“Thank You for still taking orders at this difficult time.
I placed my order and paid on line
I clicked to pick up at the store
I received an email to say my order was ready
I arrived at the store, rang the number on the door and my order was brought to me
Thank you
5 Stars”
“Excellent service 100% will be using this company again. Items all arrived in super quick time all packaged in a box no damages at all thank you very much for your swift service.”
“Excellent choice of products and options to get large or small quantities of products ie animal food. Very quick service and arrived quicker than expected, which in the current climate was certainly a bonus. Would definitely use again.”
Thank you for you review. As discussed, it is most unfortunate that you placed your order for delivery to your previous address by mistake. I understand that these mistakes can happen and I do empathise with the situation. However, please be aware that we can only deliver to the address you provide. We do ask that customers check the delivery details carefully at the checkout and we also send an order confirmation email confirming the delivery address, along with tracking updates. With my sincere apologies, once a parcel has been successfully delivered to the requested delivery address, we are unfortunately unable to retrieve the parcel or offer a refund for the goods. As a gesture of good will, I understand that we have dispatch your subsequent order with no delivery charge so I am pleased that we were able to find a resolution.
