Burnhills Reviews

Name: Burnhills
Rating: 4.90

4.9 Rating 5,843 Reviews

99 %

of reviewers recommend Burnhills

4.9

Based on 5,843 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Write Your review

Tell us how Burnhills made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Burnhills 5 star review on 29th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered with ease. Delivered when expected. No problems at all. Will definitely use again.”

Helpful Report

Posted 3 years ago

“Ordered 2 but only sent one so postage made it expensive”

Helpful Report

Posted 3 years ago

“Pleased with quality”

Helpful Report

Posted 3 years ago

“Easy ordering and fast delivery”

Helpful Report

Posted 3 years ago

“good product at a reasonable price shame the meat content is no longer there - our problem is with the delivery firm of your choice DPD they went to the wrong house on the agreed date and had to return the following day”

Helpful Report

Posted 3 years ago

“Fish food delivered on schedule, on price, and quality looks ok. Fish will decide if otherwise! Will use Burnhills again”

Helpful Report

Posted 3 years ago

“Excellent service. Same day dispatch and next day delivery. Thank you!”

Helpful Report

Posted 3 years ago

“Quick delivery and realistic pricing”

Helpful Report

Posted 3 years ago

“Product great , price competitive although delivery quite expensive and therefore puts the price you pay into a different level. But on the plus side very quick.”

Helpful Report

Posted 3 years ago

“Always good value for money and helpful, cheerful staff.”

Helpful Report

Posted 3 years ago

“Easy to order & quick delivery”

Helpful Report

Posted 3 years ago

“Happy with the product and the delivery time table😎👍”

Helpful Report

Posted 3 years ago

“Good service,maybe a email with a estimated date that the product would have been in would have been nice”

Helpful Report

Posted 3 years ago

“Most helpful when we rang to see how the click and collect worked and how long the order would take to complete which was the. Same day”

Helpful Report

Posted 3 years ago

“Great service . No problems.”

Helpful Report

Posted 3 years ago

“Fast reliable and really friendly helpful staff, Click and collect during covid has been great also . Only thing that lets them down is there James Wellbeloved dog food is more expensive than all other retailers why I’m not sure as your losing business by having the price so high.”

Helpful Report

Posted 3 years ago

“Don't do reviews”

Helpful Report

Posted 3 years ago

“The first order I placed was taken over the phone but one item was out of stock. I was told to ring back in a few days when stock had been received. The other two item were in stock, and I collected it the following morning as discussed. I waited a couple of days and rang back, I was told I had to place the order on line and wasn’t given the opportunity to place the order over the phone.”

Helpful Report

Posted 3 years ago

“Good product and price, delivery costs are exorbitant”

Helpful Report

Posted 3 years ago

“Spot on service I actually missed the delivery day but recieved an E Mail same day to 'rearrange delivery for next day and product duly arrived at said time Many Thanks . Martin”

Helpful Report

Posted 3 years ago

Burnhills is rated 4.9 based on 5,843 reviews