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BreakerLink Reviews

4.7 Rating 6,810 Reviews

95 %

of reviewers recommend BreakerLink

Company Reviews

4.7

Based on 6,810 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About BreakerLink:

BreakerLink is a Free Car Parts Finder service formed in 2002 to assist public and trade customers to locate new and recycled car parts for any vehicle. BreakerLink is linked to 100s of independent part suppliers across the UK and Ireland.

Enter your request, compare quotes and then purchase from the independent supplier with delivery available to your door. Suppliers provide a majority of parts with a 1 month guarantee and some often longer.

BreakerLink 5 star review on 13th November 2023

BreakerLink 5 star review on 17th May 2022

BreakerLink 5 star review on 8th September 2021

BreakerLink 5 star review on 9th July 2021

BreakerLink 5 star review on 5th February 2021

BreakerLink 5 star review on 5th February 2021

BreakerLink 5 star review on 16th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am still waiting for the part I ordered. According to A1 German Breakers delivery was supposed to be within 2,(Two) days. I ordered the part on the 11/09/2018 and they can't tell me when the part was despatched. Very poor service from both parties!!”

Posted 5 years ago

“Not recieved the C2 roof strips yet! I did get a telephone call last week telling me they were on there way.....”

Posted 5 years ago

Thank you for your message. We are sorry to hear you have not received your item yet. As our members our independent companies, your purchase would have been directly through them and not through ourselves so you will need to contact the supplier directly for an update on delivery. Regards BreakerLink

Posted 5 years ago

“I ask for a blue door with paint code ,they say they have it you ring to pay and they say only have it in other colours.”

Posted 5 years ago

“Ordered parts on a Tuesday a week later and still no parts”

Posted 5 years ago

“after a few phone call about the part and being told it was on it's way I had a call from the supplier to be told that they could now not supply the the part. A full refund given.”

Posted 5 years ago

“We had our part delivered on time .However it was not a direct match for our car and would of cause us a lot of problems in re wiring .I contacted the supplier. But they have not had the courtesy to even make any attempt to reply.”

Posted 6 years ago

“To be honest We phoned the company to see if we could pick up the boot carpet for the BMW to save on the postage - we arrived from Orpington to Brentwood on Saturday 21st April to be told that the carpet was at there other branch They said they would post it which they did after we paid the £150.00 - we received it on Monday but to be honest the carpet doesn't fit that great and also is so dirty but we couldn't find one anywhere else so we will keep it for now £150 was expensive considering it doesn't fit properly and how dirty it was”

Posted 6 years ago

“part not arrived yet”

Posted 6 years ago

“Placed order on Monday 19th, 2-3 days estimated delivery. chased up by phone on Friday morning, promised that delivery would be that day, Now Sunday no seat belt. Poor service by any measure.”

Posted 6 years ago

“Had contacted the dealer and paid for a wing mirror, was told, they didn't have the colour I had contacted them about. Which was fair enough, so, picked another colour close to the one I wanted and spiders for it. Only to be called back 5mins later and told, they didn't have any wing mirrors, as the one I ordered was reserved for someone else and that my money was not taken from my card.”

Posted 6 years ago

“only one company got back to me and in the end they returned my money as they found the parts were corrieded”

Posted 6 years ago

“Both times you've given me dealers with availability it's turned out to be the wrong item”

Posted 6 years ago

“I have been trying to source a simple part for my car. I have received quotes for this part and in two cases have paid for it using Paypal. The first breaker accepted the order but then spent 2 months giving me reasons why the part was on the way. Last week I gave up on this provider and subsequently found out that he had been delisted from breakerpoint. The second supplier said he had the part but in the wrong colour. The third attempt said he had the part, I paid for it and was expecting it Monday. On Monday afternoon I got a notice that Paypal had received a refund from this supplier. I had to ring up and ask why. Oh, it was sold they said. Well it wasn't when I paid for it! So here I am looking for the same part for the 4th time. Not Good. At all.”

Posted 6 years ago

Thank you for your comment. We are sorry to hear you have been experiencing problems with some of our members. As most of our suppliers deal in used items which are still attached to a vehicle in their compound, it tends to be that that item being offered is the only item available and can be found to be damaged on removal or the incorrect colour but, in some cases are still offered to the customer as items can be resprayed etc. We can see you have a current request placed on our service so we hope one of our suppliers will be able to help you on this occasion as stock changes on a daily basis. Regards BreakerLink

Posted 6 years ago

“not yet here”

Posted 6 years ago

“ordered on 27/12/17 now 2/I/18 and still no delivery”

Posted 6 years ago

“I did not recive my item wich i bought until now way and when it will arraive”

Posted 6 years ago

“1/2 day delivery took 10 days after 3 days trying to order!”

Posted 6 years ago

“I was sent the wrong part, so when I phoned up about it I was told to send message to long life parts. still awaiting result.”

Posted 6 years ago

“Still waiting on price for lockservice terrible”

Posted 6 years ago

“not received the part yet. Guy on phone was uncommunicative, and did not offer any information about dispatch time table, also ignored a question I asked him. I want my part, it is now over a week since ordering.”

Posted 6 years ago

Thank you for your comment. We are sorry to hear you experienced a problem with a member. As our members our independent companies, your purchase would have been directly through them and not through ourselves. However, if you contact us direct via the Contact Us page on our website, then select Complaint from the drop down box and complete the form we can look into this further for you. Thank you. BreakerLink

Posted 6 years ago

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BreakerLink is rated 4.7 based on 6,810 reviews