Breakdown Assist Reviews

Name: Breakdown Assist
Rating: 4.63

4.6 Rating 1,060 Reviews

100 %

of reviewers recommend Breakdown Assist

Company Reviews

Metrics

Info

4.6

Based on 1,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Breakdown Assist:

Breakdown Assist is a trading style of QDOS Insurance Services Limited who are authorised and regulated by the Financial Conduct Authority. We have been trading since 2007 as an Insurance Intermediary, and started selling insurance directly to the public over the internet in February 2011.

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Phone:

0800 112 4505

Email:

enquiries@qdosinsurance.co.uk

Breakdown Assist 4 star review on 27th January 2019

Peter

Anonymous

Anonymous // 01/01/2019

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“14/12/2015.I had to wait more than three hour on motorway M20 then assisted from M20 to M25 lakeside service where I spent cold night and waited until 7:00 A.M. I also had to pay £15 for parking and no body offered me hotel or other services . Over all waiting time is seven hour ,thanks God I was not with my family otherwise it was more horrible for me.”

Helpful Report

“Broke down on M77 in rush hour! Phoned and the whole process was very smooth. Driver was out in 30 minutes, was told 45 minutes. Couldn't fix my problem, clutch had went. Got towed to garage near my home. Driver very helpful. Great first experience. Recommended!”

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“Polite, friendly operator when I needed assistance. help arrived with 25 minutes and spent all the time necessary to get me going. Good price too”

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“Breakdown Assist were quite simply phenomenal. Having had a full MOT and service the week before, it was a total shock to break down at the start of our holiday in France. However, right from the first call Breakdown Assist were fantastic. They were friendly and efficient on the phone and organised help quickly. They kept us informed all the way. As we were in a remote rural setting they even sent a taxi to take us to the local shop for food. When it transpired that the gearbox had failed and needed replacing (about the most major failing a car can have bar the engine) they helped me to get back to the UK to enable me to bring back my husband's car to finish the holiday. They also organised everything to enable my car to be brought back to the UK to a garage of my choice. We all hope that we never need to use an insurance policy but the measure of a company is what they do when the chips are down and I absolutely wholeheartedly recommend Breakdown Assist for exceptional customer care and assistance. I cannot praise them highly enough. Highlights are: 1) Well priced cover 2) Over numerous calls, speaking to different members of the team, I received exceptional friendly, polite and helpful responses from each and every person I spoke to. 3)Rapid response 4) Overall customer care”

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“Helpful and efficient.”

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“Purchased on line and did not find a problem.”

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“cant say if it was good or bad as I didnt use it”

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“A quick, efficient, service with minimum of fuss”

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“have not had the need to use the breakdown service but the purchase of the policy, documents and information provided was very smooth and well managed.”

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“Very professional, recovery services were on site within aloted time, would recommend. A1+++++”

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“I have only recently purchased my membership, I was impressed with your website and good value for money hence choosing your company”

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“My questions dealt with satisfactorily, as a result, happy to buy the policy”

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“Came out best in a comparison site and is very good value.”

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“Good cover, good price and quick and easy to complete.”

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“Excellent introduction to Breakdown Assist. Good information and a good price. I shall leave a review on the service - if I have a breakdown. But, so far so good.”

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“I found it very easy to get my car covered on breakdown assist,The right cover for the right price..very good service.Thank you ..GEORGE”

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“Thankfully I have had no reason to call on their help but, if they are as helpful and professional as they are when you first join then I for one have no doubts what so ever.”