Burnhills Reviews

Name: Burnhills
Rating: 4.90

4.9 Rating 6,256 Reviews

99 %

of reviewers recommend Burnhills

4.9

Based on 6,256 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Burnhills 5 star review on 23rd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time ordering. Great service. All delivered within 48 hours. Can highly recommend. Thanks to all at Burnhills!”

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Posted 5 years ago

“The staff are always helpful and help in putting the heavy bags in the car has always been done efficiently by very pleasant staff. Although I didn’t manage to get my regular make of product due to these difficult times, I was offered an alternative which was very satisfactory. Hopefully deliveries to the store will continue. Well done Burnhills and Thankyou.”

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Posted 5 years ago

“During this time of uncertainty it was great to still be able to get my dog food in a safe and sensible way. Very easy process of ordering and pick up. Thank you”

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Posted 5 years ago

“Excellent 👍 Needed some rat poison yes they are about 😫 Qiuck and simple process And a lot cheaper than b&q for the same product Will definitely use again And yes the poison worked the rats have gone Thank you burnhills”

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Posted 5 years ago

“First time I have used Burnhills as I normally collect feed from local supplier,I was very pleased with them and will certainly use them again.I bought layers pellets and they appear to be better quality than I usually use, I mix the pellets with mixed corn for the ducks,both ducks and hens are laying well off it.”

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Posted 5 years ago

“speedy service and nice qualityt product”

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Posted 5 years ago

“you're products are a great price,, but I think the p+p is a bit too high,,I notice that you have stopped selling on EBAY® TOO,,, MY RATING FOR THE PRODUCT IS 100%,,,BUT AGAIN THE P+P IS TOO MUCH,,”

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Posted 5 years ago

“In this very difficult time and not being able to just pop out to buy anything I found your system from ordering on line to awaiting an email/text to give pick up instructions of goods to be smooth and hassle free.”

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Posted 5 years ago

“Extensive range of products and speedy delivery. Excellent.”

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Posted 5 years ago

“Definitely would use again”

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Posted 5 years ago

“Brilliant service. Wheel delivered less than 24 hours after I ordered it.”

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Posted 5 years ago

“Smoith order and collection.”

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Posted 5 years ago

“Very good mannerisms from both receiving a phone call the morning before my delivery to say that I could receive my order that same day and the handling of contact free delivery was at its professional best and I was very pleased 😁 thank you”

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Posted 5 years ago

“THEY DID WHAT THEY SAID ON THE WEB SITE. VERY IMPRESSED MANY THANKS.ESPECIALLY IN THESE DIFFICULT TIMES.MANY THANKS KEEP WELL . SALLY CHELLEW”

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Posted 5 years ago

“Ordering very simple and delivery speedy couldn’t believe even with everything that is going on it came the following day thank you to Brunhild staf”

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Posted 5 years ago

“First time using click and collect short time from ordering to being told product was ready. Good system when at premises seen the system had been set up very quickly”

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Posted 5 years ago

“Excellent service. Really pleased with the product. First ever home clip of my golden doodle!”

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Posted 5 years ago

“I brought the hay for my gunieapigs. They love it! Nice hay smells good. Bag is packed solid can be tough to get it out but its very good hay so that doesnt matter to me.”

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Posted 5 years ago

“The team at Burnhill are always polite and helpful. They have been our supplier of choice for our horses for more than 10 years. Cannot thank them enough.”

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Posted 5 years ago

“Yes every please with the item and the service”

Helpful Report

Posted 5 years ago

Burnhills is rated 4.9 based on 6,256 reviews