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BreakerLink Reviews

4.7 Rating 6,805 Reviews

95 %

of reviewers recommend BreakerLink

Company Reviews

4.7

Based on 6,805 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About BreakerLink:

BreakerLink is a Free Car Parts Finder service formed in 2002 to assist public and trade customers to locate new and recycled car parts for any vehicle. BreakerLink is linked to 100s of independent part suppliers across the UK and Ireland.

Enter your request, compare quotes and then purchase from the independent supplier with delivery available to your door. Suppliers provide a majority of parts with a 1 month guarantee and some often longer.

BreakerLink 5 star review on 13th November 2023

BreakerLink 5 star review on 17th May 2022

BreakerLink 5 star review on 8th September 2021

BreakerLink 5 star review on 9th July 2021

BreakerLink 5 star review on 5th February 2021

BreakerLink 5 star review on 5th February 2021

BreakerLink 5 star review on 16th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did not receive my parcel 📦 I am waiting for my refund”

Posted 7 months ago

Thank you for your comment. We are sorry to hear you experienced a problem with a member. As our members are independent companies, your purchase would have been directly through them and not through ourselves. However, if you contact us direct via the Contact Us page on our website, then select Complaint from the list and complete the online form we can look into this further for you. Thank you. BreakerLink

Posted 7 months ago

“The mirror plastic was in poor condition. There was a photo sent which was not clear if was a minor scuff or a deeper scuff. On the phone I was told was just a minor scuff, but wasn't very honest. The black base was also deeply scratched which was told was no damage to. I would have returned this if it wasn't for an old man who damaged my cars bill. It works well but I will need to take to a body shop to get it repaired. I clearly wasn't happy with the honestly in this purchase.”

Posted 8 months ago

“Ordered an electrically adjustable door mirror and received a non electrical one but at least it was the correct colour.”

Posted 10 months ago

“not breaker links fault tbh but a supplier sent me half the order and has stop responding to my messages 3 day delivery is now running into 2 weeks”

Posted 11 months ago

Thank you for your comment. We are sorry to hear you experienced a problem with a member. As our members are independent companies, your purchase would have been directly through them and not through ourselves. However, if you contact us direct via the Contact Us page on our website, then select Complaint from the list and complete the online form we can look into this further for you. Thank you. BreakerLink

Posted 11 months ago

“Paid for the part and was then told via text that it’s not available, contacted the seller 4 times over 2 weeks and still no refund. Very poor service or scam not sure which on yet!”

Posted 11 months ago

Thank you for your comment. We are sorry to hear you experienced a problem with a member. As our members are independent companies, your purchase would have been directly through them and not through ourselves. However, if you contact us direct via the Contact Us page on our website, then select Complaint from the list and complete the online form we can look into this further for you. Thank you. BreakerLink

Posted 11 months ago

“If I am rating the idea? It's brilliant 😀 If I am rating the supplier not so good. Fast response to my request , no problem. It transpired they had sent the WRONG side seat belt not evident until garage had installed it. I needed it to get car through MOT so it had to do. On contacting the company concerned was told to return. This causes an issue for me. One hours labour to remove, who knows how much to post and another hours labour to replace. That's if they sent the correct replacement! Basically the company don't want to know. If it had been my mistake fair enough, but it wasn't.”

Posted 1 year ago

“I ordered a front passenger door latch for my hyundai and was told it would be delivered within 2 days after waiting for a week I phoned and was told someone would phone me back no one did I phoned again 2 days later to be told someone would phone me back within the hour no one did so a few days later I phoned again this was 2 weeks after I had ordered the part and a nice chap asked me to hold the line while he found out what was going on he came back on the line and asked if I paid by card then asked me to hold again when he came back on the line he said the part they were going to send out was damaged a craked so they would refund my money I think this is bad business as they could have told me that the first time I phoned”

Posted 1 year ago

Thank you for your feedback. Mostly all suppliers quote customers for items that are still attached and fitted to the donor vehicle. Once an order is taken and confirmed the item is removed, checked and tested and then dispatched to the customer. If the item was found to be damaged or not fit for purpose then a refund would be issued. We will advise the supplier of the delay in dealing with your order/refund to ensure a faster resolution in the future. Regards BreakerLInk

Posted 1 year ago

“Still waiting on delivery??”

Posted 2 years ago

“We still not yet received the part. Ref:BL4233651”

Posted 4 years ago

“Completely wrong tow bar sent”

Posted 4 years ago

“I am very disappointed for using this, I have ordered a part and it’s been 8 days and still was not delivered.”

Posted 4 years ago

“I already made a review. Sorry if you weren't too pleased about it. Just saying the facts!”

Posted 4 years ago

“Items ordered and paid for with promise of that day delivery. Nine days and three phone calls later the items arrived. Given the abysmal weather we are currently experiencing delays might be expected on items which had to be recovered from a breakers yard, but not promises of delivery which were not kept.”

Posted 4 years ago

“Still not got my part, over a week later”

Posted 5 years ago

“Disappointed that I have not received and response or delivery date from the seller.🤔🤔 At the minute I give 2 stars.”

Posted 5 years ago

“useless supplier sent wrong part not even tyhe same part no been trying for 2hours tyo get intouch with them but no joy”

Posted 5 years ago

“Was initially very impressed with BreakerLink. But system has issues. Order arrived as expected but product was unusable. Seatbelt replacement, but am told if car seatbelt came from a car that has been in an accident, it is "shot", and cannot be reused safely. I purchased 3 seatbelts, all " shot". Don't see the point in selling something that is not fit for purpose!”

Posted 5 years ago

Thank you for your comment. We are sorry to hear you experienced a problem with a member. As our members our independent companies, your purchase would have been directly through them and not through ourselves. However, if you contact us direct via the Contact Us page on our website, then select Complaint from the list and complete the form we can look into this further for you. Can you also confirm you have returned the items to the supplier as unfit for purpose. Thank you. BreakerLink

Posted 5 years ago

“As of yesterday afternoon the parts had not arrived at the garage. I need to have my MOT done asap!”

Posted 5 years ago

“Ordered last wed still waiting”

Posted 5 years ago

“I ordered the parts I required with great satisfaction from the breakers who dispatched the paid for items, but he does not know where the parts are as he cannot track delivery with the courier used and the parts have not arrived yet a week after payment.”

Posted 5 years ago

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BreakerLink is rated 4.7 based on 6,805 reviews