Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.64

4.6 Rating 10,674 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,674 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer service, excellent communication and reliable delivery times.”

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Posted 5 years ago

“very quickly and efficiently! I highly recommend!!”

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Posted 5 years ago

“Top notch service”

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Posted 5 years ago

“Have used this company before and they're excellent on price and efficient on delivery”

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Posted 5 years ago

“The sprinkler arrived on time and undamaged.”

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Posted 5 years ago

“Parcels delivered before delivery slots so no one is available to take them. Delivery drivers leave parcels fully visible, out side property’s on main roads which leads them to be stolen. Customer service is very slow. Waiting for refunds very slow. Waiting for email response very slow.”

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Posted 5 years ago

We're sorry the carrier company turned up to deliver your order before the time-slot they allocated, the driver should not have done. We are very sorry that the carrier driver then decided to leave the parcel outside the property because no one was home, this does go against the carrier contact we hold. I can see that our customer service team had been in communication with you and the full refund for this order was processed and issued back to you on 1st July 2020.

Posted 5 years ago

“Great service at a great price. Thanks Buy A Parcel.”

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Posted 5 years ago

“Basic and functional,better with metal parts all round.”

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Posted 5 years ago

“perfect service Kept me informed Did what they said Thank you”

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Posted 5 years ago

“Easy to order Excellent product, just as described. Packaging was good and not damaged Was delivered very quickly and put in use straight away”

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Posted 5 years ago

“Good product quick delivery A1 service”

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Posted 5 years ago

“Best price for a "mainstream" product. The Evolution Raptor EVO355 is the the best tool for steel cutting and the seller had the best price. The only thing that you can I prove is the Tracking number, it should be verified before to send ti the customer because it didn't work. Of course for an international ship it's very important to have that service.”

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Posted 5 years ago

“an exceptional item quickly delivered”

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Posted 5 years ago

“Very good service. Product came really quickly.”

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Posted 5 years ago

“Excellent product at a good price”

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Posted 5 years ago

“Good value it made my little grandson very happy Well designed case so hopefully all will stay together”

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Posted 5 years ago

“Good quality sprayer, working well.”

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Posted 5 years ago

“Still haven’t received deliver over 3 weeks late so I’m sorry but very poor service!”

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Posted 5 years ago

Your order was shipped with a carrier on 25th June 2020, but it appears got lost while in transit to. I can see our customer service team have been in communication with you and your order was shipped again on 17th July 2020 with Hermes, and delivered on 21st July 2020 at 1:03pm.

Posted 5 years ago

“I was disappointed when my shower head arrived with no screws or a cover plate for them which is clearly shown on the image after contacting your selves I was told they don’t come with them I was not happy with the response as I think I was basically fobbed off so I am unable to give a decent review.”

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Posted 5 years ago

I'm sorry to hear this, unfortunately the photos used on the adverts are stock issues supplied to us by the manufacture and some times they change the design of an item very slightly but don't update the stock images to reflect this. You are very welcome to contact us so we can arrange to collect your order and issue you with a full refund if you don't want to keep it.

Posted 5 years ago

“Brilliant buy it does what it says. Very pleased with the outcome”

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Posted 5 years ago

Buy A Parcel is rated 4.6 based on 10,674 reviews