Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.63

4.6 Rating 10,684 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,684 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value for money products, reliable service.”

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Posted 3 years ago

“Diverted parcel to a drop off point cos I couldn't guarantee to be home at the expected delivery time. The parcel never got to the drop point, the shop blamed the courier and the courier blamed the shop. Took 2 weeks to get a refund. Won't use buyaparcel again.”

Helpful Report

Posted 3 years ago

Hi Eddie, Sorry about this issue. It appears you asked for your parcel to be delivered to a certain location but it was rejected at the delivery address. I can see as soon as the goods returned to our warehouse you were refunded in full. Sadly when a delivery is rejected, it can take a long time to return to us and we have no control over the delivery being rejected ourselves. Kind regards, buyaparcel customer services.

Posted 3 years ago

“Delivered on time Cheers👍👍”

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Posted 3 years ago

“Quality item , good price delivered on time”

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Posted 3 years ago

“A good product, a Makita electric chainsaw. Dreadful delivery. Left in the garden of a property 500 yards away in the rain. I found it the following day in a very sorry state.”

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Posted 3 years ago

HI Peter, Sorry to hear this. We can't see you reached out to us about this issue. If you would like to discuss further, please give us a call. Kind regards, buyaparcel customer services.

Posted 3 years ago

“Arrived quickly, good service.”

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Posted 3 years ago

“Just what I needed and at a good price. Prompt delivery too!”

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Posted 3 years ago

“Ordering and delivery are easy and a very smooth operation.”

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Posted 3 years ago

“I have now bought 2 cordless brushless Makita power tools from "Buy A Parcel" and both were the cheapest I could find when doing Internet searches. Delivery were very prompt and the tools arrived in time for when I needed them. I shall definitely consider buying from "Buy A Parcel" again if their prices are the lowest.”

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Posted 3 years ago

“Very good service. I would recommend”

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Posted 3 years ago

“Always have had good service and excellent delivery service”

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Posted 3 years ago

“No problems whatsoever real smooth operation”

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Posted 3 years ago

“Took nearly two weeks to get my delivery!”

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Posted 3 years ago

We are very sorry to hear that the carrier took this long to complete the delivery with you. I can see that your order was dispatched from the Buyaparcel warehouse and handed to the carrier on 16th August 2022. So we would have expected the carrier to deliver this to the address on the order within 24-48 working hours after dispatch.

Posted 3 years ago

“My first experience was very positive - the item was competitively priced and the process quick and efficient. I won't hesitate to use again or to recommend to others.”

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Posted 3 years ago

“Good, easy to use website & very efficient when order was placed. An extra £2:99 for next day delivery was a no-brainer!! Would highly recommend.”

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Posted 3 years ago

“I bought a 5 pack of makita battery’s, after looking online these were the best on price. Delivery was also very quick.”

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Posted 3 years ago

“Company was good but delivery was poor, took over 10 days to arrive. They did chase up the courier and then it did arrive however disappointing it took so long. Product as described and great”

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Posted 3 years ago

We are sorry to hear that your order took longer then expected to be delivered. I can see your order was placed on 9th August and our warehouse dispatched this with the carrier on 10th August. The carrier should have completed the delivery to your address within 2-3 working days from dispatch, so we are sorry see that the carrier did not deliver this until 16th August. We will feed this back to the carrier and we hope this doesn't stop you from placing further orders with us in the future.

Posted 3 years ago

“very good level triple thing affordable price”

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Posted 3 years ago

“Makita long reach battery hedge cutter ,, great service from buy a parcel as need to change it and no problem at all”

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Posted 3 years ago

“Excellent service parcel was delivered on time and the parts were of very good quality thanks”

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Posted 3 years ago

Buy A Parcel is rated 4.6 based on 10,684 reviews