Name: BreakerLink
Rating: 4.70

“The item I received was not in the condition I was told it would be in, I phoned up to get it sent back to the company only for the man on the phone to start shouting at me and being very abusive. I was left with no choice but to go through trading standards and i am considering my legal options.”

Helpful Report

Posted 8 years ago

Thank you for your comment. We are sorry to hear you experienced a problem with a member. As our members our independent companies, your purchase would have been directly through them and not through ourselves. However, if you contact us direct via the Contact Us page on our website, then select Complaint from the drop down box and complete the form we can look into this further for you. Thank you. BreakerLink

Posted 8 years ago

“Part has not arrived yet.”

Helpful Report

Posted 8 years ago

Thank you for your comment. We are sorry to hear you experiencing a problem with a member. As our members our independent companies, your purchase would have been directly through them and not through ourselves. However, if you contact us direct via the Contact Us page on our website, then select Complaint from the drop down box and complete the form we can look into this further for you. Thank you. BreakerLink

Posted 8 years ago

“The part I paid for was broken when they removed it so I had to have a refund, I am now trying to find the part I need somewhere else”

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Posted 8 years ago

“I paid through pay pal for door seal for Vauxhall corsa .i have not heard anything from seller so I be contacting PayPal.”

Helpful Report

Posted 8 years ago

Thank you for your comment. We are sorry to hear you are experiencing a problem with a member. As our members our independent companies, your purchase which you paid for on Friday 16th Dec would have been directly through them and not through ourselves. However, if you contact us direct via the Contact Us page on our website, then select Complaint from the drop down box and complete the form we can look into this further for you. Thank you. BreakerLink

Posted 8 years ago

“12/12/15 Having placed an order for a car radio with Oldham Autos Ltd against a quotation Ref No BL3049712 to date now the 12/12/16, I still have not received the radio some 52 days from when I paid the amount requested. I wait with interest as I am now going to asked for my money back Roy Phelps”

Helpful Report

Posted 8 years ago

Thank you for your comment. We are sorry to hear you experienced a problem with a member. As our members our independent companies, your purchase would have been directly through them and not through ourselves. However, if you contact us direct via the Contact Us page on our website, then select Complaint from the drop down box and complete the form we can look into this further for you. Thank you. BreakerLink

Posted 8 years ago

“i was told that an lexus is200 front passenger wing was the same as the is300 wing that i was looking for!! £90 lighter in my pocket and they are not same! had to cut brackets and do some twisting and bending and eventually got a rough fit out of it...cheers guys!!”

Helpful Report

Posted 8 years ago

“I order my part 7 days ago till now no sinextra off it as I have been promise 3.4 working day.”

Helpful Report

Posted 8 years ago

Thank you for your comment. We are sorry to hear you experienced a problem with a member. As our members our independent companies, your purchase would have been directly through them and not through ourselves. However, if you contact us direct via the Contact Us page on our website, then select Complaint from the drop down box and complete the form we can look into this further for you. Thank you. BreakerLink

Posted 8 years ago

“2 weeks later - paid but no parts - 2 weeks still waiting on Oldham Autos”

Helpful Report

Posted 8 years ago

“Not happy got the part not the right one they said would forward right part after a week of saying on way suddenly they haven't even got part promised money back an they would have part collected nothing only money will be put in bank by5 o'clock today an part sorted to be collected”

Helpful Report

Posted 8 years ago

Thank you for your comment. We are sorry to hear you experienced a problem with a member. If you contact us direct via the Contact Us page on our website, then select Complaint from the drop down box and complete the form we can look into this further for you. Thank you. BreakerLink

Posted 8 years ago

“car part purchased I was told bootlid was dark grey and in perfect condition . when it arrived the colour was silver and had a large dent. when I questioned it on the phone to supplier.I received an abusive reply and was told not to phone again and the phone was cut off .the person was named Glyn.”

Helpful Report

Posted 8 years ago

Thank you for your comment. We are sorry to hear you experienced a problem with a member. If you contact us direct via the Contact Us page on our website, then select Complaint from the drop down box and complete the form we can look into this further for you. Thank you. BreakerLink

Posted 8 years ago

“My parts did not arrive after I had brought them and it's states delivery within 2 days. I phoned them twice and they promised on both occasions they would arrive but they did not after a week. A real poor experience stay well clear is my advice.”

Helpful Report

Posted 8 years ago

Thank you for your comment. We are sorry to hear you experienced a problem with a member. If you contact us direct via the Contact Us page on our website, then select Complaint from the drop down box and complete the form we can look into this further for you. Thank you. BreakerLink

Posted 8 years ago

“I bought and paid for a tow bar through site 2 weeks ago today. The breaker is 30 miles from my home. I have still not received the tow bar. This has got to be the worst service ever. I have got goods from CHINA quicker than this. This became my tow bar from the moment I paid. I want my tow bar but no one seems to know where it is. Maybe you can find out.”

Helpful Report

Posted 8 years ago

Thank you for your comment. We are sorry to hear you experienced a problem with a member. If you contact us direct via the Contact Us page on our website, then select Complaint from the drop down box and complete the form we can look into this further for you. Thank you. BreakerLink

Posted 8 years ago

“Part ordered, paid for, 2-3 days delivery promised. no show after 7 days . Emailed- no reply. Rang and was told out of stock. Thanks a bunch!”

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Posted 8 years ago

“First 2 quotes i recieved showed up as £350 an £500 but when i rang them...both quotes ended up bein 679 an 959. Nothing close to the quotes given..”

Helpful Report

Posted 8 years ago

Thank you for your review. Unfortunately as our suppliers are independent companies we have no control over their prices. It is very unusual for prices to change however it does sometimes happen if the supplier doesn't have as much information as necessary on the original request placed to confirm the item they have in stock is correct. We are sorry for any confusion or inconvenience that may have been caused by our suppliers.

Posted 8 years ago

“Never received part”

Helpful Report

Posted 8 years ago

Thank you for your comment. We are sorry to hear you experienced a problem with a member. If you contact us direct via the Contact Us page on our website, then select Complaint from the drop down box and complete the form we can look into this further for you. Thank you. BreakerLink

Posted 8 years ago

“I have been fobed of for the last 3 weeks on deliver dates by 2 companies that have quoted for parts. The first promised an engine within a week and it turns that they never released it from their yard. The second after they promised it would be here Thursday last week after booking it on the Tuesday.with much reluctance now after me calling them and them not replying have now informed me that they after sending an email to the garage on Saturday that it would be their Thursday. I have been without my vehicle for nearly a month due to their lies and ignorance.”

Helpful Report

Posted 8 years ago

Thank you for your review. We can see by our records that you placed your first request via our system on the 19th July for the item you were after and received numerous quotes from our independent suppliers. Once you have selected a quote from a supplier and gone ahead with the purchase the transaction is between yourself and the supplier as here at BreakerLink we do not supply the items but are just the parts finder service. We are sorry to hear you have experienced these problems and if you go to our website and select contact us and choose complaint and fill in the online form we will try and speed up the supply of your item if possible.

Posted 8 years ago

“We ordered 3 parts from Bellalure Ltd t/a Eco Car parts on 16 June 2016. They contacted us to say they had broken one of the parts and that they would refund us the £100.00. We have contacted them twice now and they have not refunded the money. So I would think very carefully before using this company in future.”

Helpful Report

Posted 8 years ago

Thank you for your comment. We are sorry to hear you experienced a problem with a member. As our members our independent companies, your purchase would have been directly through them and not through ourselves. However, if you contact us direct via the Contact Us page on our website, then select Complaint from the drop down box and complete the form we can look into this further for you. Thank you. BreakerLink

Posted 8 years ago

“This breakers yard are a load of conmen, in my initial enquiry in early June I stated that the part MUST come from an 1800cc Zetek engine or it would not fit. I included this information on my order and Still they sent me the part from a 1600cc Zetek engine which obviously did not fit. I then contacted Mr Wayne Corless of Metro Metal Recyclers, Riversdale Mill, Hacken Lane. Bolton, Lancs. BL3 1SJ in July Who assured me the problem would be sorted out. It is now the 25th July and although I have tried to contact Mr. Corless on several occasions I'm afraid I will have to resort to legal action against him and his company as I have had no reply. They owe me £28.00 for the wrong part supplied and postage costs to return it to them. I have now got the correct part from a different supplier for only £15.00 inc. delivery as I think over 6 weeks with my vehicle off the road was enough time (If they really intended to replace it or refund my money) to sort out the problem. I do not recommend you to use this service at all and definitely steer well clear of Mr Wayne Corless and Metro Metal Recyclers. Mr. Keith Osborne. Hampton, Middlesex.”

Helpful Report

Posted 8 years ago

Thank you for your review. We are sorry to hear you have had an issue with one of our previous members. Metro Metals terminated their membership with us on the 27th June 2016 as we believe they were having issues and were closing the business down. This may be why you have been having trouble contacting them. We would advise it may be worth your while contacting paypal regarding your £28 before pursuing any legal action. We are sorry for any inconvenience caused by Metro Metals.

Posted 8 years ago

“Total rubbish one filthy mouldy part recieved the rest of the order not delivered no phone number for breaker link won't use again beware”

Helpful Report

Posted 8 years ago

Thank you for your review. We can see by our system that you ordered your items from BM Recycling and we are sorry to hear you are not happy with the items that have been sent by this independent supplier. If you contact us direct via the Contact Us page on our website, then select Complaint from the drop down box and complete the form providing all the details we can look into this further for you. Thank you. BreakerLink.

Posted 8 years ago

“Had part delivered even garage said wrong part it has three month warrantee but breaker link say I have to send back at my expense and they will decide company is old am autos”

Helpful Report

Posted 9 years ago

Thank you for your review. As you are aware we have been dealing with your complaint and have advised you that Oldham Autos have offered to send you a replacement item without the need to return the original supplied item. If you wish to proceed with this offer from Oldham Autos you will need to contact them directly.

Posted 9 years ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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