Burnhills Reviews

Name: Burnhills
Rating: 4.90

4.9 Rating 6,242 Reviews

99 %

of reviewers recommend Burnhills

4.9

Based on 6,242 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Burnhills 5 star review on 23rd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service Click and collect was so easy”

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Posted 5 years ago

“I was very pleased with the delivery getting to me so quickly. I’m so glad I found you , I was very worried about not being able to find the wagg beef an veg for my St. Bernard. Thank you Burnhills I will definitely buy from you again”

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Posted 5 years ago

“I ordered a sack of foreign finch food which arrived promptly.”

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Posted 5 years ago

“Great service from start to finish. Friendly and helpful. Would highly recommend.”

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Posted 5 years ago

“Super fast delivery, great service! Thanks”

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Posted 5 years ago

“EXCELLENT SERVICE WOULD USE AGAIN”

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Posted 5 years ago

“Brilliant service, thank you for the quick delivery”

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Posted 5 years ago

“Staff are always friendly and efficient, they are very knowledgeable about the products and direct you to the best feeds etc. The fork truck and loading lads are truly brilliant and always have a quick chat and pet my dogs. I would give 10 stars if I could.”

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Posted 5 years ago

“First class service as always. Lovely friendly staff that are always on hand to help and advise”

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Posted 5 years ago

“The service was very good”

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Posted 5 years ago

“In this current climate the staff have continued to make sure we can get our animal feeds. Helping with processing orders in particular in my case. Thankyou to all at the shop. You are fabulous”

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Posted 5 years ago

“Excellent service, very friendly”

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Posted 5 years ago

“I order bird seed and it is delivered in just a few days and is of good quality.”

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Posted 5 years ago

“Excellent service, thank you.”

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Posted 5 years ago

“Excellent service - arrived very quickly. Thank you”

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Posted 5 years ago

“Wonderful service with lots of comms”

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Posted 5 years ago

“Efficient, speedy service and good communication. Very happy, will use again.”

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Posted 5 years ago

“Excellent service, in these strange times.”

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Posted 5 years ago

“Delivery speed was excellent”

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Posted 5 years ago

“Absolutely fantastic service from Burnhills. During these difficult times Burnhills managed to supply and deliver my much needed pet food within 3 days of ordering. Excellent customer service, they kept me informed of where my delivery was and it was delivered exactly when they said it would be. They definitely could teach some of the other pet suppliers a thing or two.”

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Posted 5 years ago

Burnhills is rated 4.9 based on 6,242 reviews