Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.64

4.6 Rating 10,598 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,598 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item was great but the delivery was shocking. Said a week into the order that thay didn't have one. So had to wait for new stock to come in . Still took over 3 weeks to receive the item”

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Posted 5 years ago

“I was looking forward to receiving a bird feeding station and bought it from buy a parcel as despite the current lockdown due to Covid 19, the website advised delivery within 5 working days. Three weeks later, despite contacting them via emails I have still not received the item - apparently it should be with the courier, but on tracking the parcel they have not received it. Very disappointed with Buy A Parcel, but glad I was invited to write this review!”

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Posted 5 years ago

“I am the proud owner of £60 worth of cordless chainsaw battery but unfortunately I have no cordless chainsaw? Did get a refund because it was out of stock but kind of makes my purchase pointless”

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Posted 5 years ago

“Came on time but delivered to the wrong address. I did manage to reconstruct the arch by myself but two persons is much better.The gate has some problems with the hanging system as it is not robust enough to hold the gate and the cl.oser is very poor. Nice visual design .”

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Posted 5 years ago

“Sent the wrong item”

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Posted 5 years ago

“Still waiting for the parcel”

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Posted 5 years ago

“Emballages à revoir ! Délais de livraison très corrects (a priori depuis l'Allemagne) mais emballage éventré et réparé avec quelques adhésifs. Aucun inventaire à l'intérieur de sorte qu'il est impossible de savoir si le matériel est complet.”

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Posted 5 years ago

“Apparently the parcel was refused and over a hour before the time slot allocated, left a msg online and the driver was then able to contact me, strange”

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Posted 5 years ago

“the item i received does not match the picture in the listing. the part numbers from the listing picture should be 58-911- 1/32 58-912-1/16 58-913-3/32”

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Posted 5 years ago

“Took ages to ship out and was given 2 lots of tracking goods came eventually but I’d question there originality looked more like rebranded China rubbish not the Bosch drill bits I ordered and not like the other set I have but maybe there in a new style packaging and the quality has dropped but I wouldn’t shop with these guys again”

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Posted 5 years ago

“colis toujours pas reçu....difficile dans ce cas d'être satisfait trop long”

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Posted 5 years ago

“Buyaparcel works with DHL, the worst company ever. Trabajan con la compañia DHL, y con perdon de la expresion es una puta mierda. no se actualiza la informacion, se vuelven a llevar el paquete a 50 km, si quieres hablar con alguien hay un millon de telefonos y nunca es la empresa que buscas, por supuesto los telefonos son de pago, llevo tres dias detras del paquete, me ocurrio con un envio de alemanaia y ahora con uno de reino unido.”

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Posted 5 years ago

“When you buy an item at buy a parcel £19 make payment and then find the same item with same characteristic same coulor and shape at £10 somewhere else”

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Posted 5 years ago

“Not the best start. Not as described. Not foam filled at all”

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Posted 5 years ago

“I purchased my product and received an email saying the courier couldn’t find my address even though my postcode is provided,I passed on my mobile number to the courier to arrange delivery! A week later,still no delivery only to be told my purchase has been lost! Not happy but to be fair great customer care🤙🏼”

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Posted 5 years ago

“Great tool but everything I buy from buyaparcel, comes covered in grime, as if it has been kicked around a dirty warehouse for a couple of years ☹️”

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Posted 5 years ago

“I am frankly disappointed. The oval table cover that I bought from the web turned out to be rectangular. Unfortunately, being rectangular, allows the wind to billow underneath and disturb any attempts to hold it down.”

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Posted 5 years ago

“Δεν το έχω παραλάβη ακόμα...”

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Posted 5 years ago

“Slow delivery”

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Posted 5 years ago

“1 light does not charge :( I've thrown away the packaging so cant send it back.”

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Posted 5 years ago

Buy A Parcel is rated 4.6 based on 10,598 reviews