Butler Bookings Reviews

Name: Butler Bookings
Rating: 4.91

4.9 Rating 2,061 Reviews

98 %

of reviewers recommend Butler Bookings

Company Reviews

Metrics

Info

4.9

Based on 2,061 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone

About Butler Bookings:

Butler Bookings is a leading supplier of buff butlers for events all over the United Kingdom. We accommodate small or large groups and all types of venues from apartments and hotel rooms to bars and restaurants.

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Phone:

0800 002 9095

Email:

john@butlerbookings.co.uk

Butler Bookings 5 star review on 25th June 2025

207

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mike was perfect. We booked a life drawing experience for a hen do with 22 girls. Communication throughout the booking process right up until arrival was brilliant. We all had a really amazing time with Mike having the ability to gauge the girls comfort levels, always respectful and always fun. Party games got the girls hyped too! Highly recommend.”

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Posted 12 hours ago

“Worth every penny! Our Butler was friendly, his games were perfect for getting us merry and he waa very accommodating.”

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Posted 16 hours ago

“Chris was amazing. He had the girls entertained from start to finish! He came prepared with games & lots of fun. We could’ve kept him all night.”

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Posted 1 day ago

“Wasn’t sure what to expect when I booked but when Frankie arrived he put everyone at ease straight away. We played some great games”

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Posted 1 day ago

“We had two butlers booked for a afternoon tea event at a care home. The butlers were amazing and everyone enjoyed the whole event. Thank you for making the event a real sucsess”

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Posted 1 day ago

“Booked a last minute Butler for my friends Hen Party! So glad we did! Dylan was amazing! Super friendly made everyone feel at ease and hosted the games and night perfectly. Would definitely reccomend”

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Posted 3 days ago

“Louis was wonderful, very attentive, charming and polite. We all loved him would strongly recommend... Thank you for making my hen doo special xx”

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Posted 3 days ago

“We had the best time – absolutely perfect for a hendo! Alessandro was hilarious, so friendly, and really got everyone involved from the start. We did cocktail making which was such a laugh, and he made the whole experience fun, relaxed, and memorable. Everyone was saying how much they enjoyed it afterwards. Highly recommend for anyone planning a hen party or girls’ weekend!”

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Posted 5 days ago

“Butler was ok but unfortunately we had booked one previously booked through yourselves who was a lot better so therefore had quite high expectations. Also paid £50 more on the day for him to take off his apron for half the time but only took it off no longer than around 2 minutes. Rather had not paid the additional money if the deal of 50/50 wasn’t going to be honoured.”

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Posted 1 week ago

Dear Customer, Thank you for your feedback - we really appreciate you taking the time to let us know about your experience. I’m sorry to hear that the event didn’t fully meet your expectations, particularly as you had previously booked with us and had a stronger experience before. I’ve spoken with the butler regarding the concerns raised and he has received a warning. Additional extras should not be offered directly at our events, as any upgrades or add-ons should only be arranged through Butler Bookings in advance. I’m also sorry to hear that you felt disappointed with the arrangement after making the additional payment on the day. We completely understand your frustration if you felt the expectations around this were not met. Thank you again for bringing this to our attention, as feedback like this helps us maintain the standards we expect from our team. Kind regards, John Butler Bookings

Posted 1 week ago

“Conor was fantastic!”

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Posted 1 week ago

“Tristan was great, very friendly, funny and easy on the eye. He made my sisters hen do. We played games, he served our drinks, we had such a laugh. Would highly recommend, thank you so much”

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Posted 1 week ago

“Amazing evening with Connor! What a fantastic guy. He managed to keep the party going for a good couple of hours. Loads of fun games. Highly recommended!!!”

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Posted 2 weeks ago

“John was great, good fun, great games and really got the party going”

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Posted 2 weeks ago

“What an amazing evening we had with Antonio! He was engaging, funny and very professional. We were all made to feel at ease by his personable manner. I would definitely use the company again, everything ran so smoothly and communication was great. We had so much fun and it made a great night completely amazing!”

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Posted 2 weeks ago

“Jason and Shev were great, they got everyone mingling and we all had a great laugh. Loved the games!”

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Posted 2 weeks ago

“We had a great couple of hours with our butler! He read the vibe and was all round perfect for our event. Thankyou so much”

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Posted 2 weeks ago

“Fabulous life drawing session by Frankie for my sisters hen do! Throughly enjoyed ourselves and would highly recommend!”

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Posted 2 weeks ago

“Excellent customer service right from booking to the evening. When the butler that was meant to attend the booking let John down, he stepped in to make sure we were not disappointed. My hen party was quite tame, but John adapted to this and went with the flow. Warm friendly and fitting right in, John really made my night. Would definitely recommend.”

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Posted 2 weeks ago

“Had Antonio and he made the hen do! Had such a funny time, we laughed so hard we were in stitches! Could not recommend enough!”

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Posted 2 weeks ago

“Hi, we were very disappointed with our butler , Luca. He didn’t engage very well with the party and I think his young age clearly showed. He mentioned several problems with our plans for the evening, and commented that his booking for 3 hours was very long. We asked him to serve some drinks which he did and then refused extra shots as he needed the glasses to play a game. Luca only actually played one game with playing cards which proved to be very monotomous. Just wasn’t what we were expecting at all and I don’t think I would use your company again unfortunately.”

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Posted 2 weeks ago

Hi Paula, Thank you for taking the time to leave your feedback. We’re very sorry to hear that the experience did not meet your expectations. We’ve spoken directly with Luca regarding the booking. Luca is actually 27 years old and is one of our experienced butlers who normally receives excellent feedback from customers. However, we completely appreciate that every event is different and that your experience on the day is what matters most. From speaking with Luca, he explained that there was a live musician performing throughout much of the booking, which made it difficult to organise and run interactive party games due to the noise levels. Many members of the group were also understandably focused on watching and enjoying the band, which made it harder to fully engage everyone with the entertainment. He also advised that food service was taking place for around an hour while chefs were serving guests, which further reduced opportunities to involve the full group in games and activities during that time. In relation to drinks service, Luca confirmed that he helped serve drinks throughout the booking and also handed out trays of shots to guests. He also advised that when attempting to start one of the games, a member of the group received an upsetting phone call, resulting in several guests leaving temporarily to comfort her, which unfortunately interrupted the activity and affected the flow of the entertainment. Luca did say that he genuinely tried to do the best he could throughout the booking considering the circumstances and atmosphere on the day. That said, we fully understand that you booked expecting a fun, lively and interactive experience throughout, and we are genuinely sorry that the event did not meet your expectations. As a gesture of goodwill, we would also like to offer you a 10% discount on any future booking made with us. If you do decide to book again in the future, please simply quote your booking reference number and we’ll ensure the discount is applied. We do appreciate your feedback as it helps us continue improving our service and reviewing how we prepare butlers for different event environments. Kind regards, John Butler Bookings

Posted 2 weeks ago

Butler Bookings is rated 4.9 based on 2,061 reviews