Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Burnhills Reviews

4.9 Rating 5,840 Reviews

99 %

of reviewers recommend Burnhills

Company Reviews

Product Reviews

4.9

Based on 5,840 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Write Your review

Tell us how Burnhills made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Burnhills 5 star review on 29th November 2023

Burnhills 5 star review on 29th November 2023

Burnhills 5 star review on 19th September 2023

Angela Harrison

Burnhills 5 star review on 19th September 2023

Angela Harrison

Burnhills 5 star review on 23rd April 2023

Burnhills 5 star review on 23rd April 2023

Burnhills 5 star review on 30th November 2022

Rachael Pateman

32

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“delivered to the wrong address and said I had signed for it just left outside in front of the gate for three days before I located them the house owner was on holiday this was not acceptable the courier company you use are rubbish I won’t be ordering again if you have the same courier Regards Dave Taylor”

Posted 1 week ago

“Was disappointed as not really what has been advertised This haulage is not softer or really suitable for old horses with chewing difficulties. This haulage is the same as any cheaper brand’s texture appears no different so would not recommend for what it claims to be”

Posted 1 month ago

“The goods I ordered were packaged and presented well but I was disappointed with the time it took for delivery. I ordered on the Friday and didn’t receive the package until the Wednesday”

Posted 5 months ago

“Whilst burnhills provided a very good service the courier on both occasions delayed my delivery and stated they couldnt gain access to my premises. Which is untrue as i live and work onsite and on both occasions gates were open and access was easily accessible. The cost of delivery was high and had it been delivered when it was supposed to be wouldve been worth it but waiting 8 days for one order when over £20 postage was paid is not really on. Other than that was pleased with the service provided.”

Posted 7 months ago

“Although the blades seemed new and have cut okay this time, I am not 100% sure they were brand new. Packet had some signs of hair.”

Posted 10 months ago

“Nice clean oats”

Posted 11 months ago

“Lovely boots, ordered a size 6 which I would say was more like a size 7. Have to pay for returns, which was £9. Wanted to re order but would need to pay delivery charge again.”

Posted 1 year ago

“The sack of quail pellets arrived quickly and in good condition. However, I noticed the use by date on the bag was 6th Feb, so I was disappointed that the feed wouldn't last as long as it should. I have always fed Heygates quail pellets to my birds, and have always been satisfied with the quality. Sadly however, not this time..”

Posted 1 year ago

“The wrong delivery was sent and the delivery damaged. However it was put right quickly.”

Posted 1 year ago

“Snowflake cat litter is usually the best, this batch is not up to the usual standard.”

Posted 1 year ago

“Painfully expensive. Now having to seek alternatives.”

Posted 1 year ago

“Not very good quality and far too many small sprays..It's only the second time I've found fault...I hope the good standard returns soon”

Posted 1 year ago

“Excellent”

Posted 1 year ago

“Delivery service really well but expensive feed prices”

Posted 1 year ago

“My first order was handled gently, knowledgeably by your Customer Service lady; she reacted well to my queries rather than indifference or excess zeal”

Posted 2 years ago

“Followed kink for maize landed on barley didn't check. Buyer beware.”

Posted 2 years ago

“The service I have received from Burnhills is extremely good and of a high standard. However, the product I bought, an automatic hen feeder, is rather disappointing. Somehow, and I can’t see why or how, it spills good amounts of feeder pellets under the treadle and doesn’t always drop the pellets into the feeder tray. I have to push them through. I have been in contact with Burnhills who have tried to help and make suggestions. I wouldn’t fault them in anyway.”

Posted 2 years ago

“Had two deliveries of one bag at a time first 8 Am second 2pm would it not have been easier to deliver both at one time.”

Posted 3 years ago

“I don't know what I bought from Burnhills or from which outlet I made the purchase! A subscription or link needs to be added to the feedback/review request.”

Posted 4 years ago

Hi. I am sorry for any confusion. The purchase was 3 boxes of Winalot Shapes placed on our website on 28th March.

Posted 4 years ago

“Received the order but it was the wrong design on it . I ordered the stag print but received the horse print. I just kept it as it is a present and didn't want the hassle of sending it back!”

Posted 4 years ago

«
1
2
3
»

Burnhills is rated 4.9 based on 5,840 reviews