Modern UPVC Windows Reviews

Name: Modern UPVC Windows
Address: Unit J Tungsten ParkMaple DriveHinckleyLeicestershire, Hinckley
Rating: 4.89

4.9 Rating 11,365 Reviews

99 %

of reviewers recommend Modern UPVC Windows

Company Reviews

Metrics

Info

4.9

Based on 11,365 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455 639739

Email:

info@modernupvcwindows.co.uk

Location:

Unit J Tungsten ParkMaple DriveHinckleyLeicestershire
Hinckley
LE10 3BE

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Modern UPVC Windows 5 star review on 11th April 2024

Hugh Von Ravenhorst

Modern UPVC Windows 5 star review on 2nd April 2024

Clive Buxton

Modern UPVC Windows 5 star review on 19th March 2024

Philip Langman

176

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“seems ok at point of order yet to have the product for a proper reveiw”

Helpful Report

Posted 1 week ago

“Great service and advice delivery on time today helpful driver product a back door was correct to spec quality of product was first class the door is now fitted looks and locks great I would recommend this company and products Retired industrial and automatic door engineer”

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Posted 1 month ago

“Quick and easy to order the price was acceptable as well”

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Posted 1 year ago

“i ordered all windows but forgot to order back door which i understand is my fault but doing building work and gotta think miles ahead .. but they wouldn't honour my 5% discount or up grade lock for back door ,which i have just ordered to match windows ,and only deliverd half windows without prior notice !very disappointing”

Helpful Report

Posted 1 year ago

Good Morning Richard, Thank you for taking the time to leave your review, I am sorry to see that your experience with us hasn't been as smooth as we would hope. I have taken the time to look into this, and I am not sure of why we weren't able to give you prior notification of the 6 missing frames on your order. This is most unusual and any stock shortages are normally notified to the customer in advance so I can only offer my sincerest apologies. I am pleased to see that we delivered the missing items relatively quickly afterwards though. In relation to your second order (your forgotten door), our policy is that the additional 5% discount can only be applied to single orders over £5,000 (which you did receive on your November 2022 order), and as your door order was 5 months after this, we would not be able to extend the discount. However, in light of the communication error from last year, I would be happy to refund 5% back to you for your composite door on this occasion as a gesture of goodwill. This will be credited directly back to your original payment card. Kind Regards Katy Modern UPVC Windows.

Posted 1 year ago

“easy to navigate”

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Posted 1 year ago

“Very informative website, looking forward to receiving the items in the 5 weeks quoted, thereafter I'll be able to score the product and service. For now, I'll give 3.”

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Posted 1 year ago

“aluminum doors good quality UPVC windows shambles”

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Posted 1 year ago

“comprehensive info and ordering method. Just ordered so can't give more than 3 stars.”

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Posted 2 years ago

“Simple order process, with a wide range of options and very competitive prices”

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Posted 2 years ago

“I have been dealing with Modern upvc Windows for last 4 years. I am very happy with service and quality of product. I will recommend and keep using them forever. Thank you the Team.”

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Posted 2 years ago

“Very happy with UPVC MODERN WINDOWS. Used more than once.”

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Posted 2 years ago

“Good prices. Good quality items. The downside is the problem getting rosewood stock to customers in reasonable time.”

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Posted 3 years ago

“I was asked to provide this review straight after making orders online. I have to wait for the windows to be delivered in a few weeks time to find out about the quality of the windows. However, the ordering process online is very easy. The instructions are clear. All the information I need is provided online.”

Helpful Report

Posted 3 years ago

“Customer service was excellent, website is very easy to use. The delivery guy was very helpful and was a ray of sunshine. Unfortunately the quality of the work wasn't great. The door lock is very tight to turn, it gets stuck at a certain point and requires a lot of force. One of the double glazed windows for the sliding door has glue or another substance scratched across several inches of the inside of the window so cannot be removed.”

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Posted 3 years ago

“Asked to write a review immediatey on completion of the payment process. The payment process was very good - i paid it. When my order turns up, I will write a review for the company.”

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Posted 3 years ago

“The frames are good once all the drainage cut outs are cleaned of debris. The glazing looks good but on closer inspection edge spacers are not straight so quality control lacking.”

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Posted 3 years ago

“the site is very good, the price is good, but the customer service are not good”

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Posted 3 years ago

“Discount is confusing even for staff. (spoken to Steve) Offering free upgrade for yale lock system over £2500 spent but website advises to choose standard lock so upgrade will be free. However no option for choose basic locks only yale. So I paid for the more expensive yale locks and get a free upgrade from yale to yale which means no discount. Staff could not sort it out”

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Posted 3 years ago

“Disappointed to be told that the lead time was currently 8 weeks only after I had placed the order.”

Helpful Report

Posted 3 years ago

Dear Martin, We are very sorry for our longer than usual lead times but this is simply due to the high demand we have been experiencing lately. Our website clearly states our lead times on both the Homepage and the Delivery page so I'm sorry if you missed these. I am sorry for any inconvenience caused.

Posted 3 years ago

“Recieved my windows today, I wasn't in to check them once over, the the corner shadow groves of the external part of the windows haven't been cut flush, it's rough plastic sticking out and is a massive eye sore, it's all over the place, I'm not sure if it's a quality control thing or them rushing to get windows out to customers. I can't even trim them back myself as I've gone for grey and cutting them flush will show the white underneath. My first time using this company and I won't be using them again.”

Helpful Report

Posted 3 years ago

Modern UPVC Windows is rated 4.9 based on 11,365 reviews