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Modern UPVC Windows Reviews

4.9 Rating 11,429 Reviews

99 %

of reviewers recommend Modern UPVC Windows

Company Reviews

4.9

Based on 11,429 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01455 639739

Email:

info@modernupvcwindows.co.uk

Location:

Unit J Tungsten ParkMaple DriveHinckleyLeicestershire
Hinckley
LE10 3BE

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Modern UPVC Windows 5 star review on 3rd May 2024

Modern UPVC Windows 5 star review on 29th April 2024

Modern UPVC Windows 5 star review on 29th April 2024

Modern UPVC Windows 5 star review on 25th April 2024

Modern UPVC Windows 5 star review on 11th April 2024

Hugh Von Ravenhorst

Modern UPVC Windows 5 star review on 2nd April 2024

Modern UPVC Windows 5 star review on 19th March 2024

180

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't received the product yet but the website is easy to navigate and use, with pop up explanations when needed and all of the choices we required (like thumb turn locks and low threshold on doors). The price is good too. We visited the showroom (a little hard to find as it is shared with their sister customer - right at the back of the trading estate) to check the chosen colour and finish and the salesperson gave us some really good advice on design and fitting. So far, great!”

Posted 7 months ago

“Was so happy with my order in December that I have ordered some more windows. I would highly recommend!”

Posted 11 months ago

“Terrible service. Avoid at all costs if you want a decent service! Ordered 3 windows, they delivered all 3 windows with no beads whatsoever. They posted the beads to me a week later all packaged up in one bundle with no markings to show which bead went where in which window. Some of the beads were too short in length, some of the beads were missing altogether. Modern UPVC windows now want me to measure the windows and tell them what length the beads should be. What a joke of a company. The windows were delivered in February, and they are saying they cant send anyone out to measure the beads until April!! On two of the windows, the sashes are next to each other so the handles are right next to each other when closed, it is very clear that the handles do not align. Once again, they have offered me no help, other than to say someone will come and have a look in April!! AVOID AT ALL COSTS!!”

Posted 1 year ago

Good Morning Mr Franks, Thank you for taking the time to leave your review; I am so sorry to hear that you have experienced these issues. To provide some context, our stock of triple glazed bead was delayed arriving to us and the operational decision was made to not delay your entire order for this so as not to disrupt your installation. I understand that when you did receive your bead, via courier that it was mis-sized and incomplete which we fully acknowledge is unacceptable and an issue that has been raised with the factory and a subject of discussion during our Quality Control meeting. I can assure you though that we do take these complaints seriously and I am happy to say that they are infrequent. Our Customer Services Supervisor, Jake did telephone you last week to discuss these issues which I hope reflects our commitment to resolving things for you; customer satisfaction is of paramount importance to us. Our technician will be with you tomorrow to measure accurately for all your bead lengths and re-align your handles, and of course we are here to discuss anything further if required. Kind Regards Modern UPVC Windows.

Posted 1 year ago

“Just placed an order for french doors. I found the staff very helpful and approachable even after many calls and emails. Thankyou!”

Posted 1 year ago

“Great website and relly helpful staff when we needed to call to clarify about the spacer bars. Thanks!”

Posted 1 year ago

“Complete service with a quality product at a fair price”

Posted 1 year ago

“Really good website easy to use”

Posted 1 year ago

“I spent hours looking for a composite door and finally came across Modern UPVC Windows, their range was extensive and the website was easy to navigate. The door options allowed to me obtain exactly what we needed and the ordering process was quick. The free delivery was a real bonus and I will certainly be recommending this company to my friends.”

Posted 1 year ago

“Great website. Very easy to use and select the various options for my door and window. It's great that there are recommendations and some of the sizes calculate for you. This is the 3rd time I have used the site and bought from here.”

Posted 1 year ago

“Excellent website, very easy to use and great prices. Would recommend. Easy to build your windows and doors and specify them with lots of information.”

Posted 1 year ago

“Very easy to order but that is only one good thing about this company...... The delivery took around 4 weeks which was not a problem for me. The windows have been delivered with many defects such as scratched glass panes, a faulty opening mechanism, the sashes on the corners were sharp/uneven and the seal damaged. Contacting the company was very frustrating as they asked the same questions a few times. It looks like people who work over there don't know what's going on. Not all faulty items have been collected and I have been asked what has been collected and what I have etc. I managed to get replacements after another few weeks which have been delivered in worse condition than the original ones ( worse visual defects... scratched glass panes, also the glass panes were smaller than original ones.....). So my 30 years old windows looked better than these new ones. By the company's terms and conditions, they can send you goods with cosmetics defects "We will not accept a return of any goods for minor blemishes and cosmetic defects.” I have paid for new windows which should be delivered without any defects. I have been offered more replacements and an engineering visit however I was unable to wait another few weeks. Please remember that you have to give a seller at least one chance to rectify any problems and later under customer rights (Under the Consumer Rights Act 2015 goods you supply must be of satisfactory quality.) you can ask for a refund. It was very difficult to return my order but thanks to Citizens Advice and bank credit card protection I managed to do it. I would not recommend this company to anyone.”

Posted 1 year ago

“Ordered 3 a few years ago great product with fast delivery Ordered another today 26/07/2022”

Modern UPVC Windows 5 star review on 26th July 2022

Posted 1 year ago

“Very easy to follow ordering online and fantastic product”

Posted 1 year ago

“Although only a DIY fitter I have used many different companies over the years until I found Modern UPVC Windows, now I just go straight to them for the best quality I have found and a price that is hard to beat.”

Posted 1 year ago

“Exceptionally easy to use website I have basic computer knowledge but easy design and product detail makes viewing and ordering a pleasure others need to implement this process .great customer service and all with a great pricing structure thank you.”

Posted 1 year ago

“Very user friendly website and helpful staff. 5 stars”

Posted 2 years ago

“Refreshing to have such an easy to use tool for sizing and specifying doors and windows online. All other sites just seem so confusing and do not appear to offer the same options as Modern UPVC Windows.”

Posted 3 years ago

“Everything was fine until the order was delivered. No beading in the door, this was only noticed once the old door was removed, so i'm left with a no glass in some large sliding doors. Also didn't send trickle vents for the door. No apology or even an acknowledgement of their mistake. Also no idea when/how long it will take to send the beading. Nice website, but overall not impressed.”

Posted 3 years ago

“Good website and easy follow, and good a company will let you purchase doors and windows without trying to get you to use there fitters only.”

Posted 3 years ago

“just made second order, clear and easy ordering at a good price and good quality windows”

Posted 3 years ago

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Modern UPVC Windows is rated 4.9 based on 11,429 reviews