Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.64

4.6 Rating 10,676 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,676 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I DID NOT use Buy a Parcel”

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Posted 2 months ago

Hi Vivienne, we sold you a Smart Garden Flamingo Stake Solar Light in September, apologies for the slow review invite, we had some problems with a new system. Kind regards, Mike Parker, CEO, Buyaparcel.

Posted 2 months ago

“Bristan Jute Thermostatic Twinline Ceiling Fed Mini Mixer Shower - Cool Touch great product, it's my second one. Ideal solution to replace an old shower without breaking into the walls to unearth pipework.”

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Posted 2 months ago

“Great delivery times. Driver was respectful of package”

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Posted 2 months ago

“Excellent Pricing, Excellent Service, just the best 😃⭐️⭐️⭐️⭐️⭐️”

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Posted 2 months ago

“Good service fast delivery time”

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Posted 2 months ago

“Ordered a Nail Gun which arrived in a soaking wet box and the box was torn open. The power tool did not arrive in a manufacturers box, was just wrapped ln bubble wrap. The courier advised that the parcel was out for deliver on Friday 28th Nov but it arrived 9pm on Monday 1st Dec. Never rang my doorbell, just left it on the floor outside, I suspect he was too embarrassed to deliver it. I have emailed Buyaparcel several times with no response from them at all. Also range Customer services only to get a voicemail saying all agents are busy and then was cut off. All in all a terrible experience. Happy to report that buyaparcel got in contact and the issue has been resolved to the satifaction of all parties. Thanks for getting in contact Mike.”

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Posted 2 months ago

Hi Brian, I am very sorry we are so far behind on the enquiries, this time of year is something else. I will ask someone to respond ASAP. Kind regards, Mike Parker CEO

Posted 2 months ago

Hi Brian, great to talk to you. Glad we could discuss the situation and I hope I have resolved it to your satisfaction. Kind regards, Mike

Posted 2 months ago

“Great product, great price and delivered swiftly”

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Posted 2 months ago

“Searched online for prices and decided to use buy a parcel as I had used them some time ago. Super fast delivery ( tracked) and all items as described and ordered. Would definitely use them again with full confidence of knowing what your getting.”

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Posted 2 months ago

“sorry but items not yet received”

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Posted 2 months ago

Hi Andrew, you are correct. Looking at the notes we had to refund you because of a DHL loss. I hope you will give us another shot in the future. Kind regards, Mike Parker, CEO.

Posted 2 months ago

“quick delivery and well packaged”

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Posted 2 months ago

“Excellent service. I phoned with a query and was answered promptly. My order was then taken efficiently by phone. Two days later my order arrived. Good quality products at a reasonable price.”

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Posted 2 months ago

“Prompt and friendly delivery. Thank you.”

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Posted 2 months ago

“Best prices I could find online and delivered really quickly. Pretty much anything you want to buy is on the site at the best prices.”

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Posted 2 months ago

“Delivered when expected and I was kept up to date as to when the parcel would arrive.”

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Posted 2 months ago

“Was happy with comms and delivery”

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Posted 2 months ago

“It's very nice”

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Posted 2 months ago

“Most frustrating purchase experience. I purchased via b&q promised next day delivery with the item not ariving till 5 days later. Company is uncontactable, automated responses, phone line says call back later. Trying to return item as it wasnt the right battery. I feel like im going mad, I just would like some contact.”

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Posted 6 months ago

“I ordered item code wab mx 50mm chrome standard shower waste . But it was not chrome it was chrome Effect so what will you do about my disappointment please let me know my mobile number is 07752 087404 hope to hear from you soon.”

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Posted 6 months ago

HI, Thanks for your review. I understand our team has been in touch and a refund was issued for your order as it was not to your satisfaction. If you require further assistance, please don't hesitate to get in touch.

Posted 6 months ago

“Avoid at all cost. Customer service doesn't exist purchased orbital sander 6 days ago and not even dispatched... probably reading other negative feedback not even in stock. Not once responded to my message. Waste of time and money, businesses like this one should be banned.”

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Posted 8 months ago

“I have purchased a product from your eBay shop. I have been given a tracking number, but it looks as though the haven’t received the parcel to ship out. I have emailed and called several times with no response. I have spend £300 on a tool I have a clue as to what is happening as there is zero customer service.”

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Posted 8 months ago

Buy A Parcel is rated 4.6 based on 10,676 reviews