Burnhills Reviews

Name: Burnhills
Rating: 4.90

4.9 Rating 6,242 Reviews

99 %

of reviewers recommend Burnhills

4.9

Based on 6,242 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Burnhills 5 star review on 23rd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exceptional service as always”

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Posted 5 years ago

“Fantastic quick delivery”

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Posted 5 years ago

“We are in self isolation due to underlying health issues. Your staff were brilliant when delivering our much needed order. Amazing, thank you very much.”

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Posted 5 years ago

“Returning customer. Exemplary customer service. Very much appreciated - thank you :o)”

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Posted 5 years ago

“Excellent service very happy with how our order was efficiently and quickly it was processed”

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Posted 5 years ago

“Quick, reliable service. Prices are fair too.”

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Posted 5 years ago

“Extremely fast and efficient service.”

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Posted 5 years ago

“Fast and efficient service, will definitely be using in the future. Especially if I need something quickly.”

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Posted 5 years ago

“Excellent service from start to finish.”

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Posted 5 years ago

“Very prompt delivery and well packaged.”

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Posted 5 years ago

“Great selection and quick delivery”

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Posted 5 years ago

“Really good to be able to order online and collect the products perhaps use a mobile number to call on arrival as the shop number not answered straight away it was a bit confusing as to who to tell we had arrived the guy loading the goods was under a bit of pressure. Once we got through on the phone the lady advised she would organise the goods to be brought to the car”

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Posted 5 years ago

“Quick delivery, excellent price, all round great service especially in these difficult times! Would definitely use again”

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Posted 5 years ago

“Super product delivery good right price”

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Posted 5 years ago

“The courier delivers my order to the wrong place entirely. 1 email and Burnhills sorted it all out and got it redivered the same day. Good effort guys!”

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Posted 5 years ago

“Unbelievable fast service in difficult times well done.”

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Posted 5 years ago

“Great service - happy dogs 🐶”

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Posted 5 years ago

“was very pleased with my order. I am not too good on the computer but found it easy to do it. I thought it was going to be several days before it arrived but it was with me in about 26 hours, very impressive! I have now recommended you to my neighbour! Thank you”

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Posted 5 years ago

“Just like ordering from the brand themselves but cheaper!”

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Posted 5 years ago

“Very helpful staff who emailed when supplies came in. Would highly recommend.”

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Posted 5 years ago

Burnhills is rated 4.9 based on 6,242 reviews