Burnhills Reviews

Name: Burnhills
Rating: 4.90

4.9 Rating 6,242 Reviews

99 %

of reviewers recommend Burnhills

4.9

Based on 6,242 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Burnhills 5 star review on 23rd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rang through my order no problem then got message to say it was ready within an hour. Picked it up was loaded straight into my car. Brilliant service.”

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Posted 5 years ago

“Ordered one day delivered next day in these very difficult times, excellent service all round & very pleasant customer service guy,highly recommended!! :o)”

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Posted 5 years ago

“So speedy I could hardly believe it”

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Posted 5 years ago

“Usual polite banter, swift and efficient service even under the current circumstances. Thanks”

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Posted 5 years ago

“Always a fantastic service, love how well the staff have adapted during the Covid-19 crisis! Thank you all for the continued amazing service and cheerful staff!”

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Posted 5 years ago

“Great product and very fast delivery.”

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Posted 5 years ago

“Great service under difficult circumstances”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Excellent service, super fast delivery, will definitely use again. Thankyou”

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Posted 5 years ago

“I’m these difficult times (covid-19) I struggled to get dog food from my usual supplier. Burnhills had it in stock & it was with me in a few days. I will be using them from now on to purchase my dog food! Thank you.”

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Posted 5 years ago

“Fast, and unlike other traders have not hiked up their prices during this pandemic.”

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Posted 5 years ago

“Good and proffesional ervice even though these tough times were going through”

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Posted 5 years ago

“Great service what more do you want.”

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Posted 5 years ago

“We ordered from Burnhills at the height of the pandemic crisis and they were extremely helpful. They answered the phone, explained how to order online, and were there to help us pick up the item later that day. No complaints from start to finish. Many thanks.”

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Posted 5 years ago

“As ever, brilliant service - highly recommend!”

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Posted 5 years ago

“Exceptional service throughout the process from purchase to delivery”

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Posted 5 years ago

“Made an order, it was delivered quickly and accurately. What more can you ask of a company?”

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Posted 5 years ago

“Excellent product , easy to order and quickly dispatched..Very reassuring during these current uncertain times ..Definitely a company and product to recommend.”

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Posted 5 years ago

“Quick and efficient with email updates. Delivery was super quick!”

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Posted 5 years ago

“Excellant service .Gains 28 is a very good feed my dogs are thriving on it”

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Posted 5 years ago

Burnhills is rated 4.9 based on 6,242 reviews