I ordered a front passenger door latch for my hyundai and was told it would be delivered within 2 days after waiting for a week I phoned and was told someone would phone me back no one did I phoned again 2 days later to be told someone would phone me back within the hour no one did so a few days later I phoned again this was 2 weeks after I had ordered the part and a nice chap asked me to hold the line while he found out what was going on he came back on the line and asked if I paid by card then asked me to hold again when he came back on the line he said the part they were going to send out was damaged a craked so they would refund my money I think this is bad business as they could have told me that the first time I phoned