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BreakerLink Reviews

4.7 Rating 6,805 Reviews

95 %

of reviewers recommend BreakerLink

Company Reviews

4.7

Based on 6,805 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About BreakerLink:

BreakerLink is a Free Car Parts Finder service formed in 2002 to assist public and trade customers to locate new and recycled car parts for any vehicle. BreakerLink is linked to 100s of independent part suppliers across the UK and Ireland.

Enter your request, compare quotes and then purchase from the independent supplier with delivery available to your door. Suppliers provide a majority of parts with a 1 month guarantee and some often longer.

BreakerLink 5 star review on 13th November 2023

BreakerLink 5 star review on 17th May 2022

BreakerLink 5 star review on 8th September 2021

BreakerLink 5 star review on 9th July 2021

BreakerLink 5 star review on 5th February 2021

BreakerLink 5 star review on 5th February 2021

BreakerLink 5 star review on 16th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“SCAM WARNING BEWARE!!! I've just been scammed having used this site and now can't get through to anyone for help or advice. I used Breakerlink in good faith to buy a wing mirror... I was then sent 3 companies to buy the part and I messaged them through BreakerLink and paid as Breakerlink advised. The part didn't arrive and I now see the company has 'now left' breakerlink and can't be contacted. Looking at the info on Breakerlink site they take no responsibility for this and just say contact the company direct - which I can't as I used Breakerlink to contact them. It would be great if BreakerLink can contact me to help with this (ref: BL4352697) ... I don't expect they will but will update this post if they do. MY ADVICE - BEWARE OF USING THIS SITE.”

Posted 3 years ago

Thank you for your comment. We are sorry to hear you experienced a problem with a previous member. As all members are independent companies, your purchase would have been directly through them and not through ourselves. However, we have now sent you a direct message detailing all of the suppliers contact information and further advice if have no success with the supplier. Thank you. BreakerLink

Posted 3 years ago

“Been scammed Absolutely gutted Conmen , sorry women from Blackburn Gutted”

Posted 4 years ago

Thank you for your comment. We are sorry to hear you experienced a problem with a member. As our members are independent companies, your purchase would have been directly through them and not through ourselves. However, if you contact us direct via the Contact Us page on our website, then select Complaint from the list and complete the online form we can look into this further for you. Thank you. BreakerLink

Posted 4 years ago

“Hi, I used to use BreakerLink a lot but then changed my line of work, just resentley ive needed two lots of parts, and to be truthful I was shocked at the information returned to me??????? Full exhaust shogun sport £295 used condition ? There only £169.90 new, free post and guaranteed ? This morning another shocker?????? Near side break calliper not complete just the sadle which holds the pistons for shogun sport £185 used condition ? They are 89.98 new, free post and guaranteed? Wot has happened to this site? Please it used to be realistic and cash friendly I used to recommend to a lot of my friends. I’m sorry unless you set some kind of price guidelines or have som systems in place you will find yourself out priced by close competitors. Disappointed Jayson Cran”

Posted 5 years ago

Thank you for your review. Sorry that you feel disappointed this time around. We have managed to find your exhaust request but cannot find any request for a brake caliper under your name? All of our suppliers are independent companies who hold their own stock and set their own pricing so unfortunately we have no control over the figures quoted. There is a good chance that the supplier mentioned is not aware of the new part prices so has over estimated on this occasion. Please feel free to resend your request as other suppliers may quote you as stocks change daily. Regards BreakerLink

Posted 5 years ago

“Company concerned when there was a problem with what had been sent was ver unhelpful”

Posted 7 months ago

Thank you for your comment. We are sorry to hear you experienced a problem with a member. As our members are independent companies, your purchase would have been directly through them and not through ourselves. However, if you contact us direct via the Contact Us page on our website, then select Complaint from the list and complete the online form we can look into this further for you. Thank you. BreakerLink

Posted 7 months ago

“Really easy to use, saves hours of trawling through websites yourself”

Posted 3 years ago

“Simple to use, takes the effort out of finding used parts! Very quick responses and I found exactly what I was looking for. I will use BreakerLink again without hesitation.”

Posted 3 years ago

“Very efficient, had the part I needed.”

Posted 3 years ago

“very pleased with product,communication and delivery would certainly use again”

Posted 3 years ago

“Sent wrong part then refused to refund”

Posted 4 years ago

Thank you for your comment. We are sorry to hear you experienced a problem with a member. As our members are independent companies, your purchase would have been directly through them and not through ourselves. However, if you contact us direct via the Contact Us page on our website, then select Complaint from the list and complete the online form we can look into this further for you. Thank you. BreakerLink

Posted 4 years ago

“I found BreakerLink ‘s service first class , however I can’t say the same for the companies they link you to. I needed a parcel shelf for my RangeRover , the first company sold me the item , then refunded my money when they realised they didn’t actually have it. The second company sent me photos of the item which I paid for but I never received it and now won’t answer my correspondence or refund my money. So although I’d recommend BreakerLink I’m not sure I’d trust any of the companies they link you to.”

Posted 4 years ago

“Breakers advertising parts taking payment then no contact and refunding 1 week later ingnoring my phone calls”

Posted 5 years ago

Thank you for your review. Most used items being offered via our system are still located on the donor vehicle and are only removed once an order is placed. Items are checked and tested during removal process so if an item is found to unfit for purpose the supplier will refund any customer straight away. In this instance it appears the supplier has simply forgotten to notify you of the refund. Regards BreakerLink

Posted 5 years ago

“I am impressed at how easy it is to use this site and how quickly I received a quote. Alas I am unimpressed with the supplier (BELLALLURE LTD T/A ECO CAR PARTS). I sent them a message requesting an image of the part and requesting further information and gave them a couple of days to answer. I then rang them to ask for the same information and they said they would check and get back to me which they haven't. I have now resent my request.”

Posted 7 years ago

“Nothing but stress and hassle, Bawtry Motor Spares is the company to watch out for they grind off part numbers (very dodgy). Gearbox was not as described had to take legal action to get refunded, but I'm still out of pocket cause I had to organise and pay for the return which I never got back. NEVER AGAIN AVOID.”

Posted 8 years ago

“Part faulty, returned to supplier at my cost, repeatedly promised refund as had no alternative part, however no refund provided, avoid !”

Posted 8 years ago

Dear Ian, Thank you for your comment. We are sorry to hear you experienced a problem with a member. If you contact us direct via the Contact Us page on our website, then select Complaint from the drop down box and complete the form we can look into this further for you. Thank you BreakerLink

Posted 8 years ago

“Excellent service”

Posted 4 months ago

“Great site and so easy to use I have used the site a few times and always found it first class and would highly recommend it”

Posted 4 months ago

“I was pleased to find the spare part I needed via Breakerlink, and it was local. Once fitted, it has cured the fault that had been driving my father mad. Thank you.”

Posted 4 months ago

“Very satisfactory service although a delay in supplying one item occurred; albeit resolved without becoming an issue. RW”

Posted 5 months ago

“Very good customer service. Fast, efficient and great communication. Highly recommended.”

BreakerLink 5 star review on 13th November 2023

Posted 5 months ago

“Excellent service will use again.”

Posted 5 months ago

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BreakerLink is rated 4.7 based on 6,805 reviews