 5 years ago

“Excellent service, many thanks”

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Posted 5 years ago

“Excellent service, very quick delivery, was unpacked and fitted the same morning Very and worked straight out of the box. Very happy.”

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Posted 5 years ago

“Great service, great product, great price. Will definitely use again”

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Posted 5 years ago

“Good to deal with fast delivery thank”

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Posted 5 years ago

“Very good battery and purchase and delivery easy and efficient”

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Posted 5 years ago

“Great product great price quick delivery what more do you want”

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Posted 5 years ago

“Good quality product, reasonably priced, quick delivery”

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Posted 5 years ago

“Great price impact driver, arrived quickly and well packed. Easy to use website and good communication both from Buy a Parcel and their carrier. Would use again without hesitation.”

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Posted 5 years ago

“Since discovering buy a parcel i have found them to be excellent in price and reliability and would not hesitate to recommend them to anyone wishing for a fast and reliable service. 5 stars easily!”

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Posted 5 years ago

“Great to work with and kept up to date all the time. Arrived on time. Will definitely use them again 👍”

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Posted 5 years ago

“Fast delivery 👍 Very good batteries as well. Right price”

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Posted 5 years ago

“Bought two rattan style hanging baskets and were just what I wanted. Received very quickly and packaged really well.”

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Posted 5 years ago

“Great prices and service”

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Posted 5 years ago

“Item was fine.but customer service is shocking 2 emails and no reply.paid for next day delivery arrived 5 days later,no refund.contacted carrier said its up to yor seller.even tho problem was with carrier delayed when i looked it was at warehouse and had not moved had to buy another for a job.really angry tried to phone emailed twice no reply will never use again,only got a reply after this review said no emails received, but have now refunded the nxt day delivery cost.courier was to falt for the delay,”

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Posted 5 years ago

We are sorry to hear your order arrived late to you, we have checked our websales@buyaparcel.com mailbox and can find no email from yourself under your email address or order number WB0000286941. If we have received your email we would have replied to it within 24-48 hours (between a Mon to Fri) as this is our turn around time. Please email us on the above email address so we can see why your order was so delayed in reaching you. Apologize again.

Posted 5 years ago

Hi We have looked into this and can see you placed the order on our website on Thursday 24th September and selected the Next Day postage option. We can see the warehouse shipped the order on the same day (24/09) on the next day delivery service with the carrier DHL Parcel UK. We've looked into this with DHL and can only apologise as they should have delivered this to your address on Friday 25th Sept, but from the details we can see on their tracking site it appears they had some issues while parcels were going through their sortation hubs which in turn caused them some delays with delivering. We can see that DHL delivered the parcel to your address on Monday 28th Sept at 11:28am. We've searched our customer service mailbox (websales@buyaparcel.com) but found no email from yourself report any issues with your delivery, as we answer all messages within 24-48 hours between a Mon to Fri. We will get your postage of £2.99 refunded back to the credit/debit card you paid with originally due to the delivery delay caused by the carrier. You should see the refund back on your card within 2-3 working days.

Posted 5 years ago

Buy A Parcel is rated 4.6 based on 10,652 reviews