Burnhills Reviews

Name: Burnhills
Rating: 4.90

4.9 Rating 6,242 Reviews

99 %

of reviewers recommend Burnhills

4.9

Based on 6,242 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Burnhills 5 star review on 23rd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“GREAT. KEEP UP THE GOOD WORK . THANKS AGAIN.”

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Posted 5 years ago

“Extremely impressed ! I ordered a 20 Kg sack of bran on one day and delivered the next . It was well packed.”

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Posted 5 years ago

“Clear website and used a reliable delivery service, will continue to use Burnhills.”

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Posted 5 years ago

“Fast delivery and a good price.”

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Posted 5 years ago

“Great fast service”

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Posted 5 years ago

“Very efficient service, friendly staff, great products. This is the first time I used online delivery and it was great!”

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Posted 5 years ago

“Arrived quickly - thank you!”

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Posted 5 years ago

“Very happy with service. Received goods within 24 hours of ordering on phone”

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Posted 5 years ago

“Excellent service. Will use again”

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Posted 5 years ago

“Good product. Speedy delivery”

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Posted 5 years ago

“Great friendly service would recommend”

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Posted 5 years ago

“I had not used Burnhills before. As I am having to self isolate getting fertiliser for the paddocks was proving difficult using local suppliers. So I found Burnhills on the internet and their helpful staff sorted a delivery of Suregrow which arrived 3 days later as promised. I can’t recommend the company highly enough. Give them a try you won’t be disappointed. Mrs G Surrey.”

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Posted 5 years ago

“Excellent click and collect service . I have been a customer for many years and will continue shopping with you as long as you keep going . Well done Burnills 👍”

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Posted 5 years ago

“My dog loves it very much”

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Posted 5 years ago

“So for the last 8 months I’ve been paying ridiculous prices to provide our two bunnies with the straw and hay they need. One of my friends recommended Burnhills as they do large bales and packs of what I need for a fraction of the cost! The first time I bought from Burnhills I went in to the shop and had a browse. The lady who served me was lovely and very helpful...I ended up leaving with a bale of straw but was also told of the other products they did. In the midst of all the Coronavirus drama I knew I needed to plan ahead for our bunnies. I went online and saw the hay I wanted was out of stock, so I set an alert and came offline. By morning I’d had an email alerting me it was back in stock. I ordered the hay and opted to collect. As a precaution, and to comply with social distancing, the collection email was very straight forward - ring on arrival and wait in your vehicle, someone will bring out your product. I literally waited no more than 5 minutes, and drove away happy with the product I needed which wasn’t only cheaper than what I’d usually buy but I lot more convenient too. Happy customer and shall definitely be returning.”

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Posted 5 years ago

“Lovely people, always helpful and friendly”

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Posted 5 years ago

“Great shop! Lovely helpful staff. Lots of choice, and good variety of stock. Whatever they don’t have they’re always happy to order. Don’t need to go anywhere else.”

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Posted 5 years ago

“A straightforward website, easy and simple to pay for goods and a prompt delivery through Royal Mail. I certainly would use Burnhills website store again.”

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Posted 5 years ago

“Very Good Staff always pleasant and accommodating Arrangements for the current crisis - spot on. Thank you”

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Posted 5 years ago

“Very good system, easy transaction online and good collection process, thank you”

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Posted 5 years ago

Burnhills is rated 4.9 based on 6,242 reviews